酒店回复: We are so sorry that your stay with us at The Courtyard Dayton South was subpar. You should have to clean your room, We will be relaying this issue to the housekeeping department, so this won't happen again. We hope that you will stay with us again. Thank you!
酒店回复: We apologize that your stay was not what should have been. We will address the issues you listed.Thank you for your feed back.
3.0分
商务出差
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Room was in good condition, nothing was broken and everything appeared clean. The room was outdated and light was poor.
It’s good enough to sleep for the night comfortably and safely. Food was good as well. The front desk staff was very kind, however the guy at the restaurant was a little unwelcoming and seem unfriendly.
I took my food back to my room for comfort
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酒店回复: Dear Guest,It's great to hear that you found the room to be clean and in good condition and that you enjoyed the food. We strive to provide a comfortable and safe environment for all our guests. Your feedback about the room's decor and lighting is appreciated and will be considered as we plan future updates. We're pleased that the front desk team made a positive impression, though it's concerning to learn about your experience with the restaurant staff. This isn't the standard we aim for, and we'll be reviewing this to enhance guest interactions. We hope to offer you an even better experience on your next visit. Safe travels!
5.0分
其他
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The staff in the Bristo. They were so nice and helpful.
Comfortable bed and pillows. My only issue was with the shower stall. While it is sleek modern and beautiful design one can not turn on the water without stepping into the shower and getting wet. That was an issue because the water took about a minute to turn warm. I held my washcloth over the shower head until the temperature of the water warmed up.
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酒店回复: Dear Guest,We are thrilled to hear that you had a wonderful experience at our Bistro and found our staff to be nice and helpful. We are delighted that you enjoyed the comfort of our beds and pillows as well. We appreciate your feedback regarding the shower stall, and we apologize for any inconvenience it may have caused. We will definitely look into this issue to see how we can improve the experience for our guests. We hope to have the opportunity to welcome you back in the future.
5.0分
其他
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Amazing time, everyone was so attentive. The room was clean. Our request not to be bothered with housekeeping for our brief stay was honored, and it was easy to get towel reset for the last day without dealing with cleaning per our request.
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酒店回复: Dear Guest,We're thrilled to hear you had an amazing time and that our team was attentive to your needs. It's great to know that the cleanliness of your room met your expectations and that your preference for privacy was respected during your stay. We're glad the towel reset process was seamless and met your needs perfectly. Your positive feedback is incredibly motivating, and we hope to welcome you back for another exceptional experience soon. Safe travels!
3.0分
其他
Room had stains in the floor, and when went to take shower noted shower to be nasty
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酒店回复: Dear Guest,We appreciate you taking the time to share your feedback with us. We are glad to hear that you found our location convenient. We are sorry to hear about the issues you experienced with the cleanliness of your room and the shower. Our housekeeping team will address these concerns to ensure a more pleasant stay for our future guests. We are continually working to improve our guest experience, and we hope you will consider staying with us again in the future. Thank you for your feedback.
5.0分
其他
Modern, quiet, love walk-in shower, bed is very comfortable, staff assistants at front desk was so great!
5.0分
其他
Quiet area update dated amenities to make any visit comfortable Thank You again
1.0分
家庭亲子
Not at all what I expected from the descriptive pictures. They were definitely misleading!
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酒店回复: Dear Etta,We appreciate your feedback and apologize that your experience did not meet your expectations. We take all reviews seriously and will use this information to continuously improve our services. Thank you for bringing this to our attention.Sincerely,Management TeamCourtyard Dayton South
外面完全没有灯，停车场角落里有个小小的指示牌——天黑后就别想找到它，甚至连从路上通往酒店的坡道都找不到。
房间漂亮宽敞，但除了把办公椅，什么都没有；这里没办法休闲放松！
卫生间还行，就是洗手池和房间之间没有门。淋浴间又大又漂亮，但设计得很奇怪，除非你直接站在水流下面，否则根本够不着开关。
员工真的很好。
由于上学，我每周都会住在这里，但这是我第一次住在一个不干净的房间里，我的手机在房间里不能用，他们为我提供了免费早餐，尽管我觉得换房间应该可以，但我只是要了吸尘器，买了来苏尔湿巾，自己清理了房间
经常住这里，但再也不来了。最近三次入住都遇到过火警警报刺耳（连道歉都拒绝），退房时间是11点。最近两次入住，我的卡都在10点半之前被取消了，我不得不绕着酒店跑一圈才重新办。再也不来了。
Room was in good condition, nothing was broken and everything appeared clean. The room was outdated and light was poor.
It’s good enough to sleep for the night comfortably and safely. Food was good as well. The front desk staff was very kind, however the guy at the restaurant was a little unwelcoming and seem unfriendly.
I took my food back to my room for comfort
The staff in the Bristo. They were so nice and helpful.
Comfortable bed and pillows. My only issue was with the shower stall. While it is sleek modern and beautiful design one can not turn on the water without stepping into the shower and getting wet. That was an issue because the water took about a minute to turn warm. I held my washcloth over the shower head until the temperature of the water warmed up.
Amazing time, everyone was so attentive. The room was clean. Our request not to be bothered with housekeeping for our brief stay was honored, and it was easy to get towel reset for the last day without dealing with cleaning per our request.
Room had stains in the floor, and when went to take shower noted shower to be nasty
Modern, quiet, love walk-in shower, bed is very comfortable, staff assistants at front desk was so great!
Quiet area update dated amenities to make any visit comfortable Thank You again
Not at all what I expected from the descriptive pictures. They were definitely misleading!