酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
1.0分
家庭亲子
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Noticed there were several charges to my credit card ,tried resolving this issue during my stay but staff said the Manager would have to look into it. They took my information and i was told manager would contact me but this never happened. I was charged twice for my stay and hsd to gile a Dispute with credit card provider to try and get refund. Still unsure why there were 6 different transactions on my card from the motel.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
4.0分
其他
Key card kept not working and with the rain the wood barrier getting wet made room feel muggy and sticky if ac was off.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
Overall dirty, unsafe are, pool was disgusting, other family who was staying had their room given away.
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酒店回复: Dear GuestWe appreciate your feedback and apologize for any inconvenience you may have experienced. We take cleanliness seriously and will address this with our housekeeping team to ensure our high standards are being met. Your comments will help us improve our services for future guests.GM
3.0分
商务出差
Building is being renovated by new owners new owner so I seem to be really good people, but the building has a lot of old equipment yet
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
1.0分
其他
Very outdated, not clean at all. Did not get the rooms originally. Lights didn’t work, rooms smelled terrible lots of
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
2.0分
情侣出游
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This hotel didn't measure up to other Comfort Inns we have stayed.Neither key opened door. Manager came and had trouble also. We got inside eager to relax after a long day of travel only to descover the toilet was left with tissue inside. Toilet did not flush. Moved us across the hall. Inside we found no hand soap,coffee cups and parcel candy in made up bed. Towel with a huge hole. Breakfast was subpar. Cereal but no milk,no juice or fruit.Bagels and muffins were stale To say eggs and sausage were not t to eat is an understatement. Housekeeping is very lacking. FRONT DESK workers nice. Disappointed!!
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酒店回复: Dear valued guest,Thank you for sharing your feedback about your recent stay at our hotel. We apologize for the issues you experienced with your room, including the key not working, the toilet not flushing, and the lack of amenities. We understand that these problems fell short of our standards.Regarding the breakfast, we apologize for the subpar quality and limited options. We'll review our menu and service to ensure we're meeting our guests' expectations.However, we're glad to hear that our front desk staff were friendly and helpful. We'll take your feedback seriously and work on improving our housekeeping and maintenance services.If you'd like to discuss your stay further or provide more feedback, please don't hesitate to contact us. We value your opinion and appreciate your honesty.GM
1.0分
其他
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Would not go here again.
Did not get the room I reserved-
Got confirmation on king with walk in shower and got a room with 2 queen and bathtub with handicap shower. There were no towels or bathroom amenities. Had a coffee pot but no coffee or tea. Around 10:00 pm someone knocks on our door and says we aren’t registered He was the same gentleman who was standing in the back of the desk when we were being checked in. and In the morning, full breakfast was a bowel of cereal and warm coffee. In fact there was a sign saying cereal only.
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酒店回复: Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you backSincerely, General Manager
玩得很开心。我们一家就是想出来散散心，我们家离这儿不远。但真的很棒！！!
非常适合周末入住。员工也很友好。
没有清洁
Noticed there were several charges to my credit card ,tried resolving this issue during my stay but staff said the Manager would have to look into it. They took my information and i was told manager would contact me but this never happened. I was charged twice for my stay and hsd to gile a Dispute with credit card provider to try and get refund. Still unsure why there were 6 different transactions on my card from the motel.
Key card kept not working and with the rain the wood barrier getting wet made room feel muggy and sticky if ac was off.
Overall dirty, unsafe are, pool was disgusting, other family who was staying had their room given away.
Building is being renovated by new owners new owner so I seem to be really good people, but the building has a lot of old equipment yet
Very outdated, not clean at all. Did not get the rooms originally. Lights didn’t work, rooms smelled terrible lots of
This hotel didn't measure up to other Comfort Inns we have stayed.Neither key opened door. Manager came and had trouble also. We got inside eager to relax after a long day of travel only to descover the toilet was left with tissue inside. Toilet did not flush. Moved us across the hall. Inside we found no hand soap,coffee cups and parcel candy in made up bed. Towel with a huge hole. Breakfast was subpar. Cereal but no milk,no juice or fruit.Bagels and muffins were stale To say eggs and sausage were not t to eat is an understatement. Housekeeping is very lacking. FRONT DESK workers nice. Disappointed!!
Would not go here again.
Did not get the room I reserved-
Got confirmation on king with walk in shower and got a room with 2 queen and bathtub with handicap shower. There were no towels or bathroom amenities. Had a coffee pot but no coffee or tea. Around 10:00 pm someone knocks on our door and says we aren’t registered He was the same gentleman who was standing in the back of the desk when we were being checked in. and In the morning, full breakfast was a bowel of cereal and warm coffee. In fact there was a sign saying cereal only.