酒店回复: Dear Valued Guest,Thank you for being a returning guest and for sharing your detailed feedback. We're truly sorry to hear that your recent stay didn’t meet expectations, especially regarding the suite’s condition and maintenance response. Your comments have been shared with our team for immediate review, as this is not the standard we aim to provide. We appreciate your honesty and hope to have the chance to welcome you back for a better experience in the future.
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback on your stay with us. I am glad to hear that you enjoyed your stay as well as all of team members you met while at our property. We will be sure to share your comments with our team, and we look forward to seeing you back soon next time your travels bring you to Denver. Thank you again for sharing your kind words and safe travels to your next destination.
5.0分
商务出差
原文
翻译提供方：Google
我预订了一套两居室套房，只花了189美元，真是惊喜！
前台工作人员非常友好，入住时还收到了一份小礼物。
早餐比很多同级别的酒店都要好，种类丰富，而且每天都会更新。
从酒店步行到市中心和丹佛会议中心大约需要20-30分钟，非常方便。
我注意到很多住在这里的人也来参加AERA会议。
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酒店回复: Hello Valued Guest,I thank you for taking the time to comment on your recent stay. I am happy to hear that you enjoyed your stay with us during your time in Denver for the AERA conference. We look forward to seeing you back soon next time your travels bring you to Denver. Thank you again for sharing your feedback about your stay.
酒店回复: Thank you so much for your thoughtful review! We're glad to hear that you appreciated the spacious two-bedroom units and convenient kitchenette—it's great to know they made your stay more comfortable for your family. While we acknowledge that the property has some age, we’re pleased that our efforts to keep it clean and well maintained made a positive impression. Our central location really is a highlight, and we're happy it added value to your stay with easy access to food and shopping. We hope to welcome you back again soon!
酒店回复: Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed your stay, particularly the comfort of your room, the variety of our breakfast offerings, and the convenience of our location near the train station, restaurants, and bars. Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back on your next visit.
5.0分
其他
原文
翻译提供方：Google
一如既往。😁
总是感觉舒适轻松。我在这里住过一周的旅行，也住过短暂的过夜，每次都很放松。
早餐有很多不足之处，我不得不早早离开，以免看到电视上的福克斯“新闻”。这是唯一的缺点。
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酒店回复: Thank you for your kind feedback! We're thrilled to hear that you've had such a comfortable and relaxing stay with us, whether for longer trips or quick overnights. We sincerely apologize for the breakfast not meeting your expectations and for the TV channel choice. Your comments are valuable, and we will certainly take them into consideration as we continue to enhance our guest experience. We look forward to welcoming you back in the future!
酒店回复: Dear Valued Guest,Thank you for your feedback. We apologize for the surprise regarding the incidental fee and will work on making this clearer during the booking process. We’re also sorry to hear that your interaction with our front desk staff didn’t meet your and or our expectations. Please rest assured, we’ll address this with the team to ensure it doesn’t happen again.We’re glad to hear your stay was otherwise pleasant, and we hope to welcome you again in the future.Thank you again for taking the time to provide us with your feedback.
酒店回复: Thank you so much for taking the time to share your experience! We are thrilled to hear that Lou Lou was able to assist you with a smooth check-in, and that you found both her and Carrie to be helpful, kind, and friendly. We take great pride in providing a welcoming atmosphere for our guests, and it's wonderful to know that you enjoyed the quiet area and breakfast. We truly appreciate your feedback and look forward to welcoming you back on your next trip to Denver. It will be a pleasure to host you again!
4.0分
家庭亲子
原文
翻译提供方：Google
工作人员非常优秀，乐于助人！酒店整体都非常干净！
我们期待的是宽敞的大堂和酒吧。但酒店整体非常陈旧。电视下方的橱柜抽屉都坏了。
我们确实度过了愉快的时光😊
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酒店回复: Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff excellent and helpful, and that you appreciated the cleanliness of the hotel. We take great pride in providing exceptional service and a clean environment for our guests.We also appreciate your feedback regarding the hotel's decor and the condition of the cabinets. We understand how important it is to have a modern and well-maintained space, and we will be sure to share your comments with our team to address these areas for improvement.We're pleased to hear that, despite these concerns, you had a pleasant visit, and we hope to welcome you back in the future to provide you with an even better experience.
