It was ok, not great. Still waiting on the pending $50 deposit fee to drop off my account 27 days later…
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酒店回复: Thank you for your feedback — we’re so glad to hear that you had a great stay! It means a lot to us that you took the time to share your experience, even briefly.We look forward to welcoming you back again soon!Warm regards,We did return your deposit. Sorry it has not arrived
4.0分
其他
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The room was very clean, it was SO COLD in the room. I was literally in the bed under the blankets the entire time I was there. I promise you could’ve hung meat in the room.
3.0分
其他
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Ok but a long way from good!
Claims to be a non-smoking hotel but was obviously a smoking hotel before and was not completely remodeled. Could smell smoke when the AC ran. Water pressure in bathroom sink was pathetic, not even strong enough to rinse toothpaste out of my toothbrush.
Also, long-term tenants just put their trash outside their door in the hallway giving a really poor impression to newly arriving guests.
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酒店回复: Thank you for staying with us and for taking the time to share your feedback. I'm truly sorry to hear that your experience did not meet your expectations.We understand how disappointing it must have been to detect smoke odors, especially in a non-smoking room. While our property is now non-smoking, we recognize that past usage can leave behind lingering traces, particularly when the HVAC system runs. We’re actively working on improving air filtration and odor treatment throughout the building to fully align with our smoke-free policy.I also want to sincerely apologize for the low water pressure in your bathroom sink. We’ve passed this on to our maintenance team to inspect and correct immediately.Regarding the hallway trash issue, that is absolutely not the experience we want our guests to have. We’ve reminded our long-term residents of our policies and are implementing additional checks to ensure hallways remain clean and welcoming at all times.Your feedback is invaluable in helping us improve, and I hope you’ll consider giving us another opportunity in the future to provide a better stay. If there's anything I can do personally to assist with a future reservation or further discuss your experience, please don’t hesitate to reach out to me directly at
4.0分
家庭亲子
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We had 3 adults in our group sharing one suite. The beds are full sized not queen as thought. Otherwise, we were fine. We did not have instructions in the room to what to do with trash, or linens if we needed more.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that overall, your group had a pleasant stay. We apologize for any confusion regarding the bed sizes in the suite — we understand how important comfort is, especially when traveling with a group. We also appreciate you bringing to our attention the lack of in-room information about trash disposal and linen requests. Your comments have been shared with our team so we can ensure clearer instructions are available for future guests. We hope to welcome you again and provide an even smoother experience next time!
5.0分
其他
Excellent hotel! Great location! Loved the room! Very clean & great rate!
3.0分
商务出差
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It's not a bad place to stay, but it's noisy. We were in the bottom floor and the highway noise was more than I expected. The lady at the front desk had the TV in the lobby turned up so loud, I thought kids were playing video games. Nope, just the lady at the desk zoned out to to the TV. Tiny lobby compared to other Candlewoods and not very friendly. Room was fairly clean and smaller than most other Candlewood rooms. Had a stain on the curtains and leftover food not taken out of the refrigerator. Bed was very very firm and not comfortable for me at all. My husband slept like a rock. No swimming pool, if you have kids and stay here, no breakfast either.
酒店回复: We are sorry you were not happy
5.0分
其他
Everything was so good and nice place
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酒店回复: Thank you so much for the kind words! We look forward to seeing you again!!Warm regards!!
1.0分
其他
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I don't know why there 4 stars . Try 2 stars to be honest. I stayed more than once so this is not a one time bad occurrence. First time someone was cooking something awful. They did not even try to hide it. The room door was wide open so you can get the full smell. Front desk person smelled it and started coughing looked at me and said while gasping for breath.looks like someone is cooking. Second time ( I'm only staying here because my company was paying) the ac did not work , the fan on the ac also did not work. the pass word for the wifi was written in some alien language .room phone did not work so I had to call from my cell. ROOM PHONE DID NOT WORK ,COME ON THAT IS A BASIC HOTEL AMENITY. If this was some off the beaten path hole in the wall I'd say it is what it is. But the proudly display they are a IHG affiliate. I guess IHG standards have gone down.
5.0分
其他
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I enjoyed a large spacious room with a dishwasher, cook top, refrigerator, microwave, some dishes, coffee maker, soft chair, desk, phone, huge TV, laundry facilities. It is a room where you could live comfortably for an extended period of time. I was positively impressed for a hotel in this class and price range.
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酒店回复: Good morning. We are overjoyed that you enjoyed your stay with us. Please come back soon. We'd love to have you
3.0分
家庭亲子
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It was a decent stay. Disappointed with no continental breakfast. I should have read that in the details. The elevator was extremely noisy and very slow. Room was very nice, except one of the charging plug's next to the bed didn't work. Overall decent stay but we will try somewhere else next time.
Meh
It was ok, not great. Still waiting on the pending $50 deposit fee to drop off my account 27 days later…
The room was very clean, it was SO COLD in the room. I was literally in the bed under the blankets the entire time I was there. I promise you could’ve hung meat in the room.
Ok but a long way from good!
Claims to be a non-smoking hotel but was obviously a smoking hotel before and was not completely remodeled. Could smell smoke when the AC ran. Water pressure in bathroom sink was pathetic, not even strong enough to rinse toothpaste out of my toothbrush.
Also, long-term tenants just put their trash outside their door in the hallway giving a really poor impression to newly arriving guests.
We had 3 adults in our group sharing one suite. The beds are full sized not queen as thought. Otherwise, we were fine. We did not have instructions in the room to what to do with trash, or linens if we needed more.
Excellent hotel! Great location! Loved the room! Very clean & great rate!
It's not a bad place to stay, but it's noisy. We were in the bottom floor and the highway noise was more than I expected. The lady at the front desk had the TV in the lobby turned up so loud, I thought kids were playing video games. Nope, just the lady at the desk zoned out to to the TV. Tiny lobby compared to other Candlewoods and not very friendly. Room was fairly clean and smaller than most other Candlewood rooms. Had a stain on the curtains and leftover food not taken out of the refrigerator. Bed was very very firm and not comfortable for me at all. My husband slept like a rock. No swimming pool, if you have kids and stay here, no breakfast either.
Everything was so good and nice place
I don't know why there 4 stars . Try 2 stars to be honest. I stayed more than once so this is not a one time bad occurrence. First time someone was cooking something awful. They did not even try to hide it. The room door was wide open so you can get the full smell. Front desk person smelled it and started coughing looked at me and said while gasping for breath.looks like someone is cooking. Second time ( I'm only staying here because my company was paying) the ac did not work , the fan on the ac also did not work. the pass word for the wifi was written in some alien language .room phone did not work so I had to call from my cell. ROOM PHONE DID NOT WORK ,COME ON THAT IS A BASIC HOTEL AMENITY. If this was some off the beaten path hole in the wall I'd say it is what it is. But the proudly display they are a IHG affiliate. I guess IHG standards have gone down.
I enjoyed a large spacious room with a dishwasher, cook top, refrigerator, microwave, some dishes, coffee maker, soft chair, desk, phone, huge TV, laundry facilities. It is a room where you could live comfortably for an extended period of time. I was positively impressed for a hotel in this class and price range.
It was a decent stay. Disappointed with no continental breakfast. I should have read that in the details. The elevator was extremely noisy and very slow. Room was very nice, except one of the charging plug's next to the bed didn't work. Overall decent stay but we will try somewhere else next time.