停车场很好而且免费，虽然有一根树枝倒在了停车场的一半，但在我住了 4 晚之后它一直没有被移开过。不得不等了一段时间才能办理入住手续，因为当时没有人在场，按了铃之后也等了好一会儿才有人来。我注意到每天晚上 6 点左右前台都没有人，办理入住的客人通常需要去餐厅寻求帮助。很明显，员工分散在酒店和餐厅，人手很少，而且同样没有经过良好的培训。餐厅只对酒店客人开放，提供有限的高级旅馆菜单，显然曾经是一家卫浴商或酿酒商。他们打算使用部分餐厅来改造成更多的房间。晚餐还可以。有一次柠檬水变质了，没有糖浆。他们不知道为什么不起作用，就很快决定晚上不提供柠檬水，所以我要求退款。有人告诉我说我不能退款，因为他们不接受酒吧退款……所以我要求换一位工作人员来处理这件事……结果发现第一位工作人员，我想应该是管理人员，只是不知道如何退款。早餐是现点现做的，很好吃。如果你想睡个好觉，就不要住在这里。这显然是一家老旧的 Premier Inn 酒店，地板总是吱吱作响，门砰砰作响。没有空调，暖气效果很差。感觉这是一家工人酒店，因为我没有看到其他客人。感觉它要关门了。
I come up every 2 weeks and have done so for a few years now so I know the staff and the know me, its like meeting up with friends when I return. Karen marshals her team so they function in competent manner. Its why I return time after time. Karen and her team make the guests welcome in all areas of hospitality. A credit to the company.
5.0分
其他
展开
The room was great, clean and welcoming. I didn't get a chance to experience dinner, but I have to say that breakfast was excellent. The staff Karen and Caitlin were so welcoming and I believe the chefs name was Kelly, she produced a very tasty breakfast. I would definitely stay again.
2.0分
其他
展开
It's honestly hard to believe what the room costs are for this particular branch, when it is in an appalling state. This location is always at an elevated price, this time it was actually lower compared to normal but was still £247 for two nights including breakfast (wish I hadn't bothered) and ultimate wifi for two days as well. Bear in mind this hotel doesn't have air conditioning either, which normally brings the price down. The room was clean enough, but it is very clearly showing signs of needing a refresh very soon. Throughout the rest of the hotel though it was, in all honesty, just nasty. The carpets have never been shampooed, and the corridor between reception and the restaurant is so filthy you can't even see the pattern on it any more, and it smelt too of oily residue and just general muck, not exactly inviting or giving the impression of quality. They've recently taken over the restaurant for themselves, and have made zero effort to spruce it up. The tables are all worn out, with sections of the tabletops showing excessive wear, patches of stain/varnish missing, the kind of thing you'd expect from a run down pub in the middle of a bad town, not from a Premier Inn or otherwise. Food was average, coffee machine was broken on both days, and was just generally mediocre at best. The only positive for me was the friendly staff on reception. I definitely won't be staying here again, I'll be choosing a different branch. This and the Leeds/Bradford Airport branch are in dire need of refurbishment. When the Whitbread Group is showing post-tax profits of £335m, you'd like to think they could invest some of that back into hotels like this that are needing improvement, rather than filling the pockets of the shareholders? Please, for the sake of your loyal (20+ years now) customers, do something about this.
3.0分
其他
展开
The hotel room was as expected, comfy bed clean room etc. We like premier inn; But, the restaurant was not the best. First night there was a lack of food but what was served was good. Second night we expected a better selection, but it was worse!!! No choice of food, not even a pizza. No management had intervened to get food to the place. The staff were brilliant. They were customer facing and handled the situation so well and need praise. No worries they had plenty for breakfast. Next day at breakfast - no black pudding and ran out of mushrooms. Someone in charge needs questioning about this. and would like to iterate that the staff were brilliant under really difficult circumstances.
5.0分
其他
Great hotel and the lovely Kath in the restaurant goes above her way to make sure you have everything you need and you are enjoying your meal.
3.0分
商务出差
展开
After stopping here regularly over the last three years, almost monthly, the site has seen a change in staff management, weather its a bedding in period or new style, the standards set by Vic, Cath, Karen, Jenny and Caitlin remains as high as ever, Craig and Chris do their best in the kitchen, but cover chefs, new team members mean the shine has dropped off, making me feel sorry for the team who worked hard to make this a great site in the past.
1.0分
其他
展开
We arrived late after a long drive on a cold night, to find that the heating in our room was switched off. The temperature was 14 degrees, and the heating took several hours to heat the room up. When I complained to Premier Inn, I got a really unimpressive response, with no offer of compensation for this oversight. There was also a big clump of someone else's hair in the bath. I've used lots of Premier Inns and this was my worst experience - but what disappointed me the most was the poor response when I raised the issue. It was clearly wrong that the heating had been switched off in winter...
