我在 Best Western Jasper 预订了一间快速入住和退房的房间。我知道这样的酒店不是最干净的，所以我总是自带床单、毛巾、消毒喷雾和湿巾。
我被指控房间损坏，被收取了 50 美元，他们说损坏是毛巾丢失。我从不使用酒店的毛巾。
展开
酒店回复: Hello Trice, We appreciate your feedback and regret any inconvenience caused during your stay. The hotel team values each guest's experience, and we encourage guests to reach out directly to the hotel management to address any concerns regarding charges on their bill. Your input is important to us, and we strive to improve our services continuously.
2.0分
商务出差
原文
翻译提供方：Google
绕过这个。
房间很简陋。墙壁很脏。感觉很陈旧。会。会再住这里。
展开
酒店回复: Dear Guest, We appreciate you taking the time to share your feedback with us. We will certainly address your concerns with our team for future improvements. We value all guest comments as they help us enhance our services continually.
2.0分
商务出差
原文
翻译提供方：Google
床单上有污渍和头发...浴室很昏暗，不确定是脏还是维护不善！
展开
酒店回复: Hello Christan,We appreciate your feedback regarding your recent stay. We regret to learn of the concerns you experienced and apologize for any inconvenience caused. Maintaining high cleanliness standards is a priority for us, and we will address these issues with our housekeeping and maintenance teams to ensure a better experience for our future guests.
1.0分
家庭亲子
原文
翻译提供方：Google
房产与广告不符，有蟑螂！图片已过时
展开
酒店回复: Hello Kevin, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
酒店回复: Hi Joseph,I am happy to know we met your expectations with our friendly services, affordability and the cleanliness of our guest rooms. Your positive ratings regarding your experience are so refreshing to see. We hope to impress you again during another visit to the area and we thank you for sharing.
4.0分
家庭亲子
原文
翻译提供方：Google
友好的服务。前台接待员非常乐于助人。
展开
酒店回复: Hi Hazel,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!
5.0分
家庭亲子
原文
翻译提供方：Google
好的
展开
酒店回复: Hello Martin,Thank you for taking the time to share your feedback with us. We appreciate your comments and will review them internally for any necessary improvements. We hope to welcome you back in the future to provide a better experience.
4.0分
其他
Desk chair was broken and within an hour a new one arrived. However, the sheets did have some stains.
展开
酒店回复: Hello Adrienne,Thank you for your feedback. We’re glad to hear that the replacement chair arrived promptly, but we apologize for the condition of the sheets. Your comments will be shared with our housekeeping team to ensure they address any cleanliness concerns moving forward. We appreciate your input as it helps us improve our guest experience.
5.0分
商务出差
展开
The place was fine, but we dont like the Motel setting, which leads to being outside as soon as you leave your room. Also no couch, just a chair in room, and no wifi seen.
展开
酒店回复: Hello Orlando, Thank you for sharing your thoughts with us. We understand that the outdoor access of our motel-style setup may not be to everyone’s preference. Guest feedback on room amenities is invaluable, and we appreciate your comments regarding the seating arrangements and Wi-Fi availability. We hope you consider staying with us again and find accommodations that better meet your preferences.
优点：位于市中心，隔壁就有一家不错的餐厅。位置便利，很容易找到。空调效果不错。
缺点：浴缸整晚都在滴水，长期滴水导致浴缸表面泛黄。浴帘底部有黑色霉斑。
总而言之，不值这个价。
我在 Best Western Jasper 预订了一间快速入住和退房的房间。我知道这样的酒店不是最干净的，所以我总是自带床单、毛巾、消毒喷雾和湿巾。
我被指控房间损坏，被收取了 50 美元，他们说损坏是毛巾丢失。我从不使用酒店的毛巾。
绕过这个。
房间很简陋。墙壁很脏。感觉很陈旧。会。会再住这里。
床单上有污渍和头发...浴室很昏暗，不确定是脏还是维护不善！
房产与广告不符，有蟑螂！图片已过时
我真的很喜欢我的住宿，超级干净的床、浴室和整体。不仅价格如此实惠，而且住宿期间您还可以享受优惠的价格，而且最重要的是，您可以享受干净的内部环境。我通常不做评论，但我不得不让其他人知道这是一个住宿的好地方。加油你不会后悔的！！！
友好的服务。前台接待员非常乐于助人。
好的
Desk chair was broken and within an hour a new one arrived. However, the sheets did have some stains.
The place was fine, but we dont like the Motel setting, which leads to being outside as soon as you leave your room. Also no couch, just a chair in room, and no wifi seen.