酒店回复: Thank you for staying with us. Travel Brilliantly!
1.0分
商务出差
原文
翻译提供方：Google
坏的
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酒店回复: Thank you for your feedback. Please contact the hotel for further information on any issues you experienced
3.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for staying with us.
2.0分
其他
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One of the worst places I have stayed at in years. The first couple of days I was there, the garbage cans were overflowing and there were cigarette butts everywhere until Saturday when a guy with a very loud leaf blower blew off the property for the next hour, 10 minutes in front of my room and the pool area next door. The breakfast was not very good and one day someone didn't show up for work, so there were no hot items. I had stale granola. The ice machine didn't work. The shower required all my strength to pull the diverter, and yet half the water still ran out the faucet and to add insult to injury, there was no HOT water. And my favorite thing, there were lamps on each side of the bed, but the one on the side that I slept on, I found out in the middle of the night, wasn't plugged in. I couldn't find a plug nearby, so I guess symmetry is more important than functionality.
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酒店回复: Thank you for taking the time to share your detailed feedback. I want to sincerely apologize for the experience you had during your stay. It’s clear that the time period you were here was an unfortunate amalgamation of several issues that collectively fell below our usual standards.From maintenance oversights to breakfast disruptions, what you described does not reflect the quality we strive to maintain. I completely understand your frustration, and I regret that so many small inconveniences combined to create such a negative impression.We’ve already addressed several of the items you mentioned — including the ice machine, water temperature, and housekeeping routines — to ensure future guests do not experience the same.Your feedback is extremely valuable, and I truly appreciate you bringing these matters to my attention. Please know that we are committed to improving every aspect of our guests’ experience moving forward.
4.0分
家庭亲子
The room was nice, no complaints. The eggs at breakfast need work. We ended up just eating the packaged yogurt.
酒店回复: Thank you for staying with us!
5.0分
其他
This is my second time to stay at Days Inn Round Rock. This experience is as good as my first. I’ll definitely be staying here again when I come this way.
酒店回复: Thank you for staying with us, travel safely!
设施虽然老旧，但除此之外，其他各方面都很好。
我们从5月15日住到5月22日。入住第一天，空调制冷模式噪音大得像工地一样。我们只好一直开风扇模式，直到最后一晚实在太热了，但噪音又吵得我们整晚睡不着。我给前台打电话，他们说没房了，直到我坚持要求换房才又去查看。他们一个小时后才打回来，当时已经太晚了（快午夜了），我们也就没换。顺便说一句，客房清洁服务真的很差，没有咖啡包，没有洗脸毛巾，也没有洗发水。这让我们这次入住很不愉快。
房间空间很好, 热水舒服,空调也棒,就是卫生再细致些就完美了
找了好久才找到，因为这里已经改成戴斯酒店了，而且车道灯光不太好。除此之外，一切都很好。
干净整洁
坏的
好的
One of the worst places I have stayed at in years. The first couple of days I was there, the garbage cans were overflowing and there were cigarette butts everywhere until Saturday when a guy with a very loud leaf blower blew off the property for the next hour, 10 minutes in front of my room and the pool area next door. The breakfast was not very good and one day someone didn't show up for work, so there were no hot items. I had stale granola. The ice machine didn't work. The shower required all my strength to pull the diverter, and yet half the water still ran out the faucet and to add insult to injury, there was no HOT water. And my favorite thing, there were lamps on each side of the bed, but the one on the side that I slept on, I found out in the middle of the night, wasn't plugged in. I couldn't find a plug nearby, so I guess symmetry is more important than functionality.
The room was nice, no complaints. The eggs at breakfast need work. We ended up just eating the packaged yogurt.
This is my second time to stay at Days Inn Round Rock. This experience is as good as my first. I’ll definitely be staying here again when I come this way.