酒店回复: Hi Damaris,Thank you for the 8-star rating! We regret that the pool was unavailable during your stay and for the slow check-in process. We are working to improve both areas to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future!
5.0分
商务出差
原文
翻译提供方：Google
这是阿布维尔最好的酒店！
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酒店回复: Hi Jaime,Thank you so much for your positive feedback! We're thrilled to hear that you consider us the best hotel in the area. It's our pleasure to provide a great experience for our guests. We look forward to welcoming you back and continuing to exceed your expectations! If you have any specific comments on what you enjoyed the most, we'd love to hear them. Safe travels!
5.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5/5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.
4.0分
其他
Employees were friendly.
Room clean and comfortable.
Breakfast was poor. Limited selection and tasteless. Not even the option of drinking water.
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酒店回复: Dear Guest,Thank you for your feedback! We are happy to hear you found the room clean and comfortable, and that our employees were friendly. We appreciate your comments on breakfast and will review the selection and options to improve the experience for future guests. Look forward to welcoming you again!
5.0分
商务出差
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Biscuit and gravy on Saturday morning was the best! My room was cooled upon arrival. The reception staff was top notch. Very hospitable and friendly. Had a very comfortable stay.
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酒店回复: Dear Linda,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the biscuit and gravy, and that your room was to your liking upon arrival. It's great to know that our reception staff made you feel welcomed and comfortable. We look forward to serving you again in the future!
5.0分
其他
The 1st breakfast I had during my stay was biscuit and gravy, eggs and orange juice!
It was just right!!
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酒店回复: Dear Guest,We are so glad to hear you enjoyed the biscuit and gravy, eggs, and orange juice! It is great to know it hit the spot for you. Hope to serve you a delicious breakfast again on your next stay!
4.0分
其他
The only downside was paying a $50 fee upfront incase something gets damaged. I personally think that fee should be charged after the room is inspected.
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酒店回复: Dear Katie,Thank you for sharing your thoughts. We understand your concern regarding the upfront fee and appreciate your feedback on the timing of the charge. Your input is valuable, and we will take it into consideration as we continue to improve our services.
4.0分
其他
The room was clean. The breakfast was adequate. The bathroom towels were very thin and small.
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酒店回复: Dear Kevin,Thank you for your feedback. It's great to hear that you found the room clean and the breakfast satisfactory. We appreciate your comments regarding the bathroom towels and will certainly consider them as we strive to improve our services. Your insights are valuable to us.
3.0分
商务出差
A place to sleep for 1 night
Check In—F
Check out—C-
Room B
Breakfast B-
Parking A
Building & Property C (overflowing trash at front entrance)
Over Stay D
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酒店回复: Dear Verified,Thank you for sharing your feedback. It’s noted that your experience varied across different aspects of your stay. We appreciate your comments about the room and parking, as well as highlighting areas that need improvement. Your insights are valuable and will help us enhance our services. We hope to provide a more enjoyable experience in the future.
3.0分
其他
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Comfortable bed and good breakfast but that’s it
Room was comfortable but needed just a bit more attention to detail on cleanliness. There was a watermelon seed on the floor by the desk.
Toilet seat is made of a flimsy plastic and shifts side to side when you sit on it. Very awkward.
We didn’t ask for a handicapped room, so we were surprised with the shower. The shower curtain was way too short and the tile had no slant or lip to stop the water from flowing out. It floods all over the floor of the bathroom making the tiles slippery. We had to request extra bath towels to lay at the entrance of the shower to act as a buffer.
The swimming pool was disgustingly green from algae and we were very disappointed because we had booked this particular hotel for the pool.
Breakfast was actually good.
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酒店回复: Dear Pamela,Thank you for sharing your thoughts. It's great to hear you enjoyed the comfortable bed and breakfast. However, we truly appreciate your feedback regarding the cleanliness and maintenance issues you encountered. We apologize for any inconvenience caused by the toilet seat, shower design, and the condition of the pool. Please know that your comments are valuable and will be shared with our team to enhance the experience for future guests. Your input helps us improve, and we're grateful for it.
游泳池无法使用，入住手续非常慢。
这是阿布维尔最好的酒店！
好的
Employees were friendly.
Room clean and comfortable.
Breakfast was poor. Limited selection and tasteless. Not even the option of drinking water.
Biscuit and gravy on Saturday morning was the best! My room was cooled upon arrival. The reception staff was top notch. Very hospitable and friendly. Had a very comfortable stay.
The 1st breakfast I had during my stay was biscuit and gravy, eggs and orange juice!
It was just right!!
The only downside was paying a $50 fee upfront incase something gets damaged. I personally think that fee should be charged after the room is inspected.
The room was clean. The breakfast was adequate. The bathroom towels were very thin and small.
A place to sleep for 1 night
Check In—F
Check out—C-
Room B
Breakfast B-
Parking A
Building & Property C (overflowing trash at front entrance)
Over Stay D
Comfortable bed and good breakfast but that’s it
Room was comfortable but needed just a bit more attention to detail on cleanliness. There was a watermelon seed on the floor by the desk.
Toilet seat is made of a flimsy plastic and shifts side to side when you sit on it. Very awkward.
We didn’t ask for a handicapped room, so we were surprised with the shower. The shower curtain was way too short and the tile had no slant or lip to stop the water from flowing out. It floods all over the floor of the bathroom making the tiles slippery. We had to request extra bath towels to lay at the entrance of the shower to act as a buffer.
The swimming pool was disgustingly green from algae and we were very disappointed because we had booked this particular hotel for the pool.
Breakfast was actually good.