The room and food were excellent and I feel that three members of staff in particular - Gill, Ant and Erin - deserve a special mention. They were so friendly and helpful, guiding me through several changes to my original booking and making sure that I wasn't inconvenienced in any way. Gill was my first point of contact and is such an excellent front of house person and a real credit to your Company!!

What great value for money & perfect accommodation. What more do you need for a good nights sleep. One of the best beds to be found in any hotel & I have stayed in a lot over the years

Freddie and Sue handled this mornings fire alarm very well in my opinion. After having to evacuate us all at 6 am. Dealing with the fire crews and sourcing the alarm codes. Very well.done. not an easy situation at all. At 6 am. Great staff.

Location :- this premier inn is located 5 mins away from the town center. With parking on site ( just remember to put in your details / car reg ) when you check in to avoid any parking fine. Plenty of parking. Staff :- Very pleasant staff. Went downstairs to ask for extra milk and coffee. Ended up with a bag full of them. Very pleased. Room :- I opted for the Premier Plus room this time around and I was pleasantly surprised. They had a mini fridge , coffee machine , and to top it off a wireless charging pad on the side of the bed. Spacious room with modern looks to it. Restaurant / food :- The restaurant is literally next to the hotel / again make sure you put your car reg in to avoid any fines. The restaurant itself was rather big space wise. Staff took me to my table. Got there early than usual / about 6pm so the restaurant wasn't that busy. Opted for a side of garlic bread with the Korean style burger. Both of which was cooked to the tee. 10/10 for the food.

Had a great stay here. Staff were really friendly. The room was so good. It was so modern and clean. Just been decorated to a very high standard. The bed was so comfortable. Had room and meal deal for less than £100. Absolute bargain. Evening meal was awesome and so was breakfast. Definitely stay again and recommend to anyone. 😊👍🏻

We stayed for 3 nights for a visit with family. Room was nice, modern, clean and lots of space. WiFi was ok on the whole. Bathroom was nice and clean and modern. Breakfast was good, lots of choice and was easy to book a table at reception. We had an evening meal 1 night in the barum gate next door. Food and drinks were good with lots of choice. Was plenty of parking available. Even tho they have building work going on there was very little noise and then only slightly on the Monday morning around 9am.

I stayed in a premium plus room for one night for work. The hotel is undergoing major refurbishment. Fair enough. The staff were friendly & helpful and the breakfast was fine. The room was a good size with a comfortable bed. However, there was no hot water which meant I had a cold shower. I had wet hair and the hairdryer did not work. Although the room was nice and clean, it had an awful smell and I had to open the window overnight to get rid of the smell. This level of service was not acceptable for a cost of £99 per night + £9.99 for breakfast. No apology was given regarding the water situation. Very poor.