酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
5.0分
情侣出游
原文
翻译提供方：Google
好地方
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酒店回复: Thank you for choosing to stay with us at Best Western Plus in Portsmouth NH. It was a pleasure having you as our guest, and we hope you had a comfortable and enjoyable experience. Your satisfaction is very important to us, and we truly appreciate your visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon! Warm regards, BW Plus Portsmouth.
3.0分
其他
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It took me 30 minutes to find a parking spot. There’s no signs to help people find the back lot which is kind of hidden.
The elevator got stuck a couple of times, so I had to take the stairs. The third floor ice machine was out of order and the tv remote only half worked. But at least I had hot water unlike my last visit.
I will say the man at front desk was helpful and patient with everyone
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酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
4.0分
其他
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Clean & Comfortable at a decent price.
Clean and comfortable hotel room at a good price for the area. It's located right off the busy Portsmouth rotary but we couldn't hear any traffic noise from our room. There's a restaurant attached (seemed busy but we didn't go) and they have an indoor pool which we didn't use. Room was clean, bed was comfortable good enough to crash for one night for us. Less than two miles to downtown Portsmouth, so short, cheap Uber ride. One negative is room or front desk did not have a wine bottle opener :(
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酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
4.0分
其他
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The property is clean as well as the room. The facility needs to update its rooms for electronics. Front desk girl on 10-1 was wonderful and helpful but the one the next day was not as friendly.
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酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
5.0分
情侣出游
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First room we checked into was satisfactory, nothing great, nothing bad, just a room for the night. However, my husband went to take a shower and there was not one drop of hot water. He got dressed again and went down to get the room changed as the phone was not working either, Room was changed to a new room. The new room was outstanding. It had been redone and was excellent. While we weren’t happy with the no hot water, the situation was rectified promptly and with minimal effort. it is not what goes wrong but it is how management deals with the issue. The young man at the front desk was excellent and got his manager involved to take care of the issue.
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酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
5.0分
家庭亲子
Very clean, updated, and friendly staff. 10% off coupon for the Diner next door for hotel guest. Ask at the counter
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酒店回复: Thank you for choosing to stay with us at Best Western Plus in Portsmouth NH. It was a pleasure having you as our guest, and we hope you had a comfortable and enjoyable experience. Your satisfaction is very important to us, and we truly appreciate your visit. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon! Warm regards, BW Plus Portsmouth.
3.0分
情侣出游
i liked the diner next to the hotel. The only thing i didnt like was there was no remote for the t.v.
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酒店回复: On behalf of the entire team at BW Plus Portsmouth, I would like to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us. We strive to provide each of our guests with a comfortable and enjoyable experience, and it is clear that we fell short during your visit. Please know that this is not reflective of the standards we hold ourselves to. We take your feedback seriously and have already addressed the matter with our team to ensure that similar issues are avoided in the future. Your experience is important to us, and we are committed to making things right. We value your patronage and hope to have the chance to serve you better in the future. Warm regards, BW Portsmouth
酒店位置离市中心有点远。一张床塌陷了，不过房间整体还行。但是，就酒店品质和地理位置来说，价格还是太贵了。
地理位置方便，酒店比较老，设备需要更新了，酒店服务人员按步就班的样子吧，没有什么惊喜，感觉和其它的best western酒店不太一样
淋浴水很冷，地板清洁得很差。
除此之外，一切都很好，还有免费咖啡。物超所值！
好地方
It took me 30 minutes to find a parking spot. There’s no signs to help people find the back lot which is kind of hidden.
The elevator got stuck a couple of times, so I had to take the stairs. The third floor ice machine was out of order and the tv remote only half worked. But at least I had hot water unlike my last visit.
I will say the man at front desk was helpful and patient with everyone
Clean & Comfortable at a decent price.
Clean and comfortable hotel room at a good price for the area. It's located right off the busy Portsmouth rotary but we couldn't hear any traffic noise from our room. There's a restaurant attached (seemed busy but we didn't go) and they have an indoor pool which we didn't use. Room was clean, bed was comfortable good enough to crash for one night for us. Less than two miles to downtown Portsmouth, so short, cheap Uber ride. One negative is room or front desk did not have a wine bottle opener :(
The property is clean as well as the room. The facility needs to update its rooms for electronics. Front desk girl on 10-1 was wonderful and helpful but the one the next day was not as friendly.
First room we checked into was satisfactory, nothing great, nothing bad, just a room for the night. However, my husband went to take a shower and there was not one drop of hot water. He got dressed again and went down to get the room changed as the phone was not working either, Room was changed to a new room. The new room was outstanding. It had been redone and was excellent. While we weren’t happy with the no hot water, the situation was rectified promptly and with minimal effort. it is not what goes wrong but it is how management deals with the issue. The young man at the front desk was excellent and got his manager involved to take care of the issue.
Very clean, updated, and friendly staff. 10% off coupon for the Diner next door for hotel guest. Ask at the counter
i liked the diner next to the hotel. The only thing i didnt like was there was no remote for the t.v.