对于我支付的价格来说，这家酒店让我印象非常深刻——虽然我注意到我拿到的价格比平时的要好很多。床很舒服，房间大小适中，内部装修也比较现代。它距离利兹市中心有15分钟车程，这可能会让一些人望而却步，但总的来说，我对我的住宿体验非常满意。
停车场很好而且免费，虽然有一根树枝倒在了停车场的一半，但在我住了 4 晚之后它一直没有被移开过。不得不等了一段时间才能办理入住手续，因为当时没有人在场，按了铃之后也等了好一会儿才有人来。我注意到每天晚上 6 点左右前台都没有人，办理入住的客人通常需要去餐厅寻求帮助。很明显，员工分散在酒店和餐厅，人手很少，而且同样没有经过良好的培训。餐厅只对酒店客人开放，提供有限的高级旅馆菜单，显然曾经是一家卫浴商或酿酒商。他们打算使用部分餐厅来改造成更多的房间。晚餐还可以。有一次柠檬水变质了，没有糖浆。他们不知道为什么不起作用，就很快决定晚上不提供柠檬水，所以我要求退款。有人告诉我说我不能退款，因为他们不接受酒吧退款……所以我要求换一位工作人员来处理这件事……结果发现第一位工作人员，我想应该是管理人员，只是不知道如何退款。早餐是现点现做的，很好吃。如果你想睡个好觉，就不要住在这里。这显然是一家老旧的 Premier Inn 酒店，地板总是吱吱作响，门砰砰作响。没有空调，暖气效果很差。感觉这是一家工人酒店，因为我没有看到其他客人。感觉它要关门了。
房间是标准间。房间很热，有风扇。肥皂分配器是空的。接待处的工作人员很可爱，帮了我们一些事情。早餐是高级旅馆早餐的一大败笔。没有煎饼！几乎没有面包、面包片等。几份酸奶孤零零地放在冰箱里。我们吃的橙子烂了。水煮蛋没有煮熟，也没有煮好。无限量的早餐是点餐的，而且是现做的，所以除非你再等，否则很难得到一点额外的。他们用完了香肠，因为我们后面还有人，如果这是借口的话，香肠还没吃完。避免吃早餐
I come up every 2 weeks and have done so for a few years now so I know the staff and the know me, its like meeting up with friends when I return. Karen marshals her team so they function in competent manner. Its why I return time after time. Karen and her team make the guests welcome in all areas of hospitality. A credit to the company.
The room was great, clean and welcoming. I didn't get a chance to experience dinner, but I have to say that breakfast was excellent. The staff Karen and Caitlin were so welcoming and I believe the chefs name was Kelly, she produced a very tasty breakfast. I would definitely stay again.
It's honestly hard to believe what the room costs are for this particular branch, when it is in an appalling state. This location is always at an elevated price, this time it was actually lower compared to normal but was still £247 for two nights including breakfast (wish I hadn't bothered) and ultimate wifi for two days as well. Bear in mind this hotel doesn't have air conditioning either, which normally brings the price down. The room was clean enough, but it is very clearly showing signs of needing a refresh very soon. Throughout the rest of the hotel though it was, in all honesty, just nasty. The carpets have never been shampooed, and the corridor between reception and the restaurant is so filthy you can't even see the pattern on it any more, and it smelt too of oily residue and just general muck, not exactly inviting or giving the impression of quality. They've recently taken over the restaurant for themselves, and have made zero effort to spruce it up. The tables are all worn out, with sections of the tabletops showing excessive wear, patches of stain/varnish missing, the kind of thing you'd expect from a run down pub in the middle of a bad town, not from a Premier Inn or otherwise. Food was average, coffee machine was broken on both days, and was just generally mediocre at best. The only positive for me was the friendly staff on reception. I definitely won't be staying here again, I'll be choosing a different branch. This and the Leeds/Bradford Airport branch are in dire need of refurbishment. When the Whitbread Group is showing post-tax profits of £335m, you'd like to think they could invest some of that back into hotels like this that are needing improvement, rather than filling the pockets of the shareholders? Please, for the sake of your loyal (20+ years now) customers, do something about this.
The hotel room was as expected, comfy bed clean room etc. We like premier inn; But, the restaurant was not the best. First night there was a lack of food but what was served was good. Second night we expected a better selection, but it was worse!!! No choice of food, not even a pizza. No management had intervened to get food to the place. The staff were brilliant. They were customer facing and handled the situation so well and need praise. No worries they had plenty for breakfast. Next day at breakfast - no black pudding and ran out of mushrooms. Someone in charge needs questioning about this. and would like to iterate that the staff were brilliant under really difficult circumstances.
Great hotel and the lovely Kath in the restaurant goes above her way to make sure you have everything you need and you are enjoying your meal.
After stopping here regularly over the last three years, almost monthly, the site has seen a change in staff management, weather its a bedding in period or new style, the standards set by Vic, Cath, Karen, Jenny and Caitlin remains as high as ever, Craig and Chris do their best in the kitchen, but cover chefs, new team members mean the shine has dropped off, making me feel sorry for the team who worked hard to make this a great site in the past.
We arrived late after a long drive on a cold night, to find that the heating in our room was switched off. The temperature was 14 degrees, and the heating took several hours to heat the room up. When I complained to Premier Inn, I got a really unimpressive response, with no offer of compensation for this oversight. There was also a big clump of someone else's hair in the bath. I've used lots of Premier Inns and this was my worst experience - but what disappointed me the most was the poor response when I raised the issue. It was clearly wrong that the heating had been switched off in winter...