酒店比较老式，早餐是免费的，没啥选择，地理位置也一般，但附近还是有些许餐厅和超市可以就近解决。
有自助洗衣烘干，然后日用品（牙刷、牙膏、洗衣液、烘干香片等）都在大堂自取，咖啡热水24小时都有。房间的厨房有冰箱、烤箱、电磁炉、锅碗瓢盆，自给自足也是OK的。
我之前在这家酒店住过两三次，每次都是普通的单人间，性价比都不错。这次我订了一间双人“套房”，这样我和朋友可以一起住，房间根本称不上“套房”。家具脏兮兮的，而且破旧不堪，地毯上沾着我猜是小苏打之类的污渍，我卧室的主梳妆台抽屉坏了，淋浴喷头松了，水管连接处漏水，我不得不手动拧紧才能堵住大部分漏水。最糟糕的是，淋浴间/浴缸里洗澡的时候有积水！第二天早上我把这些情况告诉了前台，他们只是把淋浴喷头拧紧了一点……或许吧。浴室的毛巾感觉很脏，好像在房间里放了很久了。不用说，这是我在这家酒店住过的最令人失望的一次，而且价格还贵得多。
床很干净，但枕头至少对我来说太软了，我们从周四晚上住到周一，只打扫/换了床单……我们想至少再换一家。这家酒店不太好找，但位置不错。我不知道自从我上次住在这里（大概一两年）以来，酒店人员配置是否有过重大变动，但我希望情况会有所改善，虽然我不确定我是否会再次选择双人间“套房”。
我们来这里参加女儿的大学毕业典礼，这家酒店虽然离丹佛大学（DU）没有我们想象的那么近，但却提供了最大的空间，让我们一家人不用分房住。酒店本身确实需要一些翻新。我们订的是一套两居室的套房，虽然大小正好符合我们的需要，但空调实在难以保持凉爽。所有前台工作人员都很棒，其中一位女士特别棒。她可能是最好的，而且我旅行过很多地方！
我预订了一套两居室套房，只花了189美元，真是惊喜！
前台工作人员非常友好，入住时还收到了一份小礼物。
早餐比很多同级别的酒店都要好，种类丰富，而且每天都会更新。
从酒店步行到市中心和丹佛会议中心大约需要20-30分钟，非常方便。
我注意到很多住在这里的人也来参加AERA会议。
我喜欢它是少数几家拥有两居室和小厨房的房源之一。非常适合家庭入住，价格也不贵。
房子有点老旧，但他们保持干净整洁，维护得很好。它位于市中心，步行或驱车片刻即可到达各种餐饮和购物场所。
酒店很漂亮，房间很棒，免费早餐也很棒，有炒鸡蛋、香肠、火腿、百吉饼、饮料等。靠近火车站、餐厅和酒吧。
一如既往。😁
总是感觉舒适轻松。我在这里住过一周的旅行，也住过短暂的过夜，每次都很放松。
早餐有很多不足之处，我不得不早早离开，以免看到电视上的福克斯“新闻”。这是唯一的缺点。
这是一家漂亮、安静、干净的酒店。但是，他们在您入住时额外收取了 150 美元的杂费，而不是您在线预订时包含的。此外，白天在办理入住手续的那位女士在告诉我们这笔费用时表现得非常粗鲁和傲慢，第二天早上我们退房时她对我们的态度也没有改变。
帮我们办理入住的女士，我记得她叫露露，非常乐于助人、友善又专业。这里环境安静，早餐也不错，尤其是凯莉，她非常友好，乐于助人！总的来说，住宿体验很棒，如果我们下次再去丹佛看比赛，我们一定会再次入住。
工作人员非常优秀，乐于助人！酒店整体都非常干净！
我们期待的是宽敞的大堂和酒吧。但酒店整体非常陈旧。电视下方的橱柜抽屉都坏了。
我们确实度过了愉快的时光😊