酒店回复: Thank you for your feedback- the propertyis currently undergoing a remodel. New furniture, mattresses and TV system! We will have a fresh modern look! Please stop by to see the improvements.
酒店回复: I apologize the room was not up our standards. I will share your comments with our housekeeping team!
2.0分
家庭亲子
原文
翻译提供方：Google
咖啡服务不错。
床垫需要更换。沙发床弹簧很差。另一张大床的床垫很破旧，导致我和我丈夫陷在床中间。
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酒店回复: We apologize that you experienced issues during your recent stay. Our property will undergo a full redo 2025! please come back to visit and see the changes.
4.0分
家庭亲子
The coffee maker in the room didn’t work and we had to ask for hand soap for our bathroom. Otherwise it was a great stay.
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酒店回复: I am sorry you experienced issues during your stay. Feedback from our guests allows us to fix the issues quickly. Please come back to visit.
5.0分
情侣出游
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This was our second stay within 2 days at this facility. Both times we had our 2 dogs with us. On the first stay we checked in and out without mention of a pet fee. When we checked out the second time the front desk person advised of a $75 fee. I told her that no one had mentioned that. I signed nothing stating I knew about a fee. She did not offer to waive it until I stated that it was bad business to try to charge a fee at checkout that I was not made aware of. She waived it but was not friendly about it. I said thank you and have a nice day when I left and she said nothing. That ruined my good feelings about the facility. Everyone else was very welcoming though.
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酒店回复: So happy you and your pets enjoyed your stay! Please come back soon.
4.0分
其他
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Nice hotel but under rennovation
The staff were amazing and very accommodating. They were doing renovations so it was impossible to drive to the front of the building and come in the front door. It would’ve been nice to know that ahead of time. My bathroom floor had long dark hair on it which led me to believe the floor may not have been cleaned properly. I found it the night I arrived. I was there to attend a funeral and awoke to hammering on the floor below me. The hotel was nice but it would’ve been great to have a heads up.
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酒店回复: Renovations will be done by the end of the year and we hope you can visit to see the improvements!
还可以，虽然距离erie湖还有15~20分钟的路程，但lake erie停车方便，因此这个酒店的性价比还是很好
好地方！外观看起来有点旧，有点破损，但里面非常好。我们的房间和公共区域都非常干净，经过翻新，而且维护得很好。
在纽约州布法罗处理已故父亲的后事后，我们度过了漫长而紧张的几天。醒来后，我们发现自己从他那里继承的车子，正准备开着它回爱荷华州，却发动不了了。我们陷入了困境。我和丈夫请了酒店里几位客人帮忙启动汽车，但都无济于事。我们感到沮丧和绝望，直到前台工作人员看到我们需要帮助。她立即从工作人员中找来一位工作人员来帮忙。这份小小的善意，让原本糟糕的情况变得可以忍受一些，我们永远不会忘记。谢谢你们。
需要更新！
这家酒店需要更新。房间很大，也还算干净，但设施非常陈旧。我的马桶冲不了水，晚上10点，我不得不请维修人员来疏通一下，因为水冲不出来。电视是有线电视，频道很少，也没有流媒体。更糟糕的是，墙太薄了，我能听到隔壁房间那家伙打电话的声音，而且我晚上还被他那震耳欲聋的鼾声吵醒了好几次，真的睡不着。好在房间里有微波炉和冰箱。除非酒店设施升级，否则我不会再住这里了。我来的时候碰巧下了一场暴风雪，人行道和停车场都非常危险。显然，这家酒店曾经很不错，但现在是时候投资翻新一下了。
所有家具都很旧，床垫也用得太旧了，一点都不舒服。房间每隔一天打扫一次，但我们没有收到通知。电视机不太好用。
嗯，还好。
我们订的是一张特大床，还有一间带按摩浴缸的房间。床太糟糕了！这是我们睡过的最不舒服的床！按摩浴缸也太恶心了，根本没法用。我把它清理干净后，终于可以用了，但很让人沮丧。
咖啡服务不错。
床垫需要更换。沙发床弹簧很差。另一张大床的床垫很破旧，导致我和我丈夫陷在床中间。
The coffee maker in the room didn’t work and we had to ask for hand soap for our bathroom. Otherwise it was a great stay.
This was our second stay within 2 days at this facility. Both times we had our 2 dogs with us. On the first stay we checked in and out without mention of a pet fee. When we checked out the second time the front desk person advised of a $75 fee. I told her that no one had mentioned that. I signed nothing stating I knew about a fee. She did not offer to waive it until I stated that it was bad business to try to charge a fee at checkout that I was not made aware of. She waived it but was not friendly about it. I said thank you and have a nice day when I left and she said nothing. That ruined my good feelings about the facility. Everyone else was very welcoming though.
Nice hotel but under rennovation
The staff were amazing and very accommodating. They were doing renovations so it was impossible to drive to the front of the building and come in the front door. It would’ve been nice to know that ahead of time. My bathroom floor had long dark hair on it which led me to believe the floor may not have been cleaned properly. I found it the night I arrived. I was there to attend a funeral and awoke to hammering on the floor below me. The hotel was nice but it would’ve been great to have a heads up.