Clean and quiet. Breakfast was nice but hot dishes were lukewarm.. maybe just the one day of my stay.
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酒店回复: Thank you so much for choosing to book with us. I appreciate you taking the time to leave us this high rating of your visit. Please come back again soon. Thank you!
5.0分
家庭亲子
Staff was very accommodating and friendly . Great options for bfast and very comfortable room . Felt very welcome .
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酒店回复: Thank you for the high rating or your recent stay. We appreciate your valued business and hope you will come back again soon. Thank you!
5.0分
家庭亲子
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The staff is amazing and helpful. The rooms are clean and comfortable. The lobby and halls were wonderfully welcoming. The pool area is well upkept. Even though the pool is right off of the lobby, you are not bombarded with "pool" smell when you walk in.
Have stayed here before and will definitely return!
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酒店回复: Thank you so much for your valued business and for leaving this wonderful review. I plan to share this will all our staff members. They work very hard to keep our building clean and comfortable for all our guests. I am so happy to hear this was your experience. I hope to have you back again soon. Thank you!
3.0分
其他
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Slowest check in we’ve ever experienced. Waited about 30 minutes for someone to come to the desk. People in the lobby had already waited 30 minutes.
Room was clean, sink in bathroom SLOW to drain water. (Room 310). The window was open when we came in the room and it was 39 degrees outside! When the heater/cooler kicked in the fan was VERY loud. Woke me up every time it went on.
Doubt we will ever stay here again.
5.0分
家庭亲子
Perfect for what we needed it for. Was glad we were able to check in early since we landed early morning.
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酒店回复: Thank you so much leaving this review of your recent stay. I am happy that we were able to accommodate your early check in. I hope to see you again soon. Thank you!
4.0分
家庭亲子
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Good central location for our 4 days of activities while in Colorado. Room was clean, bed was comfortable but the pillows were not. Couldn't get the AC to work the last night of our stay so opened the window to cool the room to a comfortable sleeping temperature. Staff was friendly.
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酒店回复: Ruth, Thank you so much for taking the time to leave us this review. I am glad that you enjoyed your stay. I am sorry that the AC unit had issues on your last night. I will have our maintenance check into this. I did want to mention that Hilton mandates the pillows we are able to offer, I know they can feel less fluffy than desired at time. Please feel free to request a couple extra next time. We are happy to provide extras for you. Thank you!
5.0分
其他
Yes＞ Everything was great. Good breakfast, however there was no mayonnaise packets at breakfast.
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酒店回复: Thank you so much for staying with us. I am glad everything was great. I am sorry we do not offer mayonnaise packets in the breakfast area. Hampton's does not offer that as a morning condiment. I am sorry this was a disappointment during your stay. I hope you will still come back to visit us again anyways. Thank you!
5.0分
朋友出游
Perfect place to stay if going to Red Rocks for a concert. Only 14 Miles a nd the rooms are clean, nice and a decent breakfast.
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酒店回复: Thank you for choosing to stay with us, and I hope you had a wonderful time at Red Rocks during your visit. I am glad the complimentary breakfast was enjoyable. We would love to have you back with us again soon. Thank you!
3.0分
家庭亲子
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This property seriously needs an upgrade. Room smelled musty, refrigerator did not work. Gym treadmill did not work. The check in staff was great and tried his best to accommodate the shortfall of the hotel. Will not recommend this property.
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酒店回复: Thank you so much for letting us know about your recent stay. I am sorry you were dissatisfied with some of the offerings at the hotel. We strive to offer clean and comfortable rooms to all our guests. We are speaking with Hilton to begin an upgrade in the coming year as we recently have come due for updates. We are hoping to get the contract from Hitlon so we can begin this process very soon. I hope you will consider staying with us after the upgrades have been made, we would love to have you back. Thank you for taking time to let us know how we can improve, we sincerely appreciate the feedback.
我们非常喜欢这次入住！简直太棒了。泳池区很棒也很干净，大堂有个可爱的小手工角，我蹒跚学步的孩子玩得很开心。而且，说实话，这是我们吃过最棒的早餐。毫不夸张地说，我和我丈夫都觉得在附近其他地方可能再也吃不到那么好吃的华夫饼了。工作人员都非常热情友好。
Clean and quiet. Breakfast was nice but hot dishes were lukewarm.. maybe just the one day of my stay.
Staff was very accommodating and friendly . Great options for bfast and very comfortable room . Felt very welcome .
The staff is amazing and helpful. The rooms are clean and comfortable. The lobby and halls were wonderfully welcoming. The pool area is well upkept. Even though the pool is right off of the lobby, you are not bombarded with "pool" smell when you walk in.
Have stayed here before and will definitely return!
Slowest check in we’ve ever experienced. Waited about 30 minutes for someone to come to the desk. People in the lobby had already waited 30 minutes.
Room was clean, sink in bathroom SLOW to drain water. (Room 310). The window was open when we came in the room and it was 39 degrees outside! When the heater/cooler kicked in the fan was VERY loud. Woke me up every time it went on.
Doubt we will ever stay here again.
Perfect for what we needed it for. Was glad we were able to check in early since we landed early morning.
Good central location for our 4 days of activities while in Colorado. Room was clean, bed was comfortable but the pillows were not. Couldn't get the AC to work the last night of our stay so opened the window to cool the room to a comfortable sleeping temperature. Staff was friendly.
Yes＞ Everything was great. Good breakfast, however there was no mayonnaise packets at breakfast.
Perfect place to stay if going to Red Rocks for a concert. Only 14 Miles a nd the rooms are clean, nice and a decent breakfast.
This property seriously needs an upgrade. Room smelled musty, refrigerator did not work. Gym treadmill did not work. The check in staff was great and tried his best to accommodate the shortfall of the hotel. Will not recommend this property.