Great staff. I had a lovely stay. Nothing was too much trouble. The staff in the kitchen were brilliant and a lovely welcome each day. The manager even helped cleaning tables on the busiest day. All staff seem to do all jobs. They're a little overworked but such lovely people. Hotel was clean
5.0分
其他
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I stayed one night in January for works party. Lovely comfy bed reception staff really helpful. After a fabulous night sleep went down for breakfast and it was lovely cooked fresh from Linda and Sarah was so polite friendly and helpful. Nothing was to much trouble for Linda and Sarah not just for me but could see for other guests. Refreshing to get good service and food and friendly staff. Well done both. Will return what a hidden gem.
5.0分
其他
Breakfast was amazing staff very helpful will just ask and they do the best to help rooms are clean location gd by marcher Glen shopping centre will be back
5.0分
情侣出游
Amazing customer service Clean rooms early check in Warm and cosy Will be booking again in near future Good value for money
5.0分
其他
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Premier Inn Bridgend central hotel I must start by saying that all of the staff & cleaner’s at Premier Inn Bridgend are incredibly kind, welcoming, and helpful. Every member of the team truly goes above and beyond to make guests feel comfortable, and nothing ever seems like too much trouble. The rooms were spotlessly clean, very well presented, and clearly well looked after, which made our stay even more enjoyable. The breakfast deserves a special mention. We’ve stayed at many Premier Inns over the years where breakfast is usually buffet-style, but Bridgend really stands out because the breakfast is cooked to order. This made such a difference — the food was fresh, hot, and far more enjoyable than food that’s been sitting under heat lamps. Everything was absolutely delicious, and it was a lovely start to the day. Overall, this is a very clean and well-run hotel. The manager, Sarah, is absolutely lovely and clearly does a fantastic job leading such a friendly and hardworking team. You can really feel the positive atmosphere throughout the hotel, which reflects how well it is managed. The only small downside I can think of is that there is currently just one receptionist on duty at night. Having two members of staff would be beneficial, particularly for safety reasons or in case of any emergencies or accidents. That said, this is a minor point and doesn’t take away from what was otherwise a very pleasant stay. Also good value for money. All in all, a fantastic experience at Premier Inn Bridgend. We would happily stay here again and would highly recommend it to others.
5.0分
其他
Great staff room was immaculate house keeping was amazing nothing too much trouble reception very helpful food outstanding definitely coming back
5.0分
其他
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Great hotel staff amazing couldnt do any more to help us lift out but helped us with luggage breakfast nicest of all premier inn cooked to order bed really comfortable
2.0分
情侣出游
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Bed was so uncomfortable. We booked this as a treat to celebrate my husband getting a job after being made redundant. Bed was that uncomfortable I ended up sleeping on the duvet to soften the bed.
5.0分
家庭亲子
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Our family had a celebration to attend in Bridgend on Saturday 6th.There were 13 of us arriving at all different times on the Friday.Ashley was on the desk and he dealt with all our little quirks with a smile and was very professional.Every time we needed his advice he was available and always helpful. We had breakfast on both mornings of our stay,and they were cooked freshly and were delicious.There was a lovely friendly lady serving us on both mornings,but I’m afraid that I didn’t get her name,and also a lovely lady in the kitchen who when we thanked her came out of the kitchen and gave a few of us a hug.The staff were all excellent and when we return to Bridgend we will always choose this Premier Inn. Thanks to everyone there for making it a very special weekend.
1.0分
其他
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There was a foul smell coming from the bathroom due to a broken shower waste trap of which they were aware of. There were no other rooms available so receptionist used spray to mask the smell. Unfortunately the smell had returned by the morning and we had to vacate the room early. Very disappointed as it ruined our stay.
Great staff. I had a lovely stay. Nothing was too much trouble. The staff in the kitchen were brilliant and a lovely welcome each day. The manager even helped cleaning tables on the busiest day. All staff seem to do all jobs. They're a little overworked but such lovely people. Hotel was clean
I stayed one night in January for works party. Lovely comfy bed reception staff really helpful. After a fabulous night sleep went down for breakfast and it was lovely cooked fresh from Linda and Sarah was so polite friendly and helpful. Nothing was to much trouble for Linda and Sarah not just for me but could see for other guests. Refreshing to get good service and food and friendly staff. Well done both. Will return what a hidden gem.
Breakfast was amazing staff very helpful will just ask and they do the best to help rooms are clean location gd by marcher Glen shopping centre will be back
Amazing customer service Clean rooms early check in Warm and cosy Will be booking again in near future Good value for money
Premier Inn Bridgend central hotel I must start by saying that all of the staff & cleaner’s at Premier Inn Bridgend are incredibly kind, welcoming, and helpful. Every member of the team truly goes above and beyond to make guests feel comfortable, and nothing ever seems like too much trouble. The rooms were spotlessly clean, very well presented, and clearly well looked after, which made our stay even more enjoyable. The breakfast deserves a special mention. We’ve stayed at many Premier Inns over the years where breakfast is usually buffet-style, but Bridgend really stands out because the breakfast is cooked to order. This made such a difference — the food was fresh, hot, and far more enjoyable than food that’s been sitting under heat lamps. Everything was absolutely delicious, and it was a lovely start to the day. Overall, this is a very clean and well-run hotel. The manager, Sarah, is absolutely lovely and clearly does a fantastic job leading such a friendly and hardworking team. You can really feel the positive atmosphere throughout the hotel, which reflects how well it is managed. The only small downside I can think of is that there is currently just one receptionist on duty at night. Having two members of staff would be beneficial, particularly for safety reasons or in case of any emergencies or accidents. That said, this is a minor point and doesn’t take away from what was otherwise a very pleasant stay. Also good value for money. All in all, a fantastic experience at Premier Inn Bridgend. We would happily stay here again and would highly recommend it to others.
Great staff room was immaculate house keeping was amazing nothing too much trouble reception very helpful food outstanding definitely coming back
Great hotel staff amazing couldnt do any more to help us lift out but helped us with luggage breakfast nicest of all premier inn cooked to order bed really comfortable
Bed was so uncomfortable. We booked this as a treat to celebrate my husband getting a job after being made redundant. Bed was that uncomfortable I ended up sleeping on the duvet to soften the bed.
Our family had a celebration to attend in Bridgend on Saturday 6th.There were 13 of us arriving at all different times on the Friday.Ashley was on the desk and he dealt with all our little quirks with a smile and was very professional.Every time we needed his advice he was available and always helpful. We had breakfast on both mornings of our stay,and they were cooked freshly and were delicious.There was a lovely friendly lady serving us on both mornings,but I’m afraid that I didn’t get her name,and also a lovely lady in the kitchen who when we thanked her came out of the kitchen and gave a few of us a hug.The staff were all excellent and when we return to Bridgend we will always choose this Premier Inn. Thanks to everyone there for making it a very special weekend.
There was a foul smell coming from the bathroom due to a broken shower waste trap of which they were aware of. There were no other rooms available so receptionist used spray to mask the smell. Unfortunately the smell had returned by the morning and we had to vacate the room early. Very disappointed as it ruined our stay.