room was nice and clean shower was spotless and worked well house keeping came everyday and assured if anything was needed before going to the next room front desk was extremely helpful when my charger broke ran and got his own for us to use breakfast was nice and had good options all around a good experience and also bed was super comfy and the pillows were too
5.0分
其他
Just what we needed - clean room on ground floor with plenty of linen, working TV & AC/heat, friendly staff, good location. Thanks!
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酒店回复: Dear Edward ,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay and found our staff friendly and the rooms clean and comfortable. Our team works hard to provide the best possible experience, and your feedback is truly rewarding to hear.We hope to welcome you back for another enjoyable stay in the near future!Warmly,The Best wesetern Muncie Team
1.0分
其他
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Evidence of bed bugs. Toilet had excrement streaked about one inch long above the handle to flush, tub was filthy. I can post pictures once I am finished with insurance claim.
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酒店回复: Dear Jaymi, thank you for sharing your experience. We are truly sorry that your stay did not meet your expectations. We take your feedback seriously and are committed to making things right.
1.0分
商务出差
Absolutely horrible. The bed was awful and the pillows were awful. I probably got one hour of sleep all night.
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酒店回复: "Dear Sherry,Thank you for taking the time to share your thoughts regarding your stay with us. We're truly sorry to hear that your experience did not meet your expectations.We value your feedback and are always looking for ways to improve.Sincerely,KEVINGeneral Manager,
5.0分
其他
Older hotel but extremely clean and felt safe and comfortable once in my room. The room was super clean and fast check in, will return.
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酒店回复: "Dear Michelle ,Thank you for choosing to stay with us and for taking the time to share your review! We're delighted to hear that you found our establishment extremely clean and our team helpful. We take pride in maintaining our charming, historic building to the highest standards of cleanliness and comfort. Your feedback is valuable, and we look forward to welcoming you back to BEST WESTERN on your next visit to MUNCIE !"
4.0分
家庭亲子
It was ok certainly quiet. The only downfall was breakfast the coffee. It was cold and cold.
4.0分
其他
The room was clean and everything I needed it to be for the few days I stayed there.
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酒店回复: "Dear ELIZABETH,Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. Your support means the world to our team, and we look forward to welcoming you back to BEST WESTERN soon!"
没有电梯的楼，行李重，只能住一楼。隔音效果基本没有。很早出发，很晚到，希望隔壁没被我吵到。
蒙西的绝佳选择。室内泳池设施齐全，让我们尽情享受。
套房不错，位置靠近 BSU
价格实惠，酒店不错。我们住的是套房，装修很好。不是很豪华，但很安静。
room was nice and clean shower was spotless and worked well house keeping came everyday and assured if anything was needed before going to the next room front desk was extremely helpful when my charger broke ran and got his own for us to use breakfast was nice and had good options all around a good experience and also bed was super comfy and the pillows were too
Just what we needed - clean room on ground floor with plenty of linen, working TV & AC/heat, friendly staff, good location. Thanks!
Evidence of bed bugs. Toilet had excrement streaked about one inch long above the handle to flush, tub was filthy. I can post pictures once I am finished with insurance claim.
Absolutely horrible. The bed was awful and the pillows were awful. I probably got one hour of sleep all night.
Older hotel but extremely clean and felt safe and comfortable once in my room. The room was super clean and fast check in, will return.
It was ok certainly quiet. The only downfall was breakfast the coffee. It was cold and cold.
The room was clean and everything I needed it to be for the few days I stayed there.