酒店回复: Hello Daniela Anabel, Lamentamos los inconvenientes que experiment durante su estancia. Le recomendamos que se comunique directamente con nuestro equipo de administracin para abordar cualquier problema pendiente relacionado con su pago. Nos esforzamos por brindar un excelente servicio a todos nuestros huspedes y esperamos que su prxima visita sea mís placentera. íGracias por compartir su feedback!
5.0分
家庭亲子
原文
翻译提供方：Google
酒店非常干净。热情的接待。泳池很大。早餐很棒。
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酒店回复: We are delighted to hear that you found the hotel very clean and enjoyed the warm welcome from our staff. It is wonderful that the large swimming pool and excellent breakfast added to your experience. Our team works hard to maintain high standards throughout the property and to provide a comfortable and enjoyable stay for every guest. Your positive feedback is greatly appreciated and serves as encouragement for our staff to continue delivering quality service.
5.0分
其他
原文
翻译提供方：Google
一晚住宿
对我们来说一切都很完美
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酒店回复: Hello Alain,Nous vous remercions d'avoir partagé votre expérience positive. C'est un plaisir de savoir que votre séjour d'une nuit a répondu à vos attentes et que tout était à votre satisfaction. N'hésitez pas à revenir pour une autre visite, nous serions ravis de vous accueillir à nouveau. Votre satisfaction est notre priorité et nous espérons vous revoir bientôt pour une autre expérience tout aussi agréable.
4.0分
其他
It was the perfect stay for a mountain adventure! clean room, decent breakfast and staff was nice and helpful! :) highly recommended!!
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酒店回复: Hello Antony,Thank you for sharing your wonderful experience! We're thrilled to hear you enjoyed your mountain adventure and found our rooms clean and the staff helpful. Your recommendation means a lot to us. We hope to welcome you back for another memorable stay in the future!
4.0分
情侣出游
Room was really nice and clean,the surrounding area nice and quite it left really safe and the place is an a accessible route
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酒店回复: Hi Karon, Thank you for sharing your experience with us. We’re delighted to hear that you appreciated the cleanliness and comfort of your room, as well as the peaceful and safe surroundings. Our team takes great pride in maintaining a relaxing environment where guests can unwind and feel secure throughout their stay. It’s wonderful to know that you also found the location convenient and easily accessible, as we strive to offer both comfort and practicality for every guest.
5.0分
家庭亲子
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Great breakfast and pool facilities. I had a problem at check in, but the guest agent was very helpful with fixing it. Room was in great shape. Bathroom fan was loud. Staff was very nice.
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酒店回复: Hi Alexander, Thank you for sharing your experience. We’re glad to hear you enjoyed the breakfast and pool facilities, and that our guest agent was able to assist with your check-in issue. It’s great to know that your room was in excellent condition and that our staff made a positive impression with their friendliness. We appreciate your feedback regarding the bathroom fan, and we value your observations as we continue to maintain a comfortable and welcoming environment for all our guests.
4.0分
情侣出游
The entrance and bathroom floor were not well clean. There is not shampoo bottle and body wash bottles are empty.
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酒店回复: Hi Soua, Thank you for sharing your feedback. We regret that the cleanliness of the entrance and bathroom did not meet your expectations, and we understand how important it is to have fully stocked amenities. Our team works hard to maintain a high standard of hygiene and ensure guests have the essentials they need. We appreciate your observations, as they help us identify areas for continued attention and improvement.
3.0分
朋友出游
Parking lot was bumpy, cleanliness poor. Service desk was good. Was not much at all for places to eat.
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酒店回复: Hi Debbie, Thank you for sharing your feedback. We’re glad to hear that our service desk made a positive impression and that you found the staff helpful. We understand your concerns regarding the parking lot and overall cleanliness, and we take guest input seriously in maintaining and improving our property. While the surrounding area may have limited dining options, we always aim to provide a comfortable and welcoming stay for all our guests.
这家酒店有点老旧了，楼上房间的脚步声听得一清二楚。
这是一次很好的住宿体验，房间干净整洁，还包含了早餐。
我喜欢它，我唯一不认为的是我在线支付，他们也让我在那里支付！ 他们说他们打算退还我一分钱，但到目前为止他们还没有退还我任何东西，显然我付了 4 个人两晚的钱。我不明白为什么！如果您已经在线支付了！这是我唯一觉得不好的地方！
酒店非常干净。热情的接待。泳池很大。早餐很棒。
一晚住宿
对我们来说一切都很完美
It was the perfect stay for a mountain adventure! clean room, decent breakfast and staff was nice and helpful! :) highly recommended!!
Room was really nice and clean,the surrounding area nice and quite it left really safe and the place is an a accessible route
Great breakfast and pool facilities. I had a problem at check in, but the guest agent was very helpful with fixing it. Room was in great shape. Bathroom fan was loud. Staff was very nice.
The entrance and bathroom floor were not well clean. There is not shampoo bottle and body wash bottles are empty.
Parking lot was bumpy, cleanliness poor. Service desk was good. Was not much at all for places to eat.