酒店回复: Dear Stijn,Thank you so much for your wonderful review. We are delighted to hear that our team’s friendliness and willingness to go the extra mile made such a positive difference to your stay. Creating a welcoming and supportive atmosphere for our guests is something we truly value.It is also great to know that you appreciated the simplicity and cleanliness of the accommodation, as well as the stunning views of the Adriatic Sea and the mainland hills. The proximity to the center and marina, with its charming and romantic streets, really does add something special to the overall experience, and we are glad you enjoyed it.Your kind words and recommendation, especially for young couples, mean a lot to us. We hope to welcome you back again soon for another stay filled with beautiful views and memorable moments.Warm regards!
酒店回复: Dear Erik,Thank you very much for your excellent review and kind words. We are delighted to hear that you enjoyed your stay, appreciated the central location, and especially that our friendly staff contributed to your positive experience.It means a lot to us to know that you are already planning to return – your trust and loyalty are the greatest compliments we can receive. We look forward to welcoming you back and making sure your next stay is just as enjoyable, if not even better.Warm regards!
5.0分
情侣出游
原文
翻译提供方：Google
这是一家非常棒的酒店，适合度过一个非常轻松的假期。很棒的员工，很棒的食物。没有什么可抱怨的。
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酒店回复: Thank you so much for your kind words! We’re truly happy to hear that you had such a relaxing holiday and enjoyed your time at Hotel Osam.It’s wonderful to know that you appreciated our team and the food — your satisfaction means a lot to us.We hope to welcome you back soon for another carefree and enjoyable stay!Warm regards,The Hotel Osam Team
2.0分
其他
原文
翻译提供方：Google
位置不错，但窗户正对马路，其他客人和交通噪音很大。床很硬。
5.0分
情侣出游
原文
翻译提供方：Google
酒店真的非常漂亮，地理位置优越，员工也非常棒。我们感觉就像在家一样，一定会再来的。
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酒店回复: Thank you for your kind words. We’re delighted to hear that you felt completely at ease during your stay and that both the location and our team contributed to such a positive experience.We truly appreciate your feedback and would be happy to welcome you again in the future.
5.0分
其他
原文
翻译提供方：Google
食物很棒。新装修。状态极佳。员工友好乐于助人。
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酒店回复: Dear Erik,Thank you so much for your wonderful feedback. We are thrilled to hear that you had such a positive experience!It's fantastic to know that you enjoyed our excellent food and noticed that the property is newly renovated and in top condition. We take great pride in maintaining a beautiful and comfortable environment for our guests.We will be sure to pass on your compliments to our team; knowing that their friendly and helpful service made a difference is the best reward for them.Thank you again for your kind words. We hope to welcome you back very soon!Best regards!
位置非常好，离码头走五分钟，roof bar 景色绝美，海滩免费，可以下海游泳。餐厅的鸡尾酒挺好喝。
这是一家很棒的酒店，距离轮渡码头和公交车站仅5分钟步行路程。度假村虽然不大，但非常安静，这正是我们所追求的。我们被升级到了海港套房，房间非常漂亮，虽然没有阳台，但我们并不介意，只是提醒其他住客。沐浴露和洗发水是Rituals品牌，味道很好闻。食物棒极了，早餐是自助式的，而晚餐（针对半食宿客人）可以从菜单上点菜。品质非常高，据说他们还获得了2024年米其林推荐。我们退房很早，他们甚至还为我们准备了早餐袋。
工作人员非常棒，非常友好，竭尽所能为我们提供帮助。从前台、餐厅到屋顶酒吧，所有人都很出色。
屋顶酒吧是个绝佳的地点，可以坐着欣赏日落和轮渡的进出。
泳池是带顶棚的恒温泳池，旁边还有独立的日光浴区。另外还有几个桑拿房可以使用。只有一个小小的抱怨，如果能修剪一下挡住阳光露台视线的树顶就好了。
我们绝对会再次选择住在这里，享受一个悠闲放松的假期。
工作人员非常友好热情，乐于助人。他们愿意为您考虑一切，让您住得更加愉快。房间简约却干净整洁。从房间可以欣赏到亚得里亚海和大陆丘陵的壮丽景色。步行几分钟即可到达镇中心和港口，街道风景如画，浪漫宜人。绝对是年轻情侣的必游之地！
苏佩塔尔港附近一家干净现代的酒店。下了渡轮很容易找到。早餐不错，但每天早上都一样。从屋顶酒吧可以欣赏到绝佳的日落美景。
每人每周15欧元的毛巾租金有点奇怪。以前从未有过这种情况。清洁工决定在我们退房前两天把毛巾收走。
除了屋顶酒吧一位工作人员相当粗鲁外，其他员工都很好。当我们询问某种饮料时，他声称饮酒违反他的宗教信仰。我还签了一些饮料的收据，结果被他追到前台，要求我坦白说我喝了两杯零度可乐，而我只签了一杯。点伏特加，一杯零度可乐要4.80欧元，在我看来，这价格有点贵。
真遗憾，这家酒店真的很不错，但我们不确定是否会再次预订。
绝对不是四星级，最多三星级。
这家酒店品质差劲，根本不配标四星级。食物、房间、设施和服务都很差，千万别以为这是四星级酒店。
很棒的酒店
很棒的酒店，员工友好，地理位置优越。一定会再来的。
这是一家非常棒的酒店，适合度过一个非常轻松的假期。很棒的员工，很棒的食物。没有什么可抱怨的。
位置不错，但窗户正对马路，其他客人和交通噪音很大。床很硬。
酒店真的非常漂亮，地理位置优越，员工也非常棒。我们感觉就像在家一样，一定会再来的。
食物很棒。新装修。状态极佳。员工友好乐于助人。