I booked a room just for one night and thank God I did. The room smelled as if someone was in there smoking just before I got in. The only accommodation was a room with double beds. The pillow had a brown stain as if someone wiped rust water with it and a towel in the bathroom that looks like it had a food grease stain. WILL NOT EVER STAY HERE AGAIN. DO NOT RECOMMEND ANYONE STAY HERE.
酒店回复: Sorry for the inconveinces.
4.0分
其他
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Hotel was good it served its purpose for overnight stay.Room was clean and comfortable .Not much of choice for restaurants there are some fast food places plenty of gas stations
酒店回复: Thankyou and we appreciate you.
5.0分
其他
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Absolutely lovely housekeeping staff, very sweet & patient morning front desk & service! Wonderful housekeeping, great breakfast, & extremely accommodating. Love how quiet & perfect this Best Western is. Parking is also great. Love coming here! They’ve also always do their absolute best to make sure everything goes well during my stay.
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酒店回复: Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay and appreciated our housekeeping team, front desk service, and breakfast. It’s our goal to make every guest feel comfortable and well cared for, so your kind words mean a great deal to our entire team.We’re also glad you found the hotel quiet and convenient, with easy parking it’s great to know these details made your visit even better.
4.0分
其他
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Nice place.
The room was fine. Staff was great . Parking lot was big enough for all the cars n trucks
Breakfast was very good. The only bad thing was the washer on 1st floor was oos. On my 1st n 2nd stay.
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酒店回复: Thank you so much for taking the time to share your feedback. I’m very glad to hear you enjoyed your room, found our staff to be helpful, and appreciated the ample parking and breakfast offerings. We strive to make every guest feel comfortable and well taken care of, and it's wonderful to know we met that goal during your stay.I do want to sincerely apologize for the inconvenience caused by the washer on the being out of service It is currently undergoing maintenance.
5.0分
其他
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Absolutely love the La Plata Best Western! Amazing staff from housekeeping, front desk, maintenance, to kitchen/breakfast staff as well. They are all so sweet, professional, kind, patient, & accommodating. Great parking (front & back) & is never an issue. The rooms were clean upon arrival/check-in & housekeeping does a great job at freshening up the rooms,
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酒店回复: Thank you so much for your kind and thoughtful review. I want to express how truly grateful we are for your wonderful feedback. It brings us great joy to know that every department made a positive impact on your stay. Our team takes great pride in delivering warm, professional, and attentive service, and your words are a true testament to their hard work and dedication.
4.0分
商务出差
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Very clean, very good breakfast offering (as these free breakfasts go). Lots of good restaurant options near by. Parking lot was well lit. I had the misfortune of staying there while several car enthusiasts were also booked, made for a lot of loud noise at 6 a.m.
酒店回复: Thankyou and we appreaciate you.
4.0分
其他
Sept stay
Second time at this hotel was adequate. Daughters room was musty and they had to change to another one. Good breakfast.
酒店回复: Glad you liked the breakfast and sorry for the inconveniences.
5.0分
其他
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Great overall! I’ve only ever had one unpleasant interaction with an older gentleman that works night shift (think his name is Yasmin, wears glasses & hat) really rude, but I don’t really care bc everyone else is always great & extremely friendly & accommodating especially the tall guy that’s always working the front desk, & the girl that works night shift! So sweet & patient, always makes sure I have great service!
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酒店回复: Thankyou for your kind words.We’re truly sorry to hear about your unpleasant interaction with one of our team members.
1.0分
其他
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Upon a arrival when I checked in there was a roach in the bathroom which I recorded and took pictures of. The hotel room had a very strong stench of urine as well. I report it this to the front desk and the gentleman was very rude I was only offered free coffee and roach spray. And then checked out canceled my reservations. I would honestly never ever suggest anyone to stay at this roach motel it stinks like roach spray as soon as you enter the lobby. The concierge at the front was it Indian man and he was so rude and disrespectful and would not allow me to complete my thoughts or my statements.
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酒店回复: On behalf of our entire team, I would like to apologize for not exceeding your expectations.
美好的
I booked a room just for one night and thank God I did. The room smelled as if someone was in there smoking just before I got in. The only accommodation was a room with double beds. The pillow had a brown stain as if someone wiped rust water with it and a towel in the bathroom that looks like it had a food grease stain. WILL NOT EVER STAY HERE AGAIN. DO NOT RECOMMEND ANYONE STAY HERE.
Hotel was good it served its purpose for overnight stay.Room was clean and comfortable .Not much of choice for restaurants there are some fast food places plenty of gas stations
Absolutely lovely housekeeping staff, very sweet & patient morning front desk & service! Wonderful housekeeping, great breakfast, & extremely accommodating. Love how quiet & perfect this Best Western is. Parking is also great. Love coming here! They’ve also always do their absolute best to make sure everything goes well during my stay.
Nice place.
The room was fine. Staff was great . Parking lot was big enough for all the cars n trucks
Breakfast was very good. The only bad thing was the washer on 1st floor was oos. On my 1st n 2nd stay.
Absolutely love the La Plata Best Western! Amazing staff from housekeeping, front desk, maintenance, to kitchen/breakfast staff as well. They are all so sweet, professional, kind, patient, & accommodating. Great parking (front & back) & is never an issue. The rooms were clean upon arrival/check-in & housekeeping does a great job at freshening up the rooms,
Very clean, very good breakfast offering (as these free breakfasts go). Lots of good restaurant options near by. Parking lot was well lit. I had the misfortune of staying there while several car enthusiasts were also booked, made for a lot of loud noise at 6 a.m.
Sept stay
Second time at this hotel was adequate. Daughters room was musty and they had to change to another one. Good breakfast.
Great overall! I’ve only ever had one unpleasant interaction with an older gentleman that works night shift (think his name is Yasmin, wears glasses & hat) really rude, but I don’t really care bc everyone else is always great & extremely friendly & accommodating especially the tall guy that’s always working the front desk, & the girl that works night shift! So sweet & patient, always makes sure I have great service!
Upon a arrival when I checked in there was a roach in the bathroom which I recorded and took pictures of. The hotel room had a very strong stench of urine as well. I report it this to the front desk and the gentleman was very rude I was only offered free coffee and roach spray. And then checked out canceled my reservations. I would honestly never ever suggest anyone to stay at this roach motel it stinks like roach spray as soon as you enter the lobby. The concierge at the front was it Indian man and he was so rude and disrespectful and would not allow me to complete my thoughts or my statements.