For the price I expected a better breakfast. Toothpaste all over the bathroom wall and artwork. Musty smell when we walked in. We stay in Minneapolis every week and we get better rooms for $50.00 less. With a nice breakfast.
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酒店回复: Thank you for sharing your feedback with us.We are so sorry to read about the toothpaste issue and that you did not care for our hot breakfast during your stay. We are so sorry you didn't find the value in this visit and if you are in the area again, please reach out to us directly and we'll take care of your next stay!
2.0分
其他
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I almost exclusively use Best Western, and my flagship locations are Salem OR and Yakima WA. Unfortunately the Willmar location is a tired hotel, not what you would expect for $200 which is more than any other BW I have stayed at. Lumpy pillows?? Wow, thats what I would expect from old budget motels from my past. They tried to make it nice with modern coffee makers, mini fridge and so on, but the bed, pillows, shower, hall carpet and exterior gave its age away. Their Bar and Grill ‘Ruffs’ was nice with great beer and great staff but they couldn’t do a burger right, too greasy of a bison burger, no veggies on top. The weight room and spa looked good but I didn’t check them out.
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酒店回复: Thank you for the feedback Scott, we are so sorry we came up short on meeting your expectations! We agree that our rooms are tired and will be undergoing renovations in Q4 of this year. While our beds are 55" TV's are new, as well as some of the other items you mentioned, we are looking forward to new carpets, drapes, furniture, etc. Thank you for sharing your feedback, we hope you do stop by at some point 'post-renovations' to see what we have accomplished!Thank you again for your loyalty to the brand as well as your feedback!
5.0分
家庭亲子
Staff was very friendly. Breakfast was delicious. Pool was the warmest we've ever been in and clean. Attached to a bar and grill. So many perks here!
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酒店回复: Thank you for your fantastic review! We’re so glad you enjoyed our friendly team, delicious breakfast, and warm, clean pool. It’s great to hear you appreciated the convenience of our attached Green Mill Restaurant & Bar, too!
5.0分
家庭亲子
Clean rooms & great staff, plus it was very quiet considering it was a werkend
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酒店回复: Thank you for your kind words! We’re delighted you enjoyed our clean rooms, friendly staff, and peaceful atmosphere during your weekend stay. We appreciate you choosing us and hope to see you back again!
5.0分
家庭亲子
Nice room, easy to get around. Pool real close, bar and restaurant on premises.
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酒店回复: Thank you for sharing your experience! We're glad you enjoyed our convenient layout, comfortable rooms, and the ease of having the pool, bar, and restaurant all nearby. We hope to see you back soon!
4.0分
商务出差
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It was a quick stay for work. Rooms are a little small but worked just fine. Everything you need the room has. Syaff was great! Close yo restaurants and freeway.
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酒店回复: Thank you for your review! We’re glad you found your room comfortable and enjoyed our helpful staff and convenient location. We look forward to welcoming you back!
3.0分
家庭亲子
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Good stay for the price. Rooms are quite small and relatively outdated, but very clean. Pool was great for our kids and seemed well maintained. We stayed 2 nights and house keeping did not stop by our room; not a big deal but with 2 adults, 2 kids and an infant we could have used more towels and trash taken out. We would likely stay here again if in the area because of the pool and the hotel being pet friendly. There were events both nights of our stay but we hardly noticed and had no issues with noise.
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酒店回复: Thank you for your feedback! We’re glad you enjoyed our clean rooms, well-maintained pool, and pet-friendly accommodations. We appreciate your comments and look forward to welcoming you back on your next visit!
5.0分
商务出差
I love that they took only dirty towels on the floor and replaced with fresh ones. If i had it hanging it stayed. Wonderful.
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酒店回复: Thank you for your kind review! We’re glad you appreciated our thoughtful towel service and hope to welcome you back to our Best Western Plus Willmar soon!
5.0分
家庭亲子
Love the night we stay! Breakfast was great! The room we booked was next to the pool on the first floor was nice! Staffs were very friendly and helpful!
我们房间里有臭虫,早上在我女儿的床上发现的。而且,酒店里有个婚礼派对开到深夜,吵得我们很难入睡。最后,泳池水是温的,但是空气太冷了,冻得我们直发抖,根本没法游泳。
For the price I expected a better breakfast. Toothpaste all over the bathroom wall and artwork. Musty smell when we walked in. We stay in Minneapolis every week and we get better rooms for $50.00 less. With a nice breakfast.
I almost exclusively use Best Western, and my flagship locations are Salem OR and Yakima WA. Unfortunately the Willmar location is a tired hotel, not what you would expect for $200 which is more than any other BW I have stayed at. Lumpy pillows?? Wow, thats what I would expect from old budget motels from my past. They tried to make it nice with modern coffee makers, mini fridge and so on, but the bed, pillows, shower, hall carpet and exterior gave its age away. Their Bar and Grill ‘Ruffs’ was nice with great beer and great staff but they couldn’t do a burger right, too greasy of a bison burger, no veggies on top. The weight room and spa looked good but I didn’t check them out.
Staff was very friendly. Breakfast was delicious. Pool was the warmest we've ever been in and clean. Attached to a bar and grill. So many perks here!
Clean rooms & great staff, plus it was very quiet considering it was a werkend
Nice room, easy to get around. Pool real close, bar and restaurant on premises.
It was a quick stay for work. Rooms are a little small but worked just fine. Everything you need the room has. Syaff was great! Close yo restaurants and freeway.
Good stay for the price. Rooms are quite small and relatively outdated, but very clean. Pool was great for our kids and seemed well maintained. We stayed 2 nights and house keeping did not stop by our room; not a big deal but with 2 adults, 2 kids and an infant we could have used more towels and trash taken out. We would likely stay here again if in the area because of the pool and the hotel being pet friendly. There were events both nights of our stay but we hardly noticed and had no issues with noise.
I love that they took only dirty towels on the floor and replaced with fresh ones. If i had it hanging it stayed. Wonderful.
Love the night we stay! Breakfast was great! The room we booked was next to the pool on the first floor was nice! Staffs were very friendly and helpful!