酒店回复: We strive to make sure our guests is our #1 priority. I am happy to hear my staff was attentive during your stay. Come back and see us again!
5.0分
其他
原文
翻译提供方：Google
交通便利，非常干净 0
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酒店回复: Dear Roland,Thank you for choosing to stay at the Holiday Inn Express SW Littleton. We truly appreciate your feedback and are delighted to have had the opportunity to host you. We hope to welcome you back in the near future!
5.0分
其他
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Very nice and clean hotel. Rooms and beds were comfortable. Pool and hot tub were nice. Breakfast was typical warm foods and was good. A little limited selection but we were there during the weekdays so it made sense. Pretty quiet area but easy access to highways which I appreciated.
5.0分
其他
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Room was clean and comfortable. Staff was friendly and helpful. Breakfast (included) was a bit disappointing. Bet item was the fresh biscuits. Parking was fre, available and safe. Location was great. Very good stay and value.
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酒店回复: Thank you for being our guests. Please come back and see us again soon!
2.0分
其他
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The room had a half glass of water sitting on the counter, the room keys from someone else. I wasn't sure if I was getting a clean room or not. The breakfast was subpar. I had to go somewhere else to eat.
Holiday Inn Express has always been my go to. I was disappointed.
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酒店回复: Please allow me to apologize for your experience during your stay with us. We strive to provide excellent service, I hope you will give us another opportunity to serve you.
5.0分
情侣出游
Rooms were clean! Staff was amazing, they recommended great food choices around town, breakfast was good and parking and experience overall was great!
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酒店回复: Thank you for taking the time to complete the survey. I am happy to hear you had a wonderful experience!
5.0分
情侣出游
Front desk Agent Dana was very nice and kind. She greeted us the minute we walked in and when we checked out. Would book again in this location .
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酒店回复: Thank you for being our guests! I am happy to hear that you enjoyed your stay with us, and you appreciated the service I delivered. Come back and see us again
5.0分
其他
No doy or almond milk
No meat analogues for us vegans. Would have bern nice to have meat/egg substitutes, potatoes, and non dairy milk option
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酒店回复: Thank you for your feedback. We will definitely use it to improve on the service we provide
3.0分
家庭亲子
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I am not sure the age of this facility but it is tired. The staff managing breakfast didn't do a good job ensuring there was enough during the scheduled time nor the quality. Some hot food was room temperature and other overheated.
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酒店回复: Thank you for your feedback. I will certainly use it to improve on service.
3.0分
家庭亲子
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We stayed for 4 nights, and were not able to watch a single TV show without glitches and stoppages and messages appearing on our screen. As a senior citizen, I appreciated the convenience of a first- floor room, so we did not want to change to another floor. Besides, our room was very quiet, and we were unsure of what we might experience on the other floors. The hotel staff said that they would not refund us any money since we prepaid through *******. The tv problems were not due to weather, since we had sunny skies the entire time that we were there. The hotel staff did offer us extra recovery points, but since I’m not a frequent traveler, that doesn’t help me. We saved up our money to be able to afford this trip, and were disappointed when we were not able to relax in our room and watch tv after a long, busy day. I have pictures of what our tv screen looked like, if you care to see them. I shared them with the front desk personnel, and they apologized and tried to reset our tv, but it didn’t change anything. We feel that we deserve some sort of compensation for our experience. Can you help?
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酒店回复: Maxine, Please allow me to apologize for the experience you had with the TV during your stay with us. I understand your frustration, and I will be reaching out with a compensation for your bad experience.
员工非常热情周到，房间也很舒适。
交通便利，非常干净 0
Very nice and clean hotel. Rooms and beds were comfortable. Pool and hot tub were nice. Breakfast was typical warm foods and was good. A little limited selection but we were there during the weekdays so it made sense. Pretty quiet area but easy access to highways which I appreciated.
Room was clean and comfortable. Staff was friendly and helpful. Breakfast (included) was a bit disappointing. Bet item was the fresh biscuits. Parking was fre, available and safe. Location was great. Very good stay and value.
The room had a half glass of water sitting on the counter, the room keys from someone else. I wasn't sure if I was getting a clean room or not. The breakfast was subpar. I had to go somewhere else to eat.
Holiday Inn Express has always been my go to. I was disappointed.
Rooms were clean! Staff was amazing, they recommended great food choices around town, breakfast was good and parking and experience overall was great!
Front desk Agent Dana was very nice and kind. She greeted us the minute we walked in and when we checked out. Would book again in this location .
No doy or almond milk
No meat analogues for us vegans. Would have bern nice to have meat/egg substitutes, potatoes, and non dairy milk option
I am not sure the age of this facility but it is tired. The staff managing breakfast didn't do a good job ensuring there was enough during the scheduled time nor the quality. Some hot food was room temperature and other overheated.
We stayed for 4 nights, and were not able to watch a single TV show without glitches and stoppages and messages appearing on our screen. As a senior citizen, I appreciated the convenience of a first- floor room, so we did not want to change to another floor. Besides, our room was very quiet, and we were unsure of what we might experience on the other floors. The hotel staff said that they would not refund us any money since we prepaid through *******. The tv problems were not due to weather, since we had sunny skies the entire time that we were there. The hotel staff did offer us extra recovery points, but since I’m not a frequent traveler, that doesn’t help me. We saved up our money to be able to afford this trip, and were disappointed when we were not able to relax in our room and watch tv after a long, busy day. I have pictures of what our tv screen looked like, if you care to see them. I shared them with the front desk personnel, and they apologized and tried to reset our tv, but it didn’t change anything. We feel that we deserve some sort of compensation for our experience. Can you help?