lovely hotel, took my granddaughter up to plouise which is really close by, she's a type 1 diabetic and her pump ran out of battery went to reception to ask directions to nearby shop or somewhere explained situation..receptionist done her best to get us some batteries, her name was Natalie absolutely lovely lady, the next gent on duty whose name was PJ also showed concern, highly recommend here not only for clean quiet rooms but amazing staff...well done to you all and a big thank you
1.0分
独自旅行
Very arrogant staff Restaurant was dirty & corridors were filled with cobwebs between wall & ceiling. Room was freezing even on room temp 24
5.0分
家庭亲子
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Booked early checkin room ready on time. The rooms are spacious, clean warm and the bed was comfortable. Tea and coffee facility good in the room. Breakfast next door at the hungry horse was perfect. Would definitely stay again
4.0分
其他
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Convenient location, free parking, quiet, friendly staff. Stayed in the Annex which overlooks the car park which helped with keeping an eye on the car. 5 mins down a hill to the town centre. We ate in The White Lion in town due to the poor reviews of the adjacent Hungry Horse. Recommend this hotel for a short stay on the area. Uber to Cheadle cost 11 quid but other cheaper options available.
1.0分
其他
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1 night stay in the annexe, room 47. Disgusting smell inside the lobby of the annexe as a fast food takeaway box had been thrown on the floor with chips and nuggets all over the carpet. When i mentioned this at check the very nice member of staff explained to me that the night porters were not allowed to cross the car park and check on the annexe for "safety reasons". Don't get me started on the Hungry Horse restaurant next door that the Premier Inn sends its customers to for Breakfast and if you choose Dinner also. This restaurant is a complete mess & shamble. Had to twice send back a cheese burger as it was cremated and as a hard as a discus. Chef cant even cook a burger! Had to wait 40 minutes for this abomination and i was one of a number of customers who were forever chasing up where their food was. Bench seats you sit on are wearing through, carpet was grubby and the whole place seemed like no one from Greene King hierarchy cares about how the restaurant looks as they wouldn't allow it to get into this state. premier Inn should disassociate itself away from the restaurant next door as it ruins the stay. Staff are lovely at the Premier Inn by the way.
还不错的住宿体验！
优点是位置很好，非常靠近斯托克波特市中心。我们的房间在附楼里，很小。房间里没有浴室，只有一间很小的淋浴间，几乎无法移动。整栋附楼都有股潮湿的味道。房间，尤其是浴室，看起来像是匆忙打扫过的——有些地方很脏。我们吃了两次早餐——等了10分钟才有人来拿我们的订单，然后又等了大约10分钟才把食物送来，而且食物和我们点的根本不一样。第三天早上，我们没有吃早餐，而是去了当地一家酒吧吃饭。餐厅的服务很糟糕、粗鲁、效率低下。酒吧在周六晚上10点就关门了。整个地方看起来非常破旧不堪，不会再住在那里了
去斯托克波特很方便，但要注意从市中心上坡。停车场需要维修（坑洼）。房间需要翻新，明亮起来，现在又暗又脏。我们房间的水压极差。淋浴几乎滴水不漏。我跟前台反映情况，他们说“只是附近地区的问题”。隔壁老教区酒吧（Old Rectory）的早餐很糟糕。别去了。糕点看起来既不新鲜也不好吃。熟食没有味道，要么是油炸的，要么是放了太多油（鸡蛋除外，这很不寻常）。剩了一半。果汁也不好喝。这是我们吃过的最差的早餐。我们在全国各地住过几家高级旅馆，这家不如其他的。
房间和位置都很好。停车是免费的，现在很多时候都不是免费的。不过早餐很差，不像我想象中Premier Inn那样提供全套自助餐。咖啡是滴滤咖啡，味道很难喝。第二天早上，他们只给我限量了一片培根，因为培根快卖完了！
房间不干净。窗帘垂下来了，灯上挂着蜘蛛网，地板也没打扫过。床底下有食物和垃圾。床头板也掉了。第二天要求打扫房间，结果只换了毛巾！唯一的优点是床很舒服。我们都被咬过，但从来没有这么痒过。我们在这里住过几次，从来没有遇到过任何问题。而且这还是一间家庭房！
lovely hotel, took my granddaughter up to plouise which is really close by, she's a type 1 diabetic and her pump ran out of battery went to reception to ask directions to nearby shop or somewhere explained situation..receptionist done her best to get us some batteries, her name was Natalie absolutely lovely lady, the next gent on duty whose name was PJ also showed concern, highly recommend here not only for clean quiet rooms but amazing staff...well done to you all and a big thank you
Very arrogant staff Restaurant was dirty & corridors were filled with cobwebs between wall & ceiling. Room was freezing even on room temp 24
Booked early checkin room ready on time. The rooms are spacious, clean warm and the bed was comfortable. Tea and coffee facility good in the room. Breakfast next door at the hungry horse was perfect. Would definitely stay again
Convenient location, free parking, quiet, friendly staff. Stayed in the Annex which overlooks the car park which helped with keeping an eye on the car. 5 mins down a hill to the town centre. We ate in The White Lion in town due to the poor reviews of the adjacent Hungry Horse. Recommend this hotel for a short stay on the area. Uber to Cheadle cost 11 quid but other cheaper options available.
1 night stay in the annexe, room 47. Disgusting smell inside the lobby of the annexe as a fast food takeaway box had been thrown on the floor with chips and nuggets all over the carpet. When i mentioned this at check the very nice member of staff explained to me that the night porters were not allowed to cross the car park and check on the annexe for "safety reasons". Don't get me started on the Hungry Horse restaurant next door that the Premier Inn sends its customers to for Breakfast and if you choose Dinner also. This restaurant is a complete mess & shamble. Had to twice send back a cheese burger as it was cremated and as a hard as a discus. Chef cant even cook a burger! Had to wait 40 minutes for this abomination and i was one of a number of customers who were forever chasing up where their food was. Bench seats you sit on are wearing through, carpet was grubby and the whole place seemed like no one from Greene King hierarchy cares about how the restaurant looks as they wouldn't allow it to get into this state. premier Inn should disassociate itself away from the restaurant next door as it ruins the stay. Staff are lovely at the Premier Inn by the way.