酒店回复: Thank you for sharing your feedback. We are glad our staff could assist you and that you enjoyed the breakfast. We sincerely apologize for the issues you experienced with the first room and the television. Your comments regarding our room assignments and maintenance are valuable, and we will use them to improve our processes. We hope to have the opportunity to provide you with a more consistent and positive stay in the future.
5.0分
其他
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Check in was much appreciated. We requested a king bed and she went out of her way to get the king room on first floor prepared for us. We are an elderly couple and I appreciate we had easy access to door to our car and back to our room.
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酒店回复: Thank you for this wonderful feedback. We are so pleased to hear that our team was able to accommodate your request and that the room location contributed to a comfortable and accessible stay. Providing thoughtful service is our top priority, and we are delighted we could make your visit a positive one. We look forward to welcoming you back.
4.0分
家庭亲子
The front desk had only one lady that seemed to be expected to do everything. The front entrance had an overwhelming smell of eggs.
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酒店回复: Thank you for your feedback, Kara. We appreciate you sharing your experience and will use your insights as we work to enhance our guest services. We hope to welcome you back again.
2.0分
其他
Air conditioning worked, but was very noisy, as it turned on and off. Curtains were torn. Sink had no stopper and drained poorly.
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酒店回复: Thank you for your feedback. We are happy that the air conditioning was working for you.We are sorry to hear that the unit's noise and the condition of the curtains were a disappointment during your stay. We also recognize the inconvenience of the sink issues, including the missing stopper and poor drainage. We have shared your comments with our maintenance and housekeeping teams to ensure these items are corrected promptly.We appreciate you bringing these details to our attention and hope to have the chance to provide you with a more comfortable stay in the future.
5.0分
其他
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Very clean room. Air conditioning worked very well. Very comfortable room with clean bathroom and super shower. Sink worked very well too. We were very pleased with everything about the hotel and staff and room.
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酒店回复: Thank you for the excellent rating and for your wonderful feedback. We are so happy to hear that you were pleased with every aspect of your stay, from the clean room and well-functioning amenities to our staff. We look forward to welcoming you back again soon.
4.0分
朋友出游
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Price was good. Beds and pillows were actually great. Didn't wake up in time for breakfast so can't speak on that. The staff was sooooo friendly. Nothing was in walking distance so I took Lyft. But for the price, it exceeded my expectations. No noise or sketchy people hanging around.
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酒店回复: Thank you for your wonderful review! We're so happy you enjoyed your stay, especially the comfortable beds and the friendly staff. We hope to see you again soon.
位置不错，房间比较大，卫生间尤其大，就是房间里稍微有一股卫生间的味道，早餐不错，有鸡蛋和烤肠，可以选择。
酒店的房间很舒适，干净卫生，让人放心入住。非常适合工作度假和休闲。环境干净整洁，非常安静。
酒店的位置很好，交通方便
酒店提供的Wi-Fi也很连接稳定。
这家酒店的入住体验很棒，Latoya的服务很好。酒店确实需要一些维护和翻新，不过我住的那一周他们正在忙着粉刷和整修，所以希望未来会变得更好。
挺满意的哈！
工作人员很友好，早餐也很棒。可惜我住的第一个房间有股难闻的气味。后来我发现墙壁和天花板上都有霉菌。我去前台反映情况，工作人员说之前的客人遇到了用水问题。然后她帮我换到了一间翻新过的房间。房间还好，但是电视的接线没接好，所以我不得不回到楼下，让他们把所有东西都接好。据说有些房间翻新了，有些没有。我不明白他们为什么不先把客人安排到翻新的房间。很明显，这是一家老酒店了。我只因为工作在那里住了一晚。那真是一次非常令人沮丧的经历。
Check in was much appreciated. We requested a king bed and she went out of her way to get the king room on first floor prepared for us. We are an elderly couple and I appreciate we had easy access to door to our car and back to our room.
The front desk had only one lady that seemed to be expected to do everything. The front entrance had an overwhelming smell of eggs.
Air conditioning worked, but was very noisy, as it turned on and off. Curtains were torn. Sink had no stopper and drained poorly.
Very clean room. Air conditioning worked very well. Very comfortable room with clean bathroom and super shower. Sink worked very well too. We were very pleased with everything about the hotel and staff and room.
Price was good. Beds and pillows were actually great. Didn't wake up in time for breakfast so can't speak on that. The staff was sooooo friendly. Nothing was in walking distance so I took Lyft. But for the price, it exceeded my expectations. No noise or sketchy people hanging around.