As a regular user of Premier Inns, I have become increasingly concerned at the decline in kits standards. This hotel looked tired - they had not set up rooms for 21st century media requirements. The free internet access was very weak in our room. Only one bath towel and one hand towel in the bathroom for 2 people. The breakfast was of a poorer standard than I had normally expected at a Premier Inn. For the first time in many years I will be looking at other hotels for overnight stays. Come on Whitbread - wake up, Your profits are large enough to enhance your provision for your customers without increasing the prices.
5.0分
其他
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Great value for money, lovely breakfast the next day. What prompted me to write a review was actually the service we received from Leanne on reception. She was great from the start, sourcing us a cot at last minute and just being a genuinely lovely lady. She was so engaging with my little boy (age 2). He lit up when he saw her at breakfast the next day, very excited to tell her what he’d eaten. I hope she knows how lovely she made our stay, thank you!
5.0分
其他
Staff were fab very helpful and friendly. Rooms were spotless and comfortable. All positive comments breakfast was good value and enjoyable.
5.0分
家庭亲子
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The Premier Inn at Caerphilly is a very pleasant place to stay on the outskirts of the town. Although it is just off a busy road junction the rooms were quiet. The room that we had was large, clean and well decorated but above all the bed was super comfy. The bathroom was clean and bright, the shower was powerful with plenty of hot water and toiletries were provided. We found the staff to be very friendly and helpful also very talkative. We paid for the full breakfast option and it was worth the extra cost as it was well cooked and plentiful, a great selection of fruit, cereal's and cooked food to order. There is a Toby Carvery next to the Premier Inn for an evening meal if required. I would recommend this Inn for a stay in Caerphilly.
2.0分
家庭亲子
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Premier Inns are Really showing there age and a real lack of maintanace inside and outside. Active Black Mould in the bedroom is never good to see. But to be told its because of trees 10 feet away, is kind of taking the P.
1.0分
其他
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Been trying to book this hotel for months but always sold out, been rumours this is housing migrants, wouldn’t be surprised as have tried to book for months in advance and always sold out! Shame as I did book this one many times years ago and good hotel. Crazy world we’re living in!
5.0分
其他
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Stayed at this premier inn for many years now , we always get a warm welcome from Vicky , Leanne and Ian , quiet location , plenty of parking spaces , bus stop located at the side of the hotel takes you into Caerphilly and Cardiff , Toby carvery onsite , the hotel breakfast is delicious thanks to Ryan the chef and bev our server , what more could you ask for , it's a 10/10 from us 👍 .
5.0分
家庭亲子
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We’ve stayed several times now when visiting family, and have always found it to be very pleasant. The staff are helpful and the breakfast is always good. There are plenty of other options for evening meals in Caerphilly, so the fact they don’t do food other than breakfast really isn’t an issue. It’s set off the road so isn’t too noisy, and the lack of air con isn’t an issue. (We stayed at another Premier Inn further north later the same week, where it very much was!!) Reasonably priced, we’ll be back again (and again!)
景色优美，餐食不错，员工很棒。
前台工作人员非常热情友好。房间宽敞，并提供茶水和咖啡。房间干净舒适。由于没有享用早餐，所以无法评价。
As a regular user of Premier Inns, I have become increasingly concerned at the decline in kits standards. This hotel looked tired - they had not set up rooms for 21st century media requirements. The free internet access was very weak in our room. Only one bath towel and one hand towel in the bathroom for 2 people. The breakfast was of a poorer standard than I had normally expected at a Premier Inn. For the first time in many years I will be looking at other hotels for overnight stays. Come on Whitbread - wake up, Your profits are large enough to enhance your provision for your customers without increasing the prices.
Great value for money, lovely breakfast the next day. What prompted me to write a review was actually the service we received from Leanne on reception. She was great from the start, sourcing us a cot at last minute and just being a genuinely lovely lady. She was so engaging with my little boy (age 2). He lit up when he saw her at breakfast the next day, very excited to tell her what he’d eaten. I hope she knows how lovely she made our stay, thank you!
Staff were fab very helpful and friendly. Rooms were spotless and comfortable. All positive comments breakfast was good value and enjoyable.
The Premier Inn at Caerphilly is a very pleasant place to stay on the outskirts of the town. Although it is just off a busy road junction the rooms were quiet. The room that we had was large, clean and well decorated but above all the bed was super comfy. The bathroom was clean and bright, the shower was powerful with plenty of hot water and toiletries were provided. We found the staff to be very friendly and helpful also very talkative. We paid for the full breakfast option and it was worth the extra cost as it was well cooked and plentiful, a great selection of fruit, cereal's and cooked food to order. There is a Toby Carvery next to the Premier Inn for an evening meal if required. I would recommend this Inn for a stay in Caerphilly.
Premier Inns are Really showing there age and a real lack of maintanace inside and outside. Active Black Mould in the bedroom is never good to see. But to be told its because of trees 10 feet away, is kind of taking the P.
Been trying to book this hotel for months but always sold out, been rumours this is housing migrants, wouldn’t be surprised as have tried to book for months in advance and always sold out! Shame as I did book this one many times years ago and good hotel. Crazy world we’re living in!
Stayed at this premier inn for many years now , we always get a warm welcome from Vicky , Leanne and Ian , quiet location , plenty of parking spaces , bus stop located at the side of the hotel takes you into Caerphilly and Cardiff , Toby carvery onsite , the hotel breakfast is delicious thanks to Ryan the chef and bev our server , what more could you ask for , it's a 10/10 from us 👍 .
We’ve stayed several times now when visiting family, and have always found it to be very pleasant. The staff are helpful and the breakfast is always good. There are plenty of other options for evening meals in Caerphilly, so the fact they don’t do food other than breakfast really isn’t an issue. It’s set off the road so isn’t too noisy, and the lack of air con isn’t an issue. (We stayed at another Premier Inn further north later the same week, where it very much was!!) Reasonably priced, we’ll be back again (and again!)