略显高档,提供长住和符合 ADA 标准的套房,均设有小厨房。“沙发床”是一张短背沙发,可以翻转成一张双人床大小的平面,可以铺上床单和毯子,但它不是床垫,用作床或沙发都不太舒服。早餐种类丰富,味道不错,包括两盘热菜。酒店还提供户外烧烤架和餐桌。很多儿童运动队都住在这里,所以早餐区可能会有很多孩子。我们位于角落的两居室套房很安静。提供三台电视。住宿体验不错,但价格昂贵,在繁忙的夏季每晚约 250 美元,此外还需额外支付每晚 16 美元的停车费。健身房和游泳池很不错。我免疫力低下的丈夫出院回家后,服务台的经理很热情地安排了额外的清洁服务。
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酒店回复: We truly appreciate your visit and your feedback. We're sorry to hear that the sofa bed did not meet your expectations and understand your frustration. Please know that we take your comment seriously and will be reviewing ways to improve the comfort and quality of our sofa beds. Once again, thank you for being with us - we hope to welcome you back in the future under better circumstances.
酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found the room satisfactory, but we're truly sorry that the parking fee left you with a negative impression of your stay.We completely understand your frustration. While our parking fee helps us manage and maintain the lot for guest use, we recognize that clearer communication at the time of booking is essential. We are currently reviewing how this information is displayed across all booking platforms to ensure better transparency moving forward.Your comments are important to us, and we genuinely appreciate you bringing this to our attention. We hope you'll consider staying with us again so we can provide a more seamless experience.
酒店回复: Thank you so much for the wonderful review! We're thrilled to hear you had an amazing stay and truly appreciate your recommendation. Even though we're just outside of Denver in Aurora, we're glad the short drive was worth it for the accommodations. We hope to welcome you back on your next visit to the area!
酒店回复: Dear Mr. John,Thank you for your recent stay with us, I am happy to hear you enjoyed your stay with us. I am glad to hear that you found our staff to be friendly. Parking does have a fee however we do have security that patrols the parking lot. We hope to have you back with us on your next trip to Denver.
酒店回复: Thank you for sharing your feedback. I’m very sorry to hear about the unpleasant experience during your stay. We strive to provide a clean and comfortable environment for all our guests, and I regret that we fell short in this instance.I understand how disruptive the odor issue and beverage concern must have been. Please know that we take such matters seriously. Our team will review and address these concerns immediately to prevent a recurrence. I’m glad we could assist by moving you to another room, and I hope it helped improve the remainder of your stay.We value your feedback and hope to have the opportunity to provide you with the flawless experience you deserve in the future. Please feel free to reach out directly if you'd like to discuss further or plan a future visit.
5.0分
其他
原文
翻译提供方:Google
非常愉快。
接待人员非常细心周到,乐于助人。地理位置优越,干净整洁,设施齐全。
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酒店回复: Thank you so much for taking the time to give us a 10/10! We are so happy to know you enjoyed your stay with us. We hope to have you back again on your next trip to Colorado!
酒店回复: Thank you for your feedback and for staying with us! We're glad to hear you enjoyed your clean room. good breakfast, and friendly service. We apologize for the confusion regarding parking fees- this isn't the experience we want for our guests. We're currently reviewing our listings to ensure all information is accurate and up to date. We truly appreciate your understanding, and we hope to welcome you back again soon!
酒店回复: Dear Rich,Thank you for your feedback. We understand that unexpected fees can be frustrating. The parking fee is outlined on our website and other booking platforms to ensure clarity for our guests.We’re glad to hear you enjoyed your stay otherwise and hope to welcome you back in the future.
略显高档,提供长住和符合 ADA 标准的套房,均设有小厨房。“沙发床”是一张短背沙发,可以翻转成一张双人床大小的平面,可以铺上床单和毯子,但它不是床垫,用作床或沙发都不太舒服。早餐种类丰富,味道不错,包括两盘热菜。酒店还提供户外烧烤架和餐桌。很多儿童运动队都住在这里,所以早餐区可能会有很多孩子。我们位于角落的两居室套房很安静。提供三台电视。住宿体验不错,但价格昂贵,在繁忙的夏季每晚约 250 美元,此外还需额外支付每晚 16 美元的停车费。健身房和游泳池很不错。我免疫力低下的丈夫出院回家后,服务台的经理很热情地安排了额外的清洁服务。
我们在这里住了整整一周。酒店干净,房间宽敞。厨房配有餐具和银器,这点很受欢迎,但我们没有用。酒店每天都供应热自助早餐,菜单每天都会略有变化。健身房很小,风格简约,但还算可以。我希望能换个硬一点的枕头,不过其他方面没什么问题。酒店位置便利,靠近机场和安舒茨医学院,但步行范围内餐饮选择不多。总的来说,这是一家价格适中的舒适酒店,我们还会再次入住。
他们停车要收费!
房间还不错,但让我恼火的是,他们竟然额外收停车费,而我预订的时候根本没提这个。这又不是市中心的酒店,也没有停车场之类的——他们完全没理由在这里收停车费。这完全就是个圈钱的玩意儿。
预订了一套两居室套房。在山里待了几天后,在离开丹佛机场前住了一晚。房间空间充足,可以重新打包滑雪板和装备。房间没有多余的装饰,但大小合适,性价比很高。
出色的住宿体验
这真是一个很棒的住处,我强烈推荐给所有来丹佛的人。虽然它位于奥罗拉,但为了住宿,开车过来一小段路还是值得的。
住宿体验不错,就是柜门需要保养一下才能关好,不过房间很干净。工作人员很友好。缺点是停车费要付。我以为价格很划算,但付完停车费后,就变成正常的住宿价格了。
糟糕的体验!入住后去吃晚饭,回到房间后,一股难闻的臭味扑鼻而来!臭味是从我们房间楼下飘来的,被通风口吹了进来。之前我们买了一杯饮料,味道很臭,不得不直接倒进水槽里。最后我们换了房间,希望能摆脱这股臭味,彻底告别体验。
非常愉快。
接待人员非常细心周到,乐于助人。地理位置优越,干净整洁,设施齐全。
据*******说,停车是免费的。房东给我32美元。虽然没有马车,但还是……房间干净,早餐不错,服务也不错。
我预订的时候没查停车费,真是个错误。我真没想到在郊区这么开阔的地方居然还要收停车费。他们有自己的停车场,根本没有公共停车场。真希望*******能把这个情况说清楚。不然我就能找到更好的酒店,不用额外付费。前台告诉我,这笔钱是用来支付私人保安的。我以为保障顾客和他们财产的安全不应该被算作一笔钱。只是我的想法,是我疏忽了。