This place was a dump. People outside partying in parking lot until 10:30. Towels were small and thin. And a"t 6;00am they "accidentally " turned off our air. Check in staff was nice that is all I can that was good about this place. Mold in shower. Door jam looked like it had been kicked into before. Not a good place
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酒店回复: Hello Brooke, We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
2.0分
其他
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one of the worst yet in my 62 years
It was not clean - we asked for the room to be cleaned and it wasn't - for THREE days. The front desk wasn't great and the breakfast was horrible....
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酒店回复: Hello Molly, We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.
3.0分
其他
Very musty smelling room. Couch looked like something they dragged in off the curb. Jacuzzi tub looked about 50 years old and had rust stains.
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酒店回复: Hello Lisa, We appreciate your feedback on your recent stay with us. Guest comfort is a priority, and we regret any inconvenience caused. Your comments will be shared with the team for review and improvement opportunities. Thank you for bringing these matters to our attention, ensuring future guests have a pleasant experience.
1.0分
商务出差
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Went here with the intention of staying two days for a business trip with my partner and we were disgusted with this hotel. The room smelled like wet towels, the area is creepy with little to no transportation available. Staff is not really helpful as they don’t know anything really about the hotel or the area. We ended up staying only one night and had to wait two hours for transportation. Wouldn’t recommend.
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酒店回复: Hello Mairelyne, We regret to hear about your disappointment with our staff and apologize for any inconvenience caused during your stay. Your feedback is important to us, and we will address this matter with our team to ensure a better experience for our future guests.
4.0分
其他
There was a group of young men hanging out in the parking lot that made me uncomfortable. I slep little and left early morning.
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酒店回复: Hello Rhonda, We are very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
3.0分
家庭亲子
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Very nice and helpful staff. They were 5 stars! Property was clean but older. Very little out for breakfast and with 30 min left, everything empty. Pictures online are misleading. Minimal parking.
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酒店回复: Hello M, We are delighted to hear that you found our staff to be friendly during your stay with us. And we also appreciate your feedback on both positive and negative aspects of your stay. Rest assured that we have taken note of your comments and will address them with the relevant departments for improvement. We hope to have the opportunity to better serve you in the future.
5.0分
其他
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Return Visitor
Stayed on main floor in king room. Have stayed here before. Safe location and walkable to dining options. The bed is comfy, the hotel is quiet. The pool was closed during our visit, which was a bummer. The breakfast spread was good. Will stay here again.
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酒店回复: Hello Angela, We are delighted to hear that you had an extraordinary experience during your stay with us. It's wonderful to know that our staff, amenities, and location met your expectations. We appreciate your kind words and are thrilled to be your preferred choice for future visits. Thank you,
3.0分
其他
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While nothing was wrong and my stay was fine, this property just feels old and tired. The entry and lobby are not inviting - storage rooms and cleaning areas were visible and the space was cramped and unappealing. The couch in my room was obviously slip covered and stained in spots. Everything was clean and I didn’t feel unsafe - but the hotel is in an area of town that lacked any appeal and was not very convenient.
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酒店回复: Hello Marga, We appreciate your feedback and apologize for any inconvenience. We strive to provide a comfortable stay for all guests and regret to hear about your experience. Your concerns have been noted for further attention and improvement. We encourage you to reach out to our management team directly to discuss this matter further.
卫生：干净
设施：完善
环境：很好
服务：不错
房间卫生一般，性价比高
This place was a dump. People outside partying in parking lot until 10:30. Towels were small and thin. And a"t 6;00am they "accidentally " turned off our air. Check in staff was nice that is all I can that was good about this place. Mold in shower. Door jam looked like it had been kicked into before. Not a good place
one of the worst yet in my 62 years
It was not clean - we asked for the room to be cleaned and it wasn't - for THREE days. The front desk wasn't great and the breakfast was horrible....
Very musty smelling room. Couch looked like something they dragged in off the curb. Jacuzzi tub looked about 50 years old and had rust stains.
Went here with the intention of staying two days for a business trip with my partner and we were disgusted with this hotel. The room smelled like wet towels, the area is creepy with little to no transportation available. Staff is not really helpful as they don’t know anything really about the hotel or the area. We ended up staying only one night and had to wait two hours for transportation. Wouldn’t recommend.
There was a group of young men hanging out in the parking lot that made me uncomfortable. I slep little and left early morning.
Very nice and helpful staff. They were 5 stars! Property was clean but older. Very little out for breakfast and with 30 min left, everything empty. Pictures online are misleading. Minimal parking.
Return Visitor
Stayed on main floor in king room. Have stayed here before. Safe location and walkable to dining options. The bed is comfy, the hotel is quiet. The pool was closed during our visit, which was a bummer. The breakfast spread was good. Will stay here again.
While nothing was wrong and my stay was fine, this property just feels old and tired. The entry and lobby are not inviting - storage rooms and cleaning areas were visible and the space was cramped and unappealing. The couch in my room was obviously slip covered and stained in spots. Everything was clean and I didn’t feel unsafe - but the hotel is in an area of town that lacked any appeal and was not very convenient.