酒店回复: Hi Patrick,Thank you for your detailed feedback. We are glad to hear that your room was clean and well-maintained. However, we sincerely apologize for the issues you encountered with the breakfast selection and the parking situation dominated by U-Haul vehicles. We understand how frustrating it can be to have an obstructed view and to deal with noise from the train. Your comments are valuable, and we will address these concerns with our team to make improvements. We appreciate your insights and hope to provide a better experience on your next visit.
5.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Dear Alexander,
Wow! Thank you for your amazing review! We’re absolutely delighted to hear that you had a perfect stay with us. Your kind words inspire us to keep delivering exceptional experiences. We can’t wait to welcome you back soon!
5.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Hi Maria,Thank you for your kind words! We are thrilled to hear you had a very good stay with us. Providing our guests with a relaxing and enjoyable experience is our top priority, and we are glad that we met your expectations. We hope to welcome you back soon for another great stay!
5.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Hi Arturo,Thank you for your 5-star rating! We feel truly grateful to have you as our guest. Providing exceptional comfort and service is our passion. We look forward to seeing you again soon!
4.0分
其他
原文
翻译提供方：Google
非常好
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酒店回复: Hi Juan,It's great to hear that you enjoyed your stay with us. Our priority is to ensure that our guests have a pleasant experience, and we're delighted to have met that objective.
2.0分
其他
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There was stains on the sheets and pillows. The recliner had crumbs and animal hair all over it. The room really needed a new coat of paint. The tv did not work. When checking in there was a kiosk that had a video chat with someone to check in. Not very personable. They also run a uhaul rental service out of the hotel so parking is very limited with all the uhauls parked around.
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酒店回复: Dear Caci,Thank you for sharing your feedback. It's disappointing to hear that your experience did not meet expectations. We take cleanliness and maintenance very seriously, and your comments about the sheets, pillows, and recliner will be addressed with our team. We also understand the challenges posed by the check-in process and parking situation, and we appreciate your insights. Your feedback is valuable in helping us improve our services.
2.0分
情侣出游
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There was an electronic check-in kiosk and the person on the other end was difficult to understand. The property was not well maintained, it smelled poorly, and the locks on the door to our room was inadequate in my view.
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酒店回复: Dear Kevin,Thank you for sharing your feedback. We apologize for the challenges you faced with the electronic check-in kiosk and the concerns regarding the maintenance and cleanliness of the property. Your comments about the locks will also be taken seriously as we strive to ensure the safety and comfort of our guests. We appreciate you bringing these matters to our attention.
3.0分
其他
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This was the first time that I have checked in at a kiosk and it was very off-putting.
The hotel was 100% non smoking but it was apparent that our room had been smoked in.
Otherwise, the hallways were clean. The room was clean.
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酒店回复: Dear Kimberly,Thank you for sharing your experience. We're glad to hear that you found the hallways and room clean. However, we sincerely apologize for the discomfort caused by the lingering smoke odor in your room. Your feedback about the kiosk check-in is also noted, and we appreciate your insights as we strive to improve.
5.0分
商务出差
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Good stay.
It was definitely different using a kiosk instead of a real in-person. The only nice thing about the kiosk was that what they were saying I could read.
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酒店回复: Dear Eddie,Thank you for your feedback! We're glad to hear you had a good stay and found the kiosk helpful for reading information. Your insights are appreciated as we continue to improve our services.
2.0分
其他
The entire stay consisted of several inconveniences including being locked out of my room.
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酒店回复: Dear Tara,Thank you for sharing your experience. We sincerely apologize for the inconveniences you faced during your stay, especially regarding being locked out of your room. Your feedback is important to us, and we will work to improve these issues for future guests.
在uhaul分店过夜
房间很干净而且维护得很好。早餐很糟糕：选择很少，百吉饼硬得像石头。从停在窗前的一辆长途卡车的房间看到的景色。在停车场，你必须在数十辆长途汽车之间寻找停车位。接待区以uhaul标志为主，酒店内停满了手推车。晚上经过酒店的火车声音也很大。
非常好
好的
好的
非常好
There was stains on the sheets and pillows. The recliner had crumbs and animal hair all over it. The room really needed a new coat of paint. The tv did not work. When checking in there was a kiosk that had a video chat with someone to check in. Not very personable. They also run a uhaul rental service out of the hotel so parking is very limited with all the uhauls parked around.
There was an electronic check-in kiosk and the person on the other end was difficult to understand. The property was not well maintained, it smelled poorly, and the locks on the door to our room was inadequate in my view.
This was the first time that I have checked in at a kiosk and it was very off-putting.
The hotel was 100% non smoking but it was apparent that our room had been smoked in.
Otherwise, the hallways were clean. The room was clean.
Good stay.
It was definitely different using a kiosk instead of a real in-person. The only nice thing about the kiosk was that what they were saying I could read.
The entire stay consisted of several inconveniences including being locked out of my room.