The place is dated and the bed very uncomfortable which is a shame when the beds are usually so good. The bathroom had hairs in the bath and generally didnt feel like it had been cleaned very well. The rooms are very small.

Everything with this hotel is exemplary. Cleanliness was superb. Family room was an amazing size. Plenty of room for 4 people. Beautiful bedding clean and freshly laundered. One touch I found lovely was a small library in the reception. I'm never without a book but if I was this would solve a problem.

On arrival individual, booked us in and that is the only positive that I can say about staff interaction. Breakfast left standing for 10 mins, person appeared, asked what room, then help yourself. Asked did it matter where we sat...response anywhere it's help yourself! Breakfast was luke warm (except sausage) half scrambled eggs looked like they were floating around in milk. Staircase dirty, room has main thoroughfare vacuumed the rest dusty/dirty. Bathroom small but clean. We have stayed in many premier inn for business and leisure. This has to be the worst

I stay here a lot and, yes, it's getting to the stage where a refurbishment can't be far away. But it remains No 1 choice for rugby at Kingsholm. On my latest visit, I arrived feeling distinctly unwell. It was well ahead of early check-in time but the staff went out of their way to find me a room so I could rest up and recuperate. I think the lady's name was Don - top-class customer service. See you in a couple of weeks for the next home game.

Needed somewhere for a one night stop. I arrived by car, the Premier Inn was easy to find on the north side of Gloucester with plenty of free parking (just need to register your vehicle number at reception). Room was clean and comfortable. In the evening we walked towards the cathedral and docks - took about half hour. We had Premier Inn breakfast in the adjoining restaurant the next morning - we had a nicely cooked English breakfast which we ordered on arrival and which was served to our table, plus a good choice of cereals, yoghurts, toast etc which you could help yourself to at the buffet. Reception and restaurant staff were friendly and helpful. Would happily stay here again

Rooms were clean and tidy and Staff friendly . But was let down in Restaurant that Premier appears to have taken over from Beefeater Service was poor as they were understaffed , 2 people covering bar and serving tables and crossing carpark to reception to book in guests. Only 1-2 chefs on different nights . Food was ok but often dried up as sat under heat lamps too long before being served . Waited ages to be served in-between courses including drinks , as so understaffed . Not the Staffs fault , but Premier need to resource properly . There were 7 people staying in our group and we booked in advance so they knew we were coming . As service so bad we ate only 2 nights out of 4 , as we found somewhere with better service and quality food close by .

The experience all together was lovely with kind staff on entrance and the rooms were Cosy and comforting. The tv only works on certain channels and the internet and data connection is very on and off with working but it’s a relaxing change and a comfy little environment, the breakfast was very fully and tasted amazing with a good coffee to kick start the day as well as the staff in the Longford in being very welcoming. I would recommend this hotel for it clean and presentable rooms and the cost for the room for two adults for one night was £84 which for the experience and expectation was ok and good value for money. You couldn't hear the road or other rooms from Ours and the room came with a nice fan and a couple options for mirrors and lighting. And for the location off the hotel in Gloucestershire it’s a nice change of scenery from a busy city Centre.