酒店回复: Dear,Thank you for sharing your feedback with us.We’re thrilled to hear that you had an enjoyable stay with us overall, and we truly appreciate your positive rating. Your comments are important to us, and we value your feedback as we strive to improve the experience we provide to our guests.We look forward to welcoming you back and providing you with an even seamless stay next time.Sincerely,
酒店回复: Hi Jason. We regret that your experience fell short of expectations. We value your feedback and are committed to addressing issues to improve our guest experience. Thank you for bringing this to our attention.
4.0分
其他
原文
翻译提供方:Google
斯汤顿一家干净、不太新的酒店,附近有两家餐厅,可以过夜
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酒店回复: Hi Holger! We appreciate your positive comments about our cleanliness and convenient location. Thank you, and we look forward to welcoming you back for another visit.
2.0分
其他
原文
翻译提供方:Google
这家酒店确实需要翻新。
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酒店回复: Dear,Thank you for sharing your feedback with us.We are truly sorry that your experience did not meet your expectations. We are dedicated to enhancing and using your feedback to improve the overall experience for all our guests.We look forward to the possibility of welcoming you back in the future and providing you with a more enjoyable stay.Sincerely,
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Dear,Thank you for sharing your feedback with us.We are pleased to hear that you had a good overall experience with us. If there is anything we could have done to enhance your stay, we would love to hear your thoughts. Your feedback helps us improve and refine our service.We hope to welcome you back again soon!Sincerely,
2.0分
情侣出游
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Reservation was for a king room. Presented receipt of reservation for King room. Check in clerk said reservation came through as a "double queen" and no other king rooms were available. She did say sorry for the mixup.
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酒店回复: Dear,Thank you for sharing your feedback. We sincerely apologize for the mix-up with your room type. We understand how frustrating it must have been to expect a King room and be assigned a different one. We’ll be reviewing this issue with our team to ensure it doesn’t happen again. We truly appreciate your understanding and hope to have the opportunity to provide you with the stay you originally expected on your next visit.Sincerely,
在仙那度国家公园附近的小镇上,美式快捷酒店一贯风格,中规中矩,没有什么特别不好的地方,应该算是穿越公园之后最好的落脚点了。
早餐很棒,房间安静干净,员工友善乐于助人,夫复何求?
酒店补觉旧 还是十年前汽车旅馆的风格
前台工作人员都非常友好。房间挺好,但床有点硬。早餐还行,就是希望早餐区能再大一点,座位不多。
酒店位置优越,干净整洁,早餐还可以,但有点陈旧;尽量避免选择后面的房间,因为它们靠近铁路线。
所有的制冰机和自动售货机都坏了,房间需要进行重大升级,浴室浴缸有污渍,浴缸周围的密封条脱落,令人失望
斯汤顿一家干净、不太新的酒店,附近有两家餐厅,可以过夜
这家酒店确实需要翻新。
好的
Reservation was for a king room. Presented receipt of reservation for King room. Check in clerk said reservation came through as a "double queen" and no other king rooms were available. She did say sorry for the mixup.