酒店回复: Thank you for your thoughtful feedback. I’ll be sharing your comments with the team, as it’s always encouraging to know where we’re doing well and how we can continue to improve.Mandy Sidhu
2.0分
其他
原文
翻译提供方：Google
客户服务很棒。我事先没有被告知我的 ESA 认证犬与服务犬不同，所以这是额外收费。房间很恶心，很臭，过时，游泳池也很旧。网站很骗人。如果只有我和我丈夫一起旅行，在退房后就不会住在这里了。再也不想住在这里了。
我在这里住过 2 次，因为酒店的位置非常适合我的访问。完美通往 I-5、217 和 I-205 等州际公路。当然还有奥斯威戈湖/威尔逊维尔/图拉丁等。我必须在最后一刻预订，最后我预订了两个预订（另一个在 RI 机场），并且因为我在取消时间之外，所以感到惊慌。这个 RI 的斯蒂芬妮帮助了我，并建议我直接与其他 RI 交谈并解释情况并向他们提供她的名字，我得以取消第二次预订。这个 RI 肯定需要更新，家具和地毯等都相当陈旧。对于我的住宿，我很少在那里！所以我对此并不关心。
Just 20 mins from Oregon airport. Had free parking and all the amenities. Rooms were clean and stocked. Breakfast was good and staff also very friendly and let us do an early checkin as we had early flight. Our stay was comfortable.
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酒店回复: Thank you so much for sharing your experience! We’re glad you enjoyed our convenient location, complimentary parking, and all the amenities we offer. It’s wonderful to hear that you found your room clean and comfortable, breakfast satisfying, and our team friendly and accommodating with your early check-in. We truly appreciate your kind words and hope to welcome you back again soon!-Kayla Drorbaugh (Residence Inn Lake Oswego)
5.0分
其他
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This is the second time we have stayed here and it was just as relaxing as the last time. I had the pool all to myself for a full day. What a treat!! Loved having the large grassy area for our pups also.
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酒店回复: Thank you for choosing to stay with us again! We’re so glad to hear that your visit was just as relaxing as the last one. Having the pool all to yourself sounds like a real treat, and we’re delighted that your pups enjoyed the large grassy area as well. We look forward to welcoming you and your furry friends back soon!-Kayla Drorbaugh (Residence Inn Lake Oswego)
3.0分
家庭亲子
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Great idea and layout but very outdated. Smelled like smoke when we first got into the room. You could feel broken floor tiles under the carpet and linoleum. Desperately needs to be updated.
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酒店回复: Thank you for taking the time to share your feedback. I sincerely apologize for the condition of your room and for the smoke smell upon arrival. We understand how important comfort is, and your comments regarding the flooring and updates are very valuable to us. Please know I will be sharing this with our team so we can continue to improve.Mandy Sidhu
4.0分
家庭亲子
Not enough parking near buildings has to park a little far and I’m pregnant
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酒店回复: Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with parking, especially given your circumstances. We understand how important easy access is, and I regret that this caused difficulty during your stay. Please know we will review this with our team to see how we can better assist guests in similar situations. We hope to welcome you back for a more comfortable visit.Mandy Sidhu
地理位置优越，方便前往高速公路。但酒店和房间略显陈旧，需要翻新。
客户服务很棒。我事先没有被告知我的 ESA 认证犬与服务犬不同，所以这是额外收费。房间很恶心，很臭，过时，游泳池也很旧。网站很骗人。如果只有我和我丈夫一起旅行，在退房后就不会住在这里了。再也不想住在这里了。
这个地方的一切都很棒。我提前几天打电话预订了一楼的房间。伊娃很棒，帮我办理了入住。我到达时她也在前台。专业且友好。伊娃让这个地方闪闪发光 早餐很好。位置非常好。
床非常舒适，房间里有你需要或想要的一切。早餐很好——我很欣赏他们提供的蔬菜馅饼！服务非常好——前台的工作人员非常热情、友好、乐于助人。唯一的缺点是房间看起来有点破旧。
我在这里住过 2 次，因为酒店的位置非常适合我的访问。完美通往 I-5、217 和 I-205 等州际公路。当然还有奥斯威戈湖/威尔逊维尔/图拉丁等。我必须在最后一刻预订，最后我预订了两个预订（另一个在 RI 机场），并且因为我在取消时间之外，所以感到惊慌。这个 RI 的斯蒂芬妮帮助了我，并建议我直接与其他 RI 交谈并解释情况并向他们提供她的名字，我得以取消第二次预订。这个 RI 肯定需要更新，家具和地毯等都相当陈旧。对于我的住宿，我很少在那里！所以我对此并不关心。
我想知道我是否和其他一些评论说它很棒一样住在同一个地方。根本不是我的经历！我被安排到了212房间，这太糟糕了。我每周出差，这是迄今为止我很长一段时间以来住过的最糟糕的房间。房间闻起来像旧的烹饪油脂。很脏，窗帘破了。我不得不要衣架和吹风机。床垫下垂了。双人座椅上的坐垫甚至不匹配！我永远不会推荐这个酒店！
Just 20 mins from Oregon airport. Had free parking and all the amenities. Rooms were clean and stocked. Breakfast was good and staff also very friendly and let us do an early checkin as we had early flight. Our stay was comfortable.
This is the second time we have stayed here and it was just as relaxing as the last time. I had the pool all to myself for a full day. What a treat!! Loved having the large grassy area for our pups also.
Great idea and layout but very outdated. Smelled like smoke when we first got into the room. You could feel broken floor tiles under the carpet and linoleum. Desperately needs to be updated.
Not enough parking near buildings has to park a little far and I’m pregnant