酒店回复: John, thank you for your wonderful feedback. We are thrilled to hear about your positive experiences with our attentive and helpful team. We are glad we could make your stay memorable. We look forward to welcoming you back next time you are in the area.
酒店回复: Kuniyo, we are sorry to hear about the difficulties you faced during your stay, including the room type issue and elevator troubles. We are addressing these matters to improve our facilities. Thank you for the positive notes on nearby amenities and our team. We hope you will consider us again for a better experience.
1.0分
其他
原文
翻译提供方：Google
我的信用卡上有 4 笔费用，并且我已经支付了包裹费用
展开
酒店回复: Emma, thank you for your feedback. We are saddened to hear of your experience and sincerely apologize for the confusion. Please note we have credited your card back for the overcharge. We hope to provide an improved experience in the future.
5.0分
朋友出游
Great , newer place... staff excellent job at checkin.. awesome large open area for lobby
展开
酒店回复: Thank you for your high recommendation. We are glad you had a great stay and were pleased with our helpful team, open lobby, and updated design. We hope to welcome you back again soon!
4.0分
其他
Marriot Cincinatti
Location is great, hotel is in good condition though there was no breakfast at the hotel
展开
酒店回复: Thank you for your valuable feedback. We are glad you had a great stay and appreciated our ideal location. Your comments regarding breakfast are noted. We hope to welcome you back for an even better experience next time!
5.0分
家庭亲子
We enjoyed the location. Great for easy access to Kings Island. Lots of dinning areas to choice from.
展开
酒店回复: Thank you for your high recommendation. We are glad you enjoyed your stay, especially our central location. We hope to see you again soon!
5.0分
其他
Reliable
Checked in very late in the day. Front desk was very helpful and polite. Room was in perfect condition. Will gladly stay here again.
展开
酒店回复: Thank you for your high recommendation. We are glad our front desk team made check-in smooth and that your room was perfect. We look forward to welcoming you back for another great stay!
3.0分
其他
AC wasn’t working very good put it on 65 it was on 72 at check in 4 pm at 7 next morning it was on 71
展开
酒店回复: Thank you for sharing your feedback. We regret the AC did not cool as expected during your stay and will review this with our team. We look forward to welcoming you back for a more comfortable visit.
3.0分
其他
old hotel with no food for $200 a night it was an emergency ripoff stay away
展开
酒店回复: We regret that your stay did not meet your expectations and appreciate your feedback on value and dining. Your comments help us improve. We hope to provide a better experience on a future visit.
5.0分
其他
Very clean. Updated and very modern bathroom. Will stay again. Excellent location.
展开
酒店回复: Thank you for your perfect rating. We are delighted to hear that you had a great stay and appreciated our clean accommodations, updated bathroom, and convenient location. We cannot wait to welcome you back!
工作人员非常细心、友好和乐于助人。其中一个例子是清晨的咖啡。我没有去自助服务区，而是来到了餐厅。工作人员正在为早上的客人做准备。当我问咖啡吧在哪里时，他们可以带我去那里，这样就好了。然而，他们中的一个停下了手中的工作。她高兴地给我端来了一杯咖啡和奶油。这种善意让我的早晨变得美好。
在我短暂的停留期间，还有其他优质服务的例子。在这个有很多酒店可供选择的地区，我期待下次我们来这里时能再次光临。
首先，我们预订了 ******* 的 2 床房，我们入住时他们只有一间特大床房。他们还说不能退还差价，因为我们是通过第三方（*******）预订的。
其次，电梯太旧了，我们在那里住了 3 天，有一半的时间都坏了。（这家酒店就像迷宫一样……也不容易找到楼梯，而且楼梯太远了！！）。所以祝你好运回到你的房间，哈哈
第三，客房服务人员几乎不做任何清洁工作。他们甚至没有收走我们的垃圾……最后，我们堆积如山的垃圾。浴室的玻璃门太恶心了。
游泳池太小了，让人很压抑，我们的女儿们不想进去。健身房也是一样。
这是一件小事，但大堂的饮水机有“瓶装选项”，但瓶装选项坏了。所以我们无法装满我们的水瓶。
食物选择不错。附近有很多餐馆。其他商店（marshals 等）也在附近。
这是唯一的优点。
员工很友好。我也喜欢床上的小“喷雾”。味道很好。
我的信用卡上有 4 笔费用，并且我已经支付了包裹费用
Great , newer place... staff excellent job at checkin.. awesome large open area for lobby
Marriot Cincinatti
Location is great, hotel is in good condition though there was no breakfast at the hotel
We enjoyed the location. Great for easy access to Kings Island. Lots of dinning areas to choice from.
Reliable
Checked in very late in the day. Front desk was very helpful and polite. Room was in perfect condition. Will gladly stay here again.
AC wasn’t working very good put it on 65 it was on 72 at check in 4 pm at 7 next morning it was on 71
old hotel with no food for $200 a night it was an emergency ripoff stay away
Very clean. Updated and very modern bathroom. Will stay again. Excellent location.