酒店回复: Hi Damaris,Thank you for the 8-star rating! We regret that the pool was unavailable during your stay and for the slow check-in process. We are working to improve both areas to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back for a more seamless stay in the future!
5.0分
商务出差
原文
翻译提供方：Google
这是阿布维尔最好的酒店！
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酒店回复: Hi Jaime,Thank you so much for your positive feedback! We're thrilled to hear that you consider us the best hotel in the area. It's our pleasure to provide a great experience for our guests. We look forward to welcoming you back and continuing to exceed your expectations! If you have any specific comments on what you enjoyed the most, we'd love to hear them. Safe travels!
5.0分
情侣出游
原文
翻译提供方：Google
好的
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酒店回复: Dear Guest,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5/5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.
3.0分
其他
The staff Ms. Rose was horrible didn't want to put extra food out also they ran out of water
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酒店回复: Dear Tameca,Thank you for sharing your experience. It's disappointing to hear about the service and availability issues you encountered. Your feedback about Ms. Rose and the water supply is valuable, and it will help us improve in the future. We appreciate you bringing this to our attention.
4.0分
商务出差
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Room was comfortable and coffee was good. Very limited free tv if that is important to you. Most channels on the lineup including major news programming like Fox were locked. Good parking and easy to find. I would stay here again.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to hear you found the room comfortable and enjoyed the coffee. We appreciate your feedback regarding the TV channels and will review the options available to ensure a better experience for future stays. We are happy to hear you'd consider staying again and look forward to welcoming you back!
4.0分
其他
Employees were friendly.
Room clean and comfortable.
Breakfast was poor. Limited selection and tasteless. Not even the option of drinking water.
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酒店回复: Dear Guest,Thank you for your feedback! We are happy to hear you found the room clean and comfortable, and that our employees were friendly. We appreciate your comments on breakfast and will review the selection and options to improve the experience for future guests. Look forward to welcoming you again!
5.0分
商务出差
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Biscuit and gravy on Saturday morning was the best! My room was cooled upon arrival. The reception staff was top notch. Very hospitable and friendly. Had a very comfortable stay.
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酒店回复: Dear Linda,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the biscuit and gravy, and that your room was to your liking upon arrival. It's great to know that our reception staff made you feel welcomed and comfortable. We look forward to serving you again in the future!
5.0分
其他
The 1st breakfast I had during my stay was biscuit and gravy, eggs and orange juice!
It was just right!!
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酒店回复: Dear Guest,We are so glad to hear you enjoyed the biscuit and gravy, eggs, and orange juice! It is great to know it hit the spot for you. Hope to serve you a delicious breakfast again on your next stay!
4.0分
其他
The only downside was paying a $50 fee upfront incase something gets damaged. I personally think that fee should be charged after the room is inspected.
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酒店回复: Dear Katie,Thank you for sharing your thoughts. We understand your concern regarding the upfront fee and appreciate your feedback on the timing of the charge. Your input is valuable, and we will take it into consideration as we continue to improve our services.
4.0分
其他
The room was clean. The breakfast was adequate. The bathroom towels were very thin and small.
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酒店回复: Dear Kevin,Thank you for your feedback. It's great to hear that you found the room clean and the breakfast satisfactory. We appreciate your comments regarding the bathroom towels and will certainly consider them as we strive to improve our services. Your insights are valuable to us.
游泳池无法使用，入住手续非常慢。
这是阿布维尔最好的酒店！
好的
The staff Ms. Rose was horrible didn't want to put extra food out also they ran out of water
Room was comfortable and coffee was good. Very limited free tv if that is important to you. Most channels on the lineup including major news programming like Fox were locked. Good parking and easy to find. I would stay here again.
Employees were friendly.
Room clean and comfortable.
Breakfast was poor. Limited selection and tasteless. Not even the option of drinking water.
Biscuit and gravy on Saturday morning was the best! My room was cooled upon arrival. The reception staff was top notch. Very hospitable and friendly. Had a very comfortable stay.
The 1st breakfast I had during my stay was biscuit and gravy, eggs and orange juice!
It was just right!!
The only downside was paying a $50 fee upfront incase something gets damaged. I personally think that fee should be charged after the room is inspected.
The room was clean. The breakfast was adequate. The bathroom towels were very thin and small.