酒店回复: Hello Martin, We are delighted you had a good stay at our hotel. Thank you for the rating, and we look forward to hosting you again soon.
3.0分
其他
原文
翻译提供方：Google
住宿条件还可以
住宿条件还可以，工作人员非常好。早餐有点简朴
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酒店回复: Hello Martin, We are delighted you had an good stay. Thank you for the good rating, and we look forward to hosting you again soon.
1.0分
其他
Bathroom light didnt work, pull out bed had no sheets or bedding. Gave us the wrong room number, really surprised who was already in the room they sent us to.
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酒店回复: Hello Jeremy, We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.
2.0分
其他
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We had a hard time finding our room. It was on the first floor with an outside door. When we found the room the door was wide open and the bathroom light was on. I requested a different room and couldn’t get one - they said all rooms were taken. We went back to our room - checked it over and found that the bathroom sink was full of dirty water and could not drain. It didn’t look like the bathroom had even been cleaned. I once again went to registration to let them know. A maintenance man was sent to our room and spent about 30 minutes getting the sink to drain. He realized we had no wastebaskets, so he put several in our room. All of these problems and we’re still charged $179.00 for the room. Never again!!
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酒店回复: Hello Celia, We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.
1.0分
其他
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This has been the worst hotel stay ever!! The sheets were dirty and stained even the mattress was stained. We were placed in another room and that room wasn’t good either. When you first walk in it smell like the carpet in the room was damaged from mildew smell the room smell bad. If the hotels around wasn’t all booked , we would’ve definitely went somewhere else.
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酒店回复: Hello Keoshia, We are so sorry to hear that you did not enjoy your stay with us. It is our primary aim to give you a five-star experience, and it is disheartening to hear that this is not the impression we left you with. We want you to know that we will take your feedback to heart as we strive to improve the guest experience in our hotel. I do hope you'll return and let us show you a far better experience.
4.0分
商务出差
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The room I had was very nice & clean. The breakfast was satisfying and the eating area was clean also.The only thing I would say is that the TV is a little small. Maybe go a size or two larger otherwise very nice stay.
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酒店回复: Hello Daniel, We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
4.0分
其他
Should give a notice a head of time
Wish I would of had a heads up that the pool and the hot tub was not in working order
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酒店回复: Hello Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
4.0分
情侣出游
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Overall this hotel was ok even though it is a bit dated with room doors opening from the parking lot area rather than an indoor hallway for better security and privacy. Also the pool and hot tub were closed and we were told it has been closed for over 2 months awaiting parts and finished repairs. Such things should be noted for those of us who choose a hotel over others who do not have such amenities
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酒店回复: Hello Mike, Thank you for sharing your experience with us. We appreciate your feedback on both positive and negative aspects of your stay. Rest assured that we have taken note of your comments and will address them with the relevant departments for improvement. We hope to have the opportunity to better serve you in the future.
3.0分
其他
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Below Average Stay/ Not Impressed
The room wasn't very clean especially the bathroom area. After the room reset, there wasn't any towels, I had to ask twice before the maid brought the wrong ones.
It seemed everyone was more worried about smoking pot vs taking car of customers.
3.0分
其他
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Very basic hotel
The stay was ok. Then building is very dated and needs updated. They had pool and spa under maintenance for a very long time with no intentions of fixing but leave it in the website as a amenity. There breakfast is horrible. For this kind of hotel i coild of just stayed at a hotel 6 no diffrence really and would of paid alot less.
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酒店回复: Hello Christina, We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
还不错的酒店
对于这个价格来说还不错的酒店。
几个工作人员都很好
早餐很简朴。
在房间里感觉到我过敏。
住宿条件还可以
住宿条件还可以，工作人员非常好。早餐有点简朴
Bathroom light didnt work, pull out bed had no sheets or bedding. Gave us the wrong room number, really surprised who was already in the room they sent us to.
We had a hard time finding our room. It was on the first floor with an outside door. When we found the room the door was wide open and the bathroom light was on. I requested a different room and couldn’t get one - they said all rooms were taken. We went back to our room - checked it over and found that the bathroom sink was full of dirty water and could not drain. It didn’t look like the bathroom had even been cleaned. I once again went to registration to let them know. A maintenance man was sent to our room and spent about 30 minutes getting the sink to drain. He realized we had no wastebaskets, so he put several in our room. All of these problems and we’re still charged $179.00 for the room. Never again!!
This has been the worst hotel stay ever!! The sheets were dirty and stained even the mattress was stained. We were placed in another room and that room wasn’t good either. When you first walk in it smell like the carpet in the room was damaged from mildew smell the room smell bad. If the hotels around wasn’t all booked , we would’ve definitely went somewhere else.
The room I had was very nice & clean. The breakfast was satisfying and the eating area was clean also.The only thing I would say is that the TV is a little small. Maybe go a size or two larger otherwise very nice stay.
Should give a notice a head of time
Wish I would of had a heads up that the pool and the hot tub was not in working order
Overall this hotel was ok even though it is a bit dated with room doors opening from the parking lot area rather than an indoor hallway for better security and privacy. Also the pool and hot tub were closed and we were told it has been closed for over 2 months awaiting parts and finished repairs. Such things should be noted for those of us who choose a hotel over others who do not have such amenities
Below Average Stay/ Not Impressed
The room wasn't very clean especially the bathroom area. After the room reset, there wasn't any towels, I had to ask twice before the maid brought the wrong ones.
It seemed everyone was more worried about smoking pot vs taking car of customers.
Very basic hotel
The stay was ok. Then building is very dated and needs updated. They had pool and spa under maintenance for a very long time with no intentions of fixing but leave it in the website as a amenity. There breakfast is horrible. For this kind of hotel i coild of just stayed at a hotel 6 no diffrence really and would of paid alot less.