Room clean, poor condition of bed linens. No ice bucket, hard ro dind a working oitlwt to charge phone.
1.0分
情侣出游
Do not stay here, the rooms are moldy and filled with pests (cockroaches, flies, insects)
The area around it is crawling with homeless
do not recommend
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酒店回复: Dear Pyper,We’re very sorry to hear about your experience. The conditions you described are unacceptable, and we take your concerns seriously. Your feedback has been escalated to our management team for immediate investigation and corrective action.Best regards,LisaOYO Hotel Killeen
1.0分
其他
The the motel is in very bad shape very very poor cleanliness and maintenance. It needs to be tore down and built again.
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酒店回复: Dear Richard,Thank you for your honest feedback. We’re very sorry to hear about the condition of the property and the cleanliness issues you experienced. Your comments are being taken seriously, and we’ll be reviewing them closely with our team to identify improvements.Sincerely,EvaOYO Hotel Killeen
1.0分
独自旅行
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Very noisy and can hear everything from every room especially the loud Indian conversation till super late at night and music in super early morning. The floor is very dirty like have never been mopped forever. So gross, I know you get what you pay but doesn’t mean that they cannot just clean!
1.0分
其他
Customer service was lacking and the rooms felt very drab and the area seemed unsafe
1.0分
其他
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I tried to stay but fear of bring roaches home stopped me. The staff was annoyed that you are bothering them to check in. The rooms have a weird smell and pest problems. Plus, the bedding is stained. I cancelled and they charged an additional fee. Avoid.
2.0分
商务出差
Dead guy room smells like dead guy
Eh
1.0分
其他
Roach motel.
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酒店回复: Dear Rodolfo,Thank you for sharing your feedback. We’re very sorry to hear about the issue you encountered, as this is far from the experience we want any guest to have. Your comments are taken seriously, and we will be addressing this concern with our team immediately to improve the cleanliness and comfort of our rooms. We appreciate you bringing this to our attention.Regards,YusufOYO Hotel Killeen
5.0分
其他
I like it
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酒店回复: Dear Jasmine,Thank you for your kind review and for giving us a perfect rating! We’re thrilled to hear that you enjoyed your stay at OYO Hotel Killeen. We look forward to welcoming you back soon!Best regards,The OYO Hotel Killeen Team
Room clean, poor condition of bed linens. No ice bucket, hard ro dind a working oitlwt to charge phone.
Do not stay here, the rooms are moldy and filled with pests (cockroaches, flies, insects)
The area around it is crawling with homeless
do not recommend
The the motel is in very bad shape very very poor cleanliness and maintenance. It needs to be tore down and built again.
Very noisy and can hear everything from every room especially the loud Indian conversation till super late at night and music in super early morning. The floor is very dirty like have never been mopped forever. So gross, I know you get what you pay but doesn’t mean that they cannot just clean!
Customer service was lacking and the rooms felt very drab and the area seemed unsafe
I tried to stay but fear of bring roaches home stopped me. The staff was annoyed that you are bothering them to check in. The rooms have a weird smell and pest problems. Plus, the bedding is stained. I cancelled and they charged an additional fee. Avoid.
Dead guy room smells like dead guy
Eh
Roach motel.
I like it