Bathroom needs a “night light” and bed was not super comfortable. Also, someone had a fight outside our door in the middle of the one (of 5) nights. Other than that, it was a very good stay. My husband didn’t want to wake me because I slept through it so he didn’t call or confront.
展开
酒店回复: Thank you for your detailed feedback. We're glad to hear that overall you had a very good stay, and we appreciate you letting us know about the areas where we can improve. We’re sorry to hear the bed wasn’t as comfortable as it should be and that there was a disturbance during one of your nights. We’ll also take your suggestion about a bathroom night light into consideration—it’s a great idea. We hope to welcome you back and provide an even better experience next time.
3.0分
商务出差
展开
Service was awesome. Friendly and helpful. Rooms are pretty outdated (carpet, bathrooms) beds were comfy so that was good. Good price so it worked for what we needed.
展开
酒店回复: Thank you for your thoughtful feedback! We're so glad to hear you found the service friendly and helpful, and that the beds were comfortable. We appreciate your comments about the room updates—especially the carpet and bathrooms—and will keep that in mind as we look for ways to improve. We're happy to hear the value met your needs, and we hope to welcome you back again!
5.0分
其他
The beds were comfortable, and the room was very clean. The hotel staff were welcoming and helpful.
展开
酒店回复: Thank you so much for the 10/10 rating! We're thrilled to hear you had a great experience and truly appreciate your support. Looking forward to welcoming you back soon!
5.0分
情侣出游
It was nice and clean. Breakfast area was nice a clean, and for breakfast they had different kind to chose for.
展开
酒店回复: Thank you so much for the 10/10 rating! We're thrilled to hear you had a great experience and truly appreciate your support. Looking forward to welcoming you back soon!
5.0分
其他
展开
My daughter and I were very impressed with their breakfast! Waffles, cereal, muffins, fresh eggs biscuits bacon sausage. Rooms were great, clean and comfy. We enjoyed the laundry service as we were traveling and moving. Pool was refreshing and clean and located so conveniently in hartland with lots of stuff to do and see.
展开
酒店回复: Thank you so much for the 10/10 rating! We're thrilled to hear you had a great experience and truly appreciate your support. Looking forward to welcoming you back soon!
4.0分
其他
Stayed 2 nights for my granddaughter’s wedding. Fine for what we needed, showers and sleep. Located.9 miles from venue.
展开
酒店回复: Thank you for staying with us for your granddaughter’s wedding! We’re glad we could provide a convenient and comfortable place for you to rest and refresh during your visit. If you’re ever in the area again, we’d be happy to welcome you back!
2.0分
其他
Guest with pets pay an extra daily $40 fee and they are moved to the second floor which is difficult for pets.
展开
酒店回复: Thank you for your feedback. We do charge a daily pet fee to help cover the extra care required, and we place pet guests on the second floor to ensure comfort for all our guests. We understand this can be challenging and appreciate your understanding. Your comments are valuable as we continually work to improve the experience for everyone.
4.0分
家庭亲子
展开
Staff at check in/out as well as breakfast area were very friendly and helpful. Pool was being cleaned when we arrived at 3 Friday & still being cleaned at 10 Saturday morning. Disappointed. Beds were clean & ver comfortable. Bathroom was clean, but tub was stained from age.
展开
酒店回复: Thank you for taking the time to share your feedback. We're so glad to hear that you found our staff friendly and helpful, and that you enjoyed the comfort and cleanliness of your room. We sincerely apologize for the inconvenience with the pool during your stay — it’s not the experience we aim to provide. We’ll be following up with our maintenance team to ensure such extended closures are better communicated and minimized in the future. We also appreciate your note about the tub and will review it as part of our ongoing improvements. We hope to welcome you back for a better experience next time!
酒店就在23号公路旁，去附近区域送货非常方便。卡车停车场很大，而且离酒店有一定距离，对于冷藏车来说很好。早餐种类不多，但量很足。员工通常都很友善，房间大部分都很干净。每次来这附近我都住这里。
周围居民不友善
Bathroom needs a “night light” and bed was not super comfortable. Also, someone had a fight outside our door in the middle of the one (of 5) nights. Other than that, it was a very good stay. My husband didn’t want to wake me because I slept through it so he didn’t call or confront.
Service was awesome. Friendly and helpful. Rooms are pretty outdated (carpet, bathrooms) beds were comfy so that was good. Good price so it worked for what we needed.
The beds were comfortable, and the room was very clean. The hotel staff were welcoming and helpful.
It was nice and clean. Breakfast area was nice a clean, and for breakfast they had different kind to chose for.
My daughter and I were very impressed with their breakfast! Waffles, cereal, muffins, fresh eggs biscuits bacon sausage. Rooms were great, clean and comfy. We enjoyed the laundry service as we were traveling and moving. Pool was refreshing and clean and located so conveniently in hartland with lots of stuff to do and see.
Stayed 2 nights for my granddaughter’s wedding. Fine for what we needed, showers and sleep. Located.9 miles from venue.
Guest with pets pay an extra daily $40 fee and they are moved to the second floor which is difficult for pets.
Staff at check in/out as well as breakfast area were very friendly and helpful. Pool was being cleaned when we arrived at 3 Friday & still being cleaned at 10 Saturday morning. Disappointed. Beds were clean & ver comfortable. Bathroom was clean, but tub was stained from age.