We were greeted by a friendly professional young lady who attended to us right away. She was courteous and very efficient so our check-in was done in under five minutes. She provided directions to the room, breakfast information and check out time. All the information we needed for the stay.
4.0分
其他
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Unfortunately the pool and fitness room was closed this weekend. With a hotel of young kids in town for a dance competition, they didn’t have options to expel their energy.
3.0分
家庭亲子
The room was great and clean, weird smell in bathroom every time I walked in. Pool was under construction or would have rated it higher
2.0分
家庭亲子
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Pool was closed should have been noted prior and received no reduction in room rate. Key cards did not work and staff made statement they figured it would not work but sent us to the room with the card anyway so had to go up and down each time till the last time on the 3rd day then only because I stopped at desk on way to room
3.0分
朋友出游
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Was in room 227 and all night long there was a 15-20 second-long metal grinding type of sound, every four or five minutes, at first, we thought it was the elevator, then something in the maintenance room that was two doors down. It was tough to get to sleep. Other than that, and the pool being down, nice staff and facility.
4.0分
其他
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They could do better
Pool and fitness center closed due to some type of issue. Bathroom tub drain full of hair and wouldn’t drain. Took shower standing in water. Yuck !! Also shower head dirty and not spraying water ( cleaned that myself) and no shampoo. Bottle there but empty!
1.0分
家庭亲子
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Booked and paid for 2 rooms with 2 queen beds but 1 of the rooms they only gave us 1 king bed. Hotel said that's all they had available and nothing they could do. Said it wasn't their problem because i booked through 3rd party. I'll think twice about booking with Hilton again.
5.0分
其他
Great location near airport. Area felt safe and very clean. Staff were friendly and kind. Would stay here again.
3.0分
其他
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Gousekeeping needs improvement
Front desk staff was very efficient and polite. Thehousekeeping was not so great. I did not get fresh towels or trash removal until day 4 of my 5 days stay. It was clearly posted that those services would occur every other day. Unfortunately that was not the case
5.0分
商务出差
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I’ve stayed at a few hotels in Cincinnati, but none compare—and after this recent trip, I’m convinced this place is in a league of its own. I don’t even look elsewhere anymore. Every time I’m in town, I book here without hesitation because I know it’ll be a great stay.
But this trip? By far the best I’ve ever had. The staff made it unforgettable. Everyone was so fun, funny, and genuinely enjoyable to be around—we didn’t even want to leave the hotel to explore. The people here were the experience. We came for a weekend business trip as usual, but it felt more like a weekend with friends.
The weekend staff was welcoming from the jump, the rooms were spotless, and the whole environment had that perfect mix of laid-back and cared-for. Breakfast is the only meal they serve, but it’s fire. Always fresh and done right. The kind of breakfast you actually look forward to.
The bartender? Top-tier. Great energy, made the evenings feel cozy and social in the best way. And major props to Manager Michael—whatever he’s doing behind the scenes, it’s working. You can tell there’s strong leadership and pride in this place.
This hotel has officially become our home base in Cincy. And honestly? We didn’t want to leave. Already counting down until next time.
We were greeted by a friendly professional young lady who attended to us right away. She was courteous and very efficient so our check-in was done in under five minutes. She provided directions to the room, breakfast information and check out time. All the information we needed for the stay.
Unfortunately the pool and fitness room was closed this weekend. With a hotel of young kids in town for a dance competition, they didn’t have options to expel their energy.
The room was great and clean, weird smell in bathroom every time I walked in. Pool was under construction or would have rated it higher
Pool was closed should have been noted prior and received no reduction in room rate. Key cards did not work and staff made statement they figured it would not work but sent us to the room with the card anyway so had to go up and down each time till the last time on the 3rd day then only because I stopped at desk on way to room
Was in room 227 and all night long there was a 15-20 second-long metal grinding type of sound, every four or five minutes, at first, we thought it was the elevator, then something in the maintenance room that was two doors down. It was tough to get to sleep. Other than that, and the pool being down, nice staff and facility.
They could do better
Pool and fitness center closed due to some type of issue. Bathroom tub drain full of hair and wouldn’t drain. Took shower standing in water. Yuck !! Also shower head dirty and not spraying water ( cleaned that myself) and no shampoo. Bottle there but empty!
Booked and paid for 2 rooms with 2 queen beds but 1 of the rooms they only gave us 1 king bed. Hotel said that's all they had available and nothing they could do. Said it wasn't their problem because i booked through 3rd party. I'll think twice about booking with Hilton again.
Great location near airport. Area felt safe and very clean. Staff were friendly and kind. Would stay here again.
Gousekeeping needs improvement
Front desk staff was very efficient and polite. Thehousekeeping was not so great. I did not get fresh towels or trash removal until day 4 of my 5 days stay. It was clearly posted that those services would occur every other day. Unfortunately that was not the case
I’ve stayed at a few hotels in Cincinnati, but none compare—and after this recent trip, I’m convinced this place is in a league of its own. I don’t even look elsewhere anymore. Every time I’m in town, I book here without hesitation because I know it’ll be a great stay.
But this trip? By far the best I’ve ever had. The staff made it unforgettable. Everyone was so fun, funny, and genuinely enjoyable to be around—we didn’t even want to leave the hotel to explore. The people here were the experience. We came for a weekend business trip as usual, but it felt more like a weekend with friends.
The weekend staff was welcoming from the jump, the rooms were spotless, and the whole environment had that perfect mix of laid-back and cared-for. Breakfast is the only meal they serve, but it’s fire. Always fresh and done right. The kind of breakfast you actually look forward to.
The bartender? Top-tier. Great energy, made the evenings feel cozy and social in the best way. And major props to Manager Michael—whatever he’s doing behind the scenes, it’s working. You can tell there’s strong leadership and pride in this place.
This hotel has officially become our home base in Cincy. And honestly? We didn’t want to leave. Already counting down until next time.