酒店回复: Merci beaucoup pour votre retour positif ! Nous ne manquerons pas de le transmettre à l'équipe du Courtyard Bethlehem!
5.0分
朋友出游
原文
翻译提供方：Google
伟大的
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酒店回复: Thank you for your positive feedback! We will be sure to share your message with the Courtyard Bethlehem Team!
4.0分
其他
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The hotel is dated. Everything was clean but sofa bed had a stain on it which grossed me out. Food at the hotel bar was really good, but they didn’t allow you to order from room and service was great during the night shift but then not so great in the morning leaving me eating a cold breakfast.
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酒店回复: Good evening, I am sorry that your stay was less than perfect but we do appreciate your business and never take that for granted. Hope you will give us another chance in the future and thank you again for staying with us!
5.0分
家庭亲子
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The staff was wonderful. Vey friendly, helpful and courteous. Rooms are spacious, clean and comfortable. The grounds are lovely. The staff again was so great!
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酒店回复: Mr. Maresca, Thank you for choosing the Courtyard by Marriott in Bethlehem for your stay. We appreciate your feedback and take pride in providing our guests with exceptional customer service! I've taken the opportunity to share your feedback with our entire team!We look forward to welcoming you again soon.Sincerely,Stephanie Davis, Front Desk Supervisor
5.0分
其他
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Doria
We have stayed here once a year for 3 years now for a yearly family fundraiser we have stayed at other hotels this one by far is the best from the rooms lobby staffing food no issues we were able to check in 2 hours early
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酒店回复: Mr. Doria,Thank you for your wonderful feedback. I have taken the opportunity to share your kind words with our entire team. We take pride in providing our guests with exceptional service and thank you for taking the time out of your day. We look forward to welcoming you again soon!
5.0分
家庭亲子
Friendly / food and bar options available.
Spacious lobby and plenty of seating.
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酒店回复: Thank you for leaving a very favorable review of the hotel. We do appreciate your business and hope to see you again.
1.0分
其他
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I was charged for market place items I did not purchase. I'm still waiting for manager call back. Room 105 smells of old smoke and musty, like water damage had happened previously. The bathroom floor and shower space look moldy, could not enter without keeping shoes on. Faucet leaks. The floors are thin and the people upstairs were like a troop of elephants. We are bonvoy members, it does not meet bonvoy standards we have experienced before. I did book through a third party app as a last minute stop on a long road trip. Third party app felt like it meant third class room. Perhaps better rooms exist in the building, it was not my experience. Because of traffic, I was to arrive at 12:22 and during a courtesy call I made to explain my late arrival, because of their party booking, they explained the reservation would be lost with no refund, so it could be given to the rush of people that would be flowing in at midnight. I was told I had to call ******* and have them contact the hotel to shift the reservation, they did and Tim, was good in allowing a 2am arrival. That was the positive piece. They did eventually accommodate a late arrival but it was an unnecessary set of hoops to get there. The direct number to the hotel takes you to an automated system that was challenging to get to the actual person to explain the courtesy call purpose. Would not recommend.
酒店周边没有快餐店，但自助早餐很美味。泳池还有按摩浴缸。健身房有点小，只有两台跑步机。
令人失望的早餐。
我对早餐非常失望——我提前预订了，但选择却非常有限，只有白面包——大约10片，没有燕麦片，也没有麦片，果汁也有限。没有贝果……16.95美元，真的没什么选择，而且工作人员也不太乐于助人。
总的来说，我的住宿体验非常棒！房间装饰精美，员工热情好客。唯一不足的是酒店的自助早餐。自助餐选择太少了。如果是免费的就好了。另一个问题是411房间的浴缸堵塞了，水流非常慢。总之，我还会再来的。
非常适合在78号公路和287号公路附近停留。不含午餐，但附近有一家星巴克出售午餐。价格略贵，但味道不错。
伟大的
The hotel is dated. Everything was clean but sofa bed had a stain on it which grossed me out. Food at the hotel bar was really good, but they didn’t allow you to order from room and service was great during the night shift but then not so great in the morning leaving me eating a cold breakfast.
The staff was wonderful. Vey friendly, helpful and courteous. Rooms are spacious, clean and comfortable. The grounds are lovely. The staff again was so great!
Doria
We have stayed here once a year for 3 years now for a yearly family fundraiser we have stayed at other hotels this one by far is the best from the rooms lobby staffing food no issues we were able to check in 2 hours early
Friendly / food and bar options available.
Spacious lobby and plenty of seating.
I was charged for market place items I did not purchase. I'm still waiting for manager call back. Room 105 smells of old smoke and musty, like water damage had happened previously. The bathroom floor and shower space look moldy, could not enter without keeping shoes on. Faucet leaks. The floors are thin and the people upstairs were like a troop of elephants. We are bonvoy members, it does not meet bonvoy standards we have experienced before. I did book through a third party app as a last minute stop on a long road trip. Third party app felt like it meant third class room. Perhaps better rooms exist in the building, it was not my experience. Because of traffic, I was to arrive at 12:22 and during a courtesy call I made to explain my late arrival, because of their party booking, they explained the reservation would be lost with no refund, so it could be given to the rush of people that would be flowing in at midnight. I was told I had to call ******* and have them contact the hotel to shift the reservation, they did and Tim, was good in allowing a 2am arrival. That was the positive piece. They did eventually accommodate a late arrival but it was an unnecessary set of hoops to get there. The direct number to the hotel takes you to an automated system that was challenging to get to the actual person to explain the courtesy call purpose. Would not recommend.