酒店回复: We're sorry your stay wasn't wholly to your satisfaction. If there is anything we can do to improve your stays in the future, please let us know.
酒店回复: We are very sorry we did not meet your expectations. We see you extended your stay, so we matched the rate you were quoted by ******* to try to make up for the inconvenience of no hot water. We will look into your requests for housekeeping, as our current housekeeping policy is every other day housekeeping.
1.0分
其他
原文
翻译提供方：Google
我们才进去五分钟，他们就敲门说我们收到噪音投诉，说我们走路声音太大了。
酒店回复: We appreciate your business!
5.0分
其他
原文
翻译提供方：Google
前台工作人员很差劲，房间很干净。前台工作人员很差劲，不友好。
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酒店回复: We're so sorry you did not receive a positive experience with our front desk staff. We appreciate the feedback.
3.0分
其他
原文
翻译提供方：Google
我们的房间就在州际公路旁边……整晚都很繁忙！噪音不停
酒店回复: So sorry about the highway noise!
4.0分
商务出差
原文
翻译提供方：Google
谢谢是的我推荐它曼尼..
酒店回复: We appreciate your business!
4.0分
其他
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Would have been excellent , but forgot clothes in the room and they disappeared …. Never to be seen or heard from again ….. front desk said they would call back …. Still waiting
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酒店回复: Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand how frustrating it is to misplace personal items. Our team has thoroughly searched and, unfortunately, we have not been able to locate the clothing you reported.Please know that we take all lost-and-found concerns very seriously, and we apologize for any delay in communication. If you can provide any additional details about the item or your stay, we’d be more than happy to double-check our records and continue looking.
5.0分
其他
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Great room. Spacious. Comfortable beds and pillows. Pull out was comfy too. Only downside, beds are full size and would be great if they were queen size. They’re a little small for two adults.
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酒店回复: Thank you for sharing your feedback and for choosing to stay with us! We’re delighted to hear you enjoyed the spacious room, comfortable beds and pillows, and even found the pull-out sofa to be a great addition.We appreciate your note about the bed size. While we would love to offer queen beds, the design and square footage of our guest rooms—especially to maintain ADA accessibility standards—limit us to full-size beds. We do our best to ensure comfort in every other way, and we’re glad to know you still had an enjoyable stay.We hope to welcome you back again soon!
5.0分
家庭亲子
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Parking area was partially lit with lights, but could use more. The was very good, constantly kept filled as needed. Staff was friendly. Our room was very clean. My complaint is wall mounted soap and conditioner in the shower area at adult shoulder height. Not everyone takes a shower, every try to take a bath with soap 4 to 5 feet above bath tub floor area? Impossible, necessary to care my own bath soap to all new hotels. Dumb!!!!!
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our friendly staff, clean room, and well-maintained breakfast area. Your comments mean a lot to us!We also appreciate your suggestions about the lighting in our parking area and the placement of the wall-mounted bath amenities. We understand how this setup could be inconvenient for guests who prefer taking baths, and we’ll certainly share your feedback with our management team as we look for ways to improve the guest experience.Thank you again for staying with us — we hope to have the opportunity to welcome you back and provide an even better experience on your next visit.
3.0分
其他
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This hotel was nice overall however I felt the need to write a review. I could not get any quality sleep as it is located next to the freeway. It sounded like my window was open and it was so loud at night. The windows look like they may be single pane or not sealed well. They NEED to invest in better windows. Breakfast options were less than mediocre also.
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酒店回复: We're so sorry for the noise from I49. We are actively looking at a solution for our windows. We appreciate your feedback.
酒店设施陈旧，房间也相当老旧。对我们一家人来说，它还算实用。自助早餐糟糕透了，食物根本吃不下去，果汁机也坏了。第一天早上之后我们就没再去那里吃过饭。酒店需要翻新一下。我们房间的淋浴水压也很弱。
服务太差了。我多次要求他们整理房间，他们都没来。而且他们没有热水，我没法洗澡。我找了经理，但她总是在开会。
我真不推荐这家酒店！！！！
我们才进去五分钟，他们就敲门说我们收到噪音投诉，说我们走路声音太大了。
前台工作人员很差劲，房间很干净。前台工作人员很差劲，不友好。
我们的房间就在州际公路旁边……整晚都很繁忙！噪音不停
谢谢是的我推荐它曼尼..
Would have been excellent , but forgot clothes in the room and they disappeared …. Never to be seen or heard from again ….. front desk said they would call back …. Still waiting
Great room. Spacious. Comfortable beds and pillows. Pull out was comfy too. Only downside, beds are full size and would be great if they were queen size. They’re a little small for two adults.
Parking area was partially lit with lights, but could use more. The was very good, constantly kept filled as needed. Staff was friendly. Our room was very clean. My complaint is wall mounted soap and conditioner in the shower area at adult shoulder height. Not everyone takes a shower, every try to take a bath with soap 4 to 5 feet above bath tub floor area? Impossible, necessary to care my own bath soap to all new hotels. Dumb!!!!!
This hotel was nice overall however I felt the need to write a review. I could not get any quality sleep as it is located next to the freeway. It sounded like my window was open and it was so loud at night. The windows look like they may be single pane or not sealed well. They NEED to invest in better windows. Breakfast options were less than mediocre also.