酒店回复: Dear Guest User,Thank you for sharing your positive stay experience with us!We are delighted to read that you were well looked after by our team at Somerset Vientiane! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspire us to continually improve our service delivery.For air-conditioner, we are gradually changing now. We hope we will meet your expectation next visit. If you prefer quiet, you can request garden view when you have made a reservation.We thank you again for choosing to stay with us and we look forward to having you back soon.Sincerely yours,Anintorn OwathasarnResidence Manager
酒店回复: Dear Clarence.CThank you for taking the time to provide us with your feedback.It was a great pleasure having you stay at Somerset Vientiane. Thank you for sharing your feedback about your stay experience with us.Normally, if you contact us, we will change the room for you and help you to move room promptly.While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve.Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me. We genuinely value your input as it helps us continually improve our service.I hope that you will give us an opportunity to show our sincerity in solving this kind of problem. Yours sincerely,Anintorn OWATHASARN | Residence Manager
酒店回复: Dear Dashu,Thank you for taking the time to share your stay experience at Somerset Vientiane!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
酒店回复: Dear Anonymous User,Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us, and we appreciate your time to share this positive moment experience with our Somerset Vientiane!For your information, we have plan to do refurbish on next year. Should you have any further comments, suggestions, or if there is anything else you would like to share, please feel free to send email directly to me Once again, thank you for your valued patronage. From all of us at Somerset Vientiane, we look forward to welcoming you again at any one of our serviced residences.Sincerely yours,Anintorn OwathasarnResidence Manager
设施：老旧应有尽有
卫生：干净整洁中南半岛雨季会来房间杀虫所以是万象少有的房间无虫。
环境：绿化不错
服务：前台服务不错前台经理可以。有问题会沟通
缺点：临街太吵如同睡在马路上。空调外挂机太吵如同拖拉机
房间宽敞，设施齐全。酒店地理位置很好，内部环境安静不嘈杂。员工都很可爱。
房间很大，空调也很给力。
靠近机场，有游泳池、网球场、公共洗衣机和烘干机，还可以自己做饭。
房间霉味很大，通风了半天，晚上睡觉后味道越来越浓，十分反胃恶心，去厕所呕吐了，回国后还有后遗症
位置很好，最棒的是这里的泳池。作为服务式公寓，我们还可以自己做饭，员工们也都非常友善。
房间很宽敞明亮…这个是酒店最大的特色…有一个很大的游泳池…还配备了网球场…最满意的还是那个自助式洗衣房…
全球连锁公寓，在泰国不错，老挝有些旧，房间里面还好，和泰国类似布局，东西也差不多房间够大，服务一般快餐要自己下楼拿。下次要考虑下是否继续住。
酒店位置很好，离万象市中心不远，方便我们观光游览。酒店周围还有一家韩国超市和星巴克，我们经常去光顾。
我们一家五口人，预订了两居室的大房间。房间设施很新很干净，一切都很完美。
酒店位置很好，离机场和市中心都很近。泳池很不错，还有免费的洗衣机和烘干机可以用，不过要记得自带洗衣液哦！