酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us.We are sincerely sorry to hear that you found our reception staff lacked courtesy. This is certainly not the impression we want our guests to have, and we deeply regret that your experience at the front desk was not as welcoming or helpful as it should have been.Providing polite, attentive, and professional service is a core value for our team, and we are truly disappointed that we fell short in this instance. Please be assured that we are taking your comments very seriously. We will be addressing this feedback directly with our reception team to reinforce our training on guest interactions and ensure that every guest receives the courteous and respectful service they deserve.Your feedback is invaluable to us, as it helps us identify areas where we need to improve. We truly regret that this aspect detracted from your stay.Thank you again for bringing this to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much more positive and seamless experience.
4.0分
家庭亲子
The staff were great, but the building and the room were old. Definitely needs to be remodeled.
Breakfast needs variety.
展开
酒店回复: Thank you for providing clear and direct feedback on your recent stay. We are delighted to hear that the staff was great. We will ensure this compliment is shared with the entire team!However, I sincerely apologize that the building and the room were old and felt like they definitely needed to be remodeled. We understand that an aged facility can significantly detract from the overall guest experience. Your feedback is critically important and directly supports our ongoing efforts to prioritize and execute the necessary capital improvements and remodeling projects.We also regret that you found the breakfast needs variety. We are always looking for ways to enhance our menu, and we are working with our culinary team to introduce new, rotating options to ensure a more diverse and exciting selection for our guests.Thank you again for your honesty. We are committed to making these necessary changes and hope to welcome you back in the future to show you our improved facilities and menu.
参加国际象棋比赛。近商场,购物很方便。早晨跑跑步,健身房设施也基本够用。
酒店蛮大,在周边算是最大的一家了,老的星级酒店规模,早餐确实不错,只是设施确实久了,有些年代感,总的来讲是不错的!
性价比超高;安静无噪音;宾馆有些老化
地理位置好,早餐简单,前台服务不错,酒店内有租车公司租车方便,酒店附近有超市,房间设施稍旧,卫生一般。
一切都很好,就是泳池关闭维护了。
酒店服务员热情周到,但是如果连住就不给打扫房间了,酒店没有洗衣服的地方。
Nhhuss
好地方!性价比超高!早餐种类丰富,而且非常美味!还会再来!
接待人员缺乏礼貌
The staff were great, but the building and the room were old. Definitely needs to be remodeled.
Breakfast needs variety.