酒店回复: Hello Corine, Thank you for taking the time to share your experience with us and fellow travelers regarding your most recent stay with us. We truly value and appreciate your business and feedback. On behalf of the entire staff we apologize for failing to exceed your expectations. We hope that you will give us another chance and would love to have you stay with us again. Take Care,
2.0分
其他
原文
翻译提供方：Google
可惜的是，房间卫生不太好，有股难闻的气味，地毯上也满是污渍。
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酒店回复: Hello Nicole, Thank you for taking the time to give our hotel a rating and review regarding your most recent stay. On behalf of the entire staff we apologize for failing to exceed your expectations. We do appreciate and value your business and hope to see you again soon! Take Care.
4.0分
其他
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room clean, beds comfortable, breakfast selection good enough, staff friendly and helpful. Easy walk to down town area. Great Mex restaurant next door. Hot tub clean and hot!
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酒店回复: Dear Kerry,Thank you for your wonderful feedback. We are delighted to know you enjoyed the clean room, comfortable beds, and friendly service. It is great to hear you appreciated the breakfast, hot tub, and convenient location near downtown and the nearby restaurant. We look forward to welcoming you again soon.Sincerely, Hotel Manager
3.0分
情侣出游
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I had requested a shower chair upon arrival. A few hours later, I asked again on our way out to dinner. When we can back, there was no one at the front desk and still no shower chair. So I was unable to shower in the morning. I complained in the morning to the manager, Stephanie, who was very nice, but unable to do much as we were leaving. She couldn’t give a discount because we had booked through *******. She did offer a 50% on our next stay, but that’s not likely to ever happen.
Also, the breakfast was abysmal. Round “scrambled “ egg disks, limp bacon, cheap bread. I guess the fresh waffles were ok. Coffee was horrible. And the 1/2 hour we were in there, no one came in to clean the tables or replenish the food. YUCK!
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酒店回复: Hello Shira, Thank you for taking the time to share your experience with us and fellow travelers regarding your most recent stay. On behalf of the entire staff we apologize for failing to exceed your expectations. We work hard daily to provide a superior stay for each of our guests, we use our guest reviews as a way to learn and make improvements where necessary. We appreciate your business and we would love for you to come stay with us again. Take Care.
5.0分
家庭亲子
Very nice smaller hotel very personal. Nice pool and spa. Breakfast was just right and fresh. Staff was superb.
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酒店回复: Hello James, Thank you for taking the time to give our hotel a rating and review regarding your most recent stay. We truly appreciate your business and we are happy to see that you enjoyed your stay! We would love for you to come stay with us again! Take Care.
2.0分
家庭亲子
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This place had good online reviews, however, it is not good. Seriously outdated, halls have a dirty sock smell. The motel is grossly over due for some updates and maintenance.
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酒店回复: Hello Sarah, Thank you for taking the time to share your experience with us and fellow travelers regarding your most recent stay. On behalf of the entire staff we apologize for failing to exceed your expectations. We use all of our guest reviews to learn and make improvements where necessary. We do our absolute best to provide a superior stay for each of our guests. We hope that you will stay with us again. Take Care.
房间挺大，干净整洁，早餐简单但够吃，虽然不在市中心，但性价比高。另外，旅馆附近有罗格河绿道，可以去走走。
一如既往的棒！我每年都住这里三次。一直都很满意。员工服务和卫生条件都非常出色。
酒店虽然有点旧，但总体还是不错的。就是吹风机上缠着的头发让人有点不舒服……
总体感觉不错
这是一家老酒店，地毯和没有电梯都体现了这一点。淋浴不错，但洗手池在房间里。早餐很丰盛，味道也不错（甚至还有奶酪）。
可惜的是，房间卫生不太好，有股难闻的气味，地毯上也满是污渍。
room clean, beds comfortable, breakfast selection good enough, staff friendly and helpful. Easy walk to down town area. Great Mex restaurant next door. Hot tub clean and hot!
I had requested a shower chair upon arrival. A few hours later, I asked again on our way out to dinner. When we can back, there was no one at the front desk and still no shower chair. So I was unable to shower in the morning. I complained in the morning to the manager, Stephanie, who was very nice, but unable to do much as we were leaving. She couldn’t give a discount because we had booked through *******. She did offer a 50% on our next stay, but that’s not likely to ever happen.
Also, the breakfast was abysmal. Round “scrambled “ egg disks, limp bacon, cheap bread. I guess the fresh waffles were ok. Coffee was horrible. And the 1/2 hour we were in there, no one came in to clean the tables or replenish the food. YUCK!
Very nice smaller hotel very personal. Nice pool and spa. Breakfast was just right and fresh. Staff was superb.
This place had good online reviews, however, it is not good. Seriously outdated, halls have a dirty sock smell. The motel is grossly over due for some updates and maintenance.