酒店回复: Please come back and stay with us once the renovation is finished had to move the breakfast to our meeting room because they were doing our lobby. The pool is open, and all room has been renovated.
酒店回复: Sorry you weren't aware of the renovation that was going on at the hotel i do apologize for the inconvenience. All room are finished and i would Love for you to come back and stay with us.
酒店回复: We do apologize for not contacting you about your room our hotel is under renovation can you please give us a second chance and come back and stay with us.
5.0分
商务出差
原文
翻译提供方：Google
工作人员的热情和住宿条件
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酒店回复: We are happy your enjoyed your stay with us. look forward to seeing you again.
2.0分
家庭亲子
原文
翻译提供方：Google
房间很脏，地毯上到处都是污渍。工作人员不会每天打扫房间。必须自己倒垃圾。
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酒店回复: I do apologize about the stains in the carpet as far cleaning the room daily I believe you checked in Thursday so they wouldnt have cleaned your room and Saturdays the housekeepers dont do stayover and you checked out Sunday. Again I do apologize about the stains and we will be renovating soon so we hope you will give us another chance. Thank you for your feedback
1.0分
商务出差
原文
翻译提供方：Google
我们没有得到预订和付款的房间类型。酒店年久失修。
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酒店回复: We truly do apologize that we were unable to give you the room you requested as our 4th floor is under renovations. Our manager is the one that approved and mode the room change and I have also made her aware of the feedback . Thank you for staying with us and we hope you will give us another chance once the renovations have been completed.
5.0分
情侣出游
原文
翻译提供方：Google
房间里的浴室里有充足的挂钩，对于这家酒店来说，空间也足够了。
酒店回复: Thank you for your feedback it is very much appreciated.
5.0分
商务出差
This hotel was great. The staff was friendly and the breakfast evening reception was excellent. Location close to the airport was perfect.
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酒店回复: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay, especially our friendly staff, delicious breakfast, and evening reception. Our location near the airport is definitely a convenience we’re glad you appreciated. We hope to have the pleasure of welcoming you back the next time your travels bring you to OKC! Warm regards, Christie Johnston Front Desk Manager
Breath Easy - 这个地方现在经过翻新，非常棒。我们阅读了一些以前的反馈，似乎这个地方需要整修一下，而且已经整修过了。前台一尘不染，走廊都是全新的，房间也很棒。前台的 Christie 比整修还要好...我们来自英国，觉得一些美国客户服务有点过头了...但 Christie 帮我们整理了房间，为我们介绍了当地的环境，绝对是新装修中的亮点。非常感谢来自英国的 Christie - 你是最棒的！
他们正在尝试翻新，但我不确定这是否足够。有些员工非常友好。早餐种类有限，已经吃完了，而且没有补充，但随着翻新后的便利用餐空间，这种情况可能会有所改善。对于在旅途中住一晚的房间来说，这还不错，但对于几天的度假住宿，想要游泳池和热水浴缸、高压淋浴，我会去别处。房间大小与价格相比很棒！老实说，只要放点漂白剂和空气清新剂就可以大大改善。几乎到处都有闷热的味道，尤其是在游泳池房间。他们在健身房里确实有各种各样的设备！！！这绝对是一个优点！
我们一家五口从休斯顿北上西雅图，在这家酒店住了两晚。酒店距离俄克拉荷马市中心仅 10 分钟路程。虽然酒店靠近机场，但位置很安静。我们以合理的价格预订了一间两卧室套房。套房干净整洁，符合预期。四楼正在装修。我们住在二楼，没有发现任何问题。早餐包含在内。酒店提供免费洗衣房、健身房和带热水浴缸的游泳池。我们的孩子尝试了游泳池和热水浴缸，玩得很开心。后院漂亮而舒适，有篮球场和烧烤场所。无线网络很好用。周一至周三他们提供免费的简单晚餐，如果您还饿了，隔壁有一家中餐馆 :-) 总的来说，这是我们在俄克拉荷马城逗留期间的好地方。
房子正在施工。我预订时没有被告知。房间还没完工。墙上贴着油漆胶带。没有挂百叶窗。厨房的柜台上放着一份待办事项清单。走廊很温暖。走廊里留有施工物品。
我们预订的房间已经无法使用。我们没有收到通知，我们入住时，他们给我们的房间无法容纳 3 人，而且味道很难闻。我们被安排到了另一个地方，但尝试了三次才找到一间合适的房间。然而，我们得到的房间非常吵，我们无法入睡
工作人员的热情和住宿条件
房间很脏，地毯上到处都是污渍。工作人员不会每天打扫房间。必须自己倒垃圾。
我们没有得到预订和付款的房间类型。酒店年久失修。
房间里的浴室里有充足的挂钩，对于这家酒店来说，空间也足够了。
This hotel was great. The staff was friendly and the breakfast evening reception was excellent. Location close to the airport was perfect.