酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
4.0分
其他
展开
We've been staying at this hotel on and off for more than the past 10 years. Since our last visit in 2021, it looks like the parent company has completely forgotten about this hotel. The facility is woefully understaffed, and the rooms are long overdue for freshening. The complimentary breakfast was inedible. There's existing tarped roof damage from a summer storm that faces the street. This unsightliness further lends to the tired appearance of the facility. We have always really enjoyed staying at this hotel as it is at a very convenient halfway point to our destination and we really like the hotel staff. We sincerely hope the owners will take critiques like this to heart and save the hotel while it is still worth saving.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
展开
This was our 5th or 6th stay at this hotel. Unfortunately age has not treated it well and she’s definitely due for a major facelift. Staff is and always has been great, but they can’t make up for the physical shortcomings of the facility.
展开
酒店回复: Dear Guest,Thank you for staying with us. We hope your stay was pleasant and to your satisfaction. The comfort of our guests is our priority, and we want to make every guest’s stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding services. It will be a pleasure to hear your feedback about the room and services of our hotel.Looking forward to having you in our hotel soon.
1.0分
家庭亲子
展开
Room was very stinky, mold in refrigerator, crumbs and hair in one bed, other bed had hair also. Bugs in the dresser drawer. No mattress covers on either bed just a sheet over the mattress. No cover and probably manny other things. Moved us to another room , but was hard to sleep after seeing everything in the first room
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
家庭亲子
展开
Noticed there were several charges to my credit card ,tried resolving this issue during my stay but staff said the Manager would have to look into it. They took my information and i was told manager would contact me but this never happened. I was charged twice for my stay and hsd to gile a Dispute with credit card provider to try and get refund. Still unsure why there were 6 different transactions on my card from the motel.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
Key card kept not working and with the rain the wood barrier getting wet made room feel muggy and sticky if ac was off.
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
Overall dirty, unsafe are, pool was disgusting, other family who was staying had their room given away.
展开
酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
3.0分
商务出差
Building is being renovated by new owners new owner so I seem to be really good people, but the building has a lot of old equipment yet
展开
酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
玩得很开心。我们一家就是想出来散散心，我们家离这儿不远。但真的很棒！！!
非常适合周末入住。员工也很友好。
没有清洁
We've been staying at this hotel on and off for more than the past 10 years. Since our last visit in 2021, it looks like the parent company has completely forgotten about this hotel. The facility is woefully understaffed, and the rooms are long overdue for freshening. The complimentary breakfast was inedible. There's existing tarped roof damage from a summer storm that faces the street. This unsightliness further lends to the tired appearance of the facility. We have always really enjoyed staying at this hotel as it is at a very convenient halfway point to our destination and we really like the hotel staff. We sincerely hope the owners will take critiques like this to heart and save the hotel while it is still worth saving.
This was our 5th or 6th stay at this hotel. Unfortunately age has not treated it well and she’s definitely due for a major facelift. Staff is and always has been great, but they can’t make up for the physical shortcomings of the facility.
Room was very stinky, mold in refrigerator, crumbs and hair in one bed, other bed had hair also. Bugs in the dresser drawer. No mattress covers on either bed just a sheet over the mattress. No cover and probably manny other things. Moved us to another room , but was hard to sleep after seeing everything in the first room
Noticed there were several charges to my credit card ,tried resolving this issue during my stay but staff said the Manager would have to look into it. They took my information and i was told manager would contact me but this never happened. I was charged twice for my stay and hsd to gile a Dispute with credit card provider to try and get refund. Still unsure why there were 6 different transactions on my card from the motel.
Key card kept not working and with the rain the wood barrier getting wet made room feel muggy and sticky if ac was off.
Overall dirty, unsafe are, pool was disgusting, other family who was staying had their room given away.
Building is being renovated by new owners new owner so I seem to be really good people, but the building has a lot of old equipment yet