I almost exclusively use Best Western, and my flagship locations are Salem OR and Yakima WA. Unfortunately the Willmar location is a tired hotel, not what you would expect for $200 which is more than any other BW I have stayed at. Lumpy pillows?? Wow, thats what I would expect from old budget motels from my past. They tried to make it nice with modern coffee makers, mini fridge and so on, but the bed, pillows, shower, hall carpet and exterior gave its age away. Their Bar and Grill ‘Ruffs’ was nice with great beer and great staff but they couldn’t do a burger right, too greasy of a bison burger, no veggies on top. The weight room and spa looked good but I didn’t check them out.
展开
酒店回复: Thank you for the feedback Scott, we are so sorry we came up short on meeting your expectations! We agree that our rooms are tired and will be undergoing renovations in Q4 of this year. While our beds are 55" TV's are new, as well as some of the other items you mentioned, we are looking forward to new carpets, drapes, furniture, etc. Thank you for sharing your feedback, we hope you do stop by at some point 'post-renovations' to see what we have accomplished!Thank you again for your loyalty to the brand as well as your feedback!
5.0分
家庭亲子
Staff was very friendly. Breakfast was delicious. Pool was the warmest we've ever been in and clean. Attached to a bar and grill. So many perks here!
展开
酒店回复: Thank you for your fantastic review! We’re so glad you enjoyed our friendly team, delicious breakfast, and warm, clean pool. It’s great to hear you appreciated the convenience of our attached Green Mill Restaurant & Bar, too!
5.0分
家庭亲子
Nice room, easy to get around. Pool real close, bar and restaurant on premises.
展开
酒店回复: Thank you for sharing your experience! We're glad you enjoyed our convenient layout, comfortable rooms, and the ease of having the pool, bar, and restaurant all nearby. We hope to see you back soon!
4.0分
商务出差
展开
It was a quick stay for work. Rooms are a little small but worked just fine. Everything you need the room has. Syaff was great! Close yo restaurants and freeway.
展开
酒店回复: Thank you for your review! We’re glad you found your room comfortable and enjoyed our helpful staff and convenient location. We look forward to welcoming you back!
3.0分
家庭亲子
展开
Good stay for the price. Rooms are quite small and relatively outdated, but very clean. Pool was great for our kids and seemed well maintained. We stayed 2 nights and house keeping did not stop by our room; not a big deal but with 2 adults, 2 kids and an infant we could have used more towels and trash taken out. We would likely stay here again if in the area because of the pool and the hotel being pet friendly. There were events both nights of our stay but we hardly noticed and had no issues with noise.
展开
酒店回复: Thank you for your feedback! We’re glad you enjoyed our clean rooms, well-maintained pool, and pet-friendly accommodations. We appreciate your comments and look forward to welcoming you back on your next visit!
5.0分
商务出差
I love that they took only dirty towels on the floor and replaced with fresh ones. If i had it hanging it stayed. Wonderful.
展开
酒店回复: Thank you for your kind review! We’re glad you appreciated our thoughtful towel service and hope to welcome you back to our Best Western Plus Willmar soon!
5.0分
家庭亲子
Love the night we stay! Breakfast was great! The room we booked was next to the pool on the first floor was nice! Staffs were very friendly and helpful!
5.0分
家庭亲子
展开
I like that the pool is open late and the receptionist in tonight is amazing! I think her name is Kari but I can’t remember. But the lady who is working the desk today June 21st 2025 when I checked in at 7:45 pm ish should get a raise she has the best customer service.
5.0分
其他
Very clean, great breakfast offered, fantastic pool area! We loved the kiddie/whirl pool.
我们房间里有臭虫,早上在我女儿的床上发现的。而且,酒店里有个婚礼派对开到深夜,吵得我们很难入睡。最后,泳池水是温的,但是空气太冷了,冻得我们直发抖,根本没法游泳。
I almost exclusively use Best Western, and my flagship locations are Salem OR and Yakima WA. Unfortunately the Willmar location is a tired hotel, not what you would expect for $200 which is more than any other BW I have stayed at. Lumpy pillows?? Wow, thats what I would expect from old budget motels from my past. They tried to make it nice with modern coffee makers, mini fridge and so on, but the bed, pillows, shower, hall carpet and exterior gave its age away. Their Bar and Grill ‘Ruffs’ was nice with great beer and great staff but they couldn’t do a burger right, too greasy of a bison burger, no veggies on top. The weight room and spa looked good but I didn’t check them out.
Staff was very friendly. Breakfast was delicious. Pool was the warmest we've ever been in and clean. Attached to a bar and grill. So many perks here!
Nice room, easy to get around. Pool real close, bar and restaurant on premises.
It was a quick stay for work. Rooms are a little small but worked just fine. Everything you need the room has. Syaff was great! Close yo restaurants and freeway.
Good stay for the price. Rooms are quite small and relatively outdated, but very clean. Pool was great for our kids and seemed well maintained. We stayed 2 nights and house keeping did not stop by our room; not a big deal but with 2 adults, 2 kids and an infant we could have used more towels and trash taken out. We would likely stay here again if in the area because of the pool and the hotel being pet friendly. There were events both nights of our stay but we hardly noticed and had no issues with noise.
I love that they took only dirty towels on the floor and replaced with fresh ones. If i had it hanging it stayed. Wonderful.
Love the night we stay! Breakfast was great! The room we booked was next to the pool on the first floor was nice! Staffs were very friendly and helpful!
I like that the pool is open late and the receptionist in tonight is amazing! I think her name is Kari but I can’t remember. But the lady who is working the desk today June 21st 2025 when I checked in at 7:45 pm ish should get a raise she has the best customer service.
Very clean, great breakfast offered, fantastic pool area! We loved the kiddie/whirl pool.