酒店回复: Hello Corine, Thank you for taking the time to share your experience with us and fellow travelers regarding your most recent stay with us. We truly value and appreciate your business and feedback. On behalf of the entire staff we apologize for failing to exceed your expectations. We hope that you will give us another chance and would love to have you stay with us again. Take Care,
2.0分
其他
原文
翻译提供方：Google
可惜的是，房间卫生不太好，有股难闻的气味，地毯上也满是污渍。
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酒店回复: Hello Nicole, Thank you for taking the time to give our hotel a rating and review regarding your most recent stay. On behalf of the entire staff we apologize for failing to exceed your expectations. We do appreciate and value your business and hope to see you again soon! Take Care.
4.0分
其他
Staff is always nice and ready to help. Hotel is close to our son’s place in Wimer. Very convenient for our visit.
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酒店回复: Dear Guest,Thank you for staying with us. We are pleased to know that the friendly and helpful staff, along with the convenient location near your son’s place in Wimer, added comfort to your stay. Creating a welcoming and supportive environment is important to us, and it is great to hear your visits reflect that. We look forward to hosting you again.Sincerely, Hotel Manager
4.0分
情侣出游
Staff was kind, room was clean and good amenities for the price.
Some noise from neighboring rooms due to shared door.
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酒店回复: Dear Guest,We are pleased to know that the kind staff, clean room, and helpful amenities added value to your stay. We have noted your comment regarding noise from the neighboring room due to the shared door and will review this with our team. We remain focused on providing a more comfortable and quieter experience during your next visit.Sincerely, Hotel Manager
4.0分
其他
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room clean, beds comfortable, breakfast selection good enough, staff friendly and helpful. Easy walk to down town area. Great Mex restaurant next door. Hot tub clean and hot!
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酒店回复: Dear Kerry,Thank you for your wonderful feedback. We are delighted to know you enjoyed the clean room, comfortable beds, and friendly service. It is great to hear you appreciated the breakfast, hot tub, and convenient location near downtown and the nearby restaurant. We look forward to welcoming you again soon.Sincerely, Hotel Manager
3.0分
情侣出游
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I had requested a shower chair upon arrival. A few hours later, I asked again on our way out to dinner. When we can back, there was no one at the front desk and still no shower chair. So I was unable to shower in the morning. I complained in the morning to the manager, Stephanie, who was very nice, but unable to do much as we were leaving. She couldn’t give a discount because we had booked through *******. She did offer a 50% on our next stay, but that’s not likely to ever happen.
Also, the breakfast was abysmal. Round “scrambled “ egg disks, limp bacon, cheap bread. I guess the fresh waffles were ok. Coffee was horrible. And the 1/2 hour we were in there, no one came in to clean the tables or replenish the food. YUCK!
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酒店回复: Hello Shira, Thank you for taking the time to share your experience with us and fellow travelers regarding your most recent stay. On behalf of the entire staff we apologize for failing to exceed your expectations. We work hard daily to provide a superior stay for each of our guests, we use our guest reviews as a way to learn and make improvements where necessary. We appreciate your business and we would love for you to come stay with us again. Take Care.
房间挺大，干净整洁，早餐简单但够吃，虽然不在市中心，但性价比高。另外，旅馆附近有罗格河绿道，可以去走走。
一如既往的棒！我每年都住这里三次。一直都很满意。员工服务和卫生条件都非常出色。
酒店虽然有点旧，但总体还是不错的。就是吹风机上缠着的头发让人有点不舒服……
总体感觉不错
这是一家老酒店，地毯和没有电梯都体现了这一点。淋浴不错，但洗手池在房间里。早餐很丰盛，味道也不错（甚至还有奶酪）。
可惜的是，房间卫生不太好，有股难闻的气味，地毯上也满是污渍。
Staff is always nice and ready to help. Hotel is close to our son’s place in Wimer. Very convenient for our visit.
Staff was kind, room was clean and good amenities for the price.
Some noise from neighboring rooms due to shared door.
room clean, beds comfortable, breakfast selection good enough, staff friendly and helpful. Easy walk to down town area. Great Mex restaurant next door. Hot tub clean and hot!
I had requested a shower chair upon arrival. A few hours later, I asked again on our way out to dinner. When we can back, there was no one at the front desk and still no shower chair. So I was unable to shower in the morning. I complained in the morning to the manager, Stephanie, who was very nice, but unable to do much as we were leaving. She couldn’t give a discount because we had booked through *******. She did offer a 50% on our next stay, but that’s not likely to ever happen.
Also, the breakfast was abysmal. Round “scrambled “ egg disks, limp bacon, cheap bread. I guess the fresh waffles were ok. Coffee was horrible. And the 1/2 hour we were in there, no one came in to clean the tables or replenish the food. YUCK!