酒店回复: Thank you for your feedback. We're glad to hear that you found the location convenient and check-in quick. However, we apologize for the issues you experienced with the room and breakfast. What you described is certainly not the experience we strive to provide, and we will work with our team to address the hot water, room cleanliness, and breakfast quality. We truly appreciate your input and hope to have the chance to offer you a more comfortable stay in the future.
酒店回复: Thank you for your feedback! We’re glad you enjoyed the clean rooms, pool area, and breakfast. We apologize for the inconvenience caused by the lack of an elevator and the noise from the nearby truck stop. We understand how important comfort and safety are, and we’ll certainly look into ways to address these concerns. We appreciate your insights and hope to welcome you again in the future!
酒店回复: Thank you for your feedback, and we apologize for the experience you had during your stay. We're sorry to hear that the room did not meet your expectations, especially with the bed size and comfort. We strive to provide a great experience for all our guests,. We appreciate your input and hope you’ll consider staying with us again in the future.
酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your stay was impacted by noise and the bathroom odor. We will certainly look into the issue of noise and investigate the smell in the bathroom to ensure a more pleasant experience for our future guests. Your comments are invaluable in helping us improve.
4.0分
家庭亲子
原文
翻译提供方：Google
我们对住宿条件很满意！员工很友好，早餐吧很棒，浴巾也很棒……
134 号房的冰箱坏了。我们在退房时告诉了店员。只是提醒一下……
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We truly appreciate you taking the time to share your feedback, and we're excited to welcome you back anytime. See you soon
4.0分
家庭亲子
原文
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泳池区很棒，有很多地方可以坐下来玩或打牌。房间很新很干净。工作人员非常友好和乐于助人。
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酒店回复: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the pool area and found it a great spot to relax and have fun. We look forward to welcoming you back soon!
5.0分
其他
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酒店非常干净。房间非常干净舒适！工作人员非常友好热情。一定会再次入住！
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酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our hotel, rooms, and staff to your satisfaction. We look forward to welcoming you back for your next visit!
4.0分
其他
原文
翻译提供方：Google
酒店
酒店很好，但当你走进来时，娱乐中心里有一只虫子爬来爬去，这不是你想看到的。
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酒店回复: Thank you for sharing your feedback. We're very sorry to hear about this and sincerely apologize for the inconvenience.We hope you enjoyed the rest of your stay, and we would love the opportunity to welcome you back in the future for a much improved experience.
4.0分
商务出差
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我的房间俯瞰泳池区，所以有点潮湿，但总体来说房间很漂亮。
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酒店回复: Thank you for your feedback! We're glad to hear you liked the room overall. We understand that the humidity near the pool area can sometimes be a bit much, and we appreciate you sharing your experience. We hope to have the opportunity to welcome you back soon!
如果您要参观亨利杜立动物园，这家酒店是附近少数几家离动物园很近的酒店之一。酒店很好，早餐也不错。员工很大方，这是个很大的加分项。强烈推荐。
对我来说很方便，但要知道你付出的钱是值得的
位置便利，路过时入住很快。房间感觉陈旧。几乎没有热水，卫生纸在使用前是湿的，洗发水瓶用过但已经空了。床很好用，没什么可抱怨的。早餐看起来和尝起来都像是前一天的，我到的时候比早餐开始晚了 30 分钟
房间干净整洁。泳池区很有趣，非常独特。早餐很好。没有电梯是个问题。而且，靠近一个大型卡车停车场，噪音大，步行去附近的餐厅也不太安全。
这家酒店不够现代，床也不舒服。我预订了一间有两张大床的房间，结果却得到了一间只有两张双人床的小房间。我不推荐。
卡车和火车的噪音会传进房间。浴室有股难闻的气味，而且找不到。墙壁很薄，每当有人走过或隔壁房间时，谈话声就会传进来。
我们对住宿条件很满意！员工很友好，早餐吧很棒，浴巾也很棒……
134 号房的冰箱坏了。我们在退房时告诉了店员。只是提醒一下……
泳池区很棒，有很多地方可以坐下来玩或打牌。房间很新很干净。工作人员非常友好和乐于助人。
酒店非常干净。房间非常干净舒适！工作人员非常友好热情。一定会再次入住！
酒店
酒店很好，但当你走进来时，娱乐中心里有一只虫子爬来爬去，这不是你想看到的。
我的房间俯瞰泳池区，所以有点潮湿，但总体来说房间很漂亮。