All the staff are amazing, Beth Tracey Gemma Kyle all the cleaners and a big thank you to RIZ they make your stay very welcome
5.0分
家庭亲子
Fantastic staff are great... Room is comfortable clean and enough room... Provide travel cot for our newborn and was like new...
5.0分
独自旅行
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Excellent location; great access for getting to the the hotel. Chose this location due to hospital visit at NNUH. Convenient parking and so quiet; no noise heard from the main road. Had breakfast and evening meal at the restaurant next door.
5.0分
独自旅行
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Easy enough to find, managed to park right outside the reception. Very warm welcome, all explained thoroughly and dinner and breakfast reservations made at a suitable time, room nice and clean and had all thr amenities needed, restaurant staff very friendly and welcoming at dinner and breakfast, the only thing is I would have liked an option of table as a solo traveller somewhere a bit quieter for dinner, after waiting for my dessert I was then advised it wasn't available so after choosing an alternative, the additional surcharge on my meal deal was removed as compensation, very good customer service. Breakfast was plentiful, I only had the continental but great choices. A great overnight stay
5.0分
家庭亲子
Absolutely lovely. Was greeted with a smile when we walked and and every staff member was happy and polite an each one spoke to you as you went passed!
5.0分
其他
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We stayed for the weekend of the half marathon. A super welcome from the front of house team. Very warm and accommodating. Comfy bed. Clean room. Large bath tub with lots of hot water. Convenient and good value bar and restaurant next door. Nice and quiet so we were well rested for race day.
5.0分
家庭亲子
Excellent value. Room couldn't be faulted. Staff were friendly, helpful and kind especially when dealing with my wife who suffers from alzheimers
5.0分
其他
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Quite a enjoyable experience stay here as I use this particular hotel on my travels I always meet very friendly reception staff who always go up and beyond to help ones needs as on this trip I met Beth who did exactly that in my room change. This premier was clean and top rate once again.
4.0分
家庭亲子
Clean both room and bathroom, towel each which was a plus, staff great and warm, very quite, the only problem was the Pillows very uncomfortable...
5.0分
其他
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We come up to Norwich often to see family and this is a very convenient place to stay. Riz at the Reception is amazing, always so accommodating and helpful every time we check in and during our stay. All the other staff were courteous and polite and ready to assist in any way possible. Room was always clean and comfortable and had everything we needed. Lots of tea and coffee and you can help yourself to more from the Reception area. Breakfast at attached restaurant was great, it is cooked to order and service was friendly. Parking is free which is rare these days. Overall we always have a great stay at this hotel.
All the staff are amazing, Beth Tracey Gemma Kyle all the cleaners and a big thank you to RIZ they make your stay very welcome
Fantastic staff are great... Room is comfortable clean and enough room... Provide travel cot for our newborn and was like new...
Excellent location; great access for getting to the the hotel. Chose this location due to hospital visit at NNUH. Convenient parking and so quiet; no noise heard from the main road. Had breakfast and evening meal at the restaurant next door.
Easy enough to find, managed to park right outside the reception. Very warm welcome, all explained thoroughly and dinner and breakfast reservations made at a suitable time, room nice and clean and had all thr amenities needed, restaurant staff very friendly and welcoming at dinner and breakfast, the only thing is I would have liked an option of table as a solo traveller somewhere a bit quieter for dinner, after waiting for my dessert I was then advised it wasn't available so after choosing an alternative, the additional surcharge on my meal deal was removed as compensation, very good customer service. Breakfast was plentiful, I only had the continental but great choices. A great overnight stay
Absolutely lovely. Was greeted with a smile when we walked and and every staff member was happy and polite an each one spoke to you as you went passed!
We stayed for the weekend of the half marathon. A super welcome from the front of house team. Very warm and accommodating. Comfy bed. Clean room. Large bath tub with lots of hot water. Convenient and good value bar and restaurant next door. Nice and quiet so we were well rested for race day.
Excellent value. Room couldn't be faulted. Staff were friendly, helpful and kind especially when dealing with my wife who suffers from alzheimers
Quite a enjoyable experience stay here as I use this particular hotel on my travels I always meet very friendly reception staff who always go up and beyond to help ones needs as on this trip I met Beth who did exactly that in my room change. This premier was clean and top rate once again.
Clean both room and bathroom, towel each which was a plus, staff great and warm, very quite, the only problem was the Pillows very uncomfortable...
We come up to Norwich often to see family and this is a very convenient place to stay. Riz at the Reception is amazing, always so accommodating and helpful every time we check in and during our stay. All the other staff were courteous and polite and ready to assist in any way possible. Room was always clean and comfortable and had everything we needed. Lots of tea and coffee and you can help yourself to more from the Reception area. Breakfast at attached restaurant was great, it is cooked to order and service was friendly. Parking is free which is rare these days. Overall we always have a great stay at this hotel.