First off I had 4 travelers and only 3 pillows in the room, had to wait until pillow finished washing before I got it, dried blood drips in hallway otw to the room, room had roaches, and smelt very strange, no coffee maker in the room and coffee machine in the lobby wasn’t working.
酒店回复: Thank you for your feedback!
2.0分
商务出差
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The staff was nice and helpful and the bed was comfy however the room was very dirty with mold in the shower, dirty toilet, old carpet with lots of stains and the walls were full of stains. I saw about 10 cockroaches in my room. I was surprised because it is in a good part of town. It was cheaper but not worth it.
酒店回复: Thank you for your feedback!
5.0分
家庭亲子
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I had to call the after hours line to check in because we got there late in the night. The young man came straight down to check us in and was super friendly and helpful. The room was clean and roomy. We were on the 4th floor and the property seemed quiet and safe.
酒店回复: Thank you for your feedback!
3.0分
商务出差
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Decent for the price. Exactly what you expect at an extended stay “hotel”. You may or may not have unwanted critters in your room. “Quiet hours” are non existent with the herd of buffalos that like to run the hallways and stairs.
酒店回复: Thank you for your feedback!
1.0分
其他
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Dirty Carpet Roach Room
Um well it was a place to lay down… I did not remove my clothes or sleep under the blankets there were roaches in both the rooms I was given the first room the ac did not work the second room the carpets look like they had not been cleaned ever
4.0分
其他
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Great hotel hot water was out but my reservation was wrong on my end but the hotel worker understood and allowed me to check in regardless of the reservation mix up over all would definitely recommend the hotel and will be staying there again , also pretty much the cheapest hotel in fort smith ar and in a great area
1.0分
其他
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The guy at the front desk is terribly rude!! He needs to get some human kindness inside him. Thats what’s wrong with the world right now rude ass people like him
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酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet expectations. This isn’t the level of quality we aim to provide, and we’d like to apologize for any inconvenience caused.We take all feedback seriously and would appreciate the opportunity to learn more about what went wrong so we can make it right, and we’ll do our best to resolve the issue.Your experience matters to us, and we hope to have the chance to improve things moving forward.
4.0分
商务出差
Very convenient to hospital wher I was working, gym, restaurants, and grocery store.
酒店回复: Thank you for your feedback!
2.0分
其他
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Never seen so many dogs in my life at a motel. Hair in the hall way and in the elevator. People in the room above must have been playing basketball. Thankfully the guy on duty moved me to another room.
这是我住过最糟糕的酒店，千万别来，除非你喜欢和蟑螂一起生活，或者整晚听着人们在走廊里游荡。早上我把问题反映给总经理，她却拿合同说不退款？“不退款”在这里似乎是常态，真是对待顾客的“好”方式。不惜一切代价也要避开这里，员工根本不在乎。
First off I had 4 travelers and only 3 pillows in the room, had to wait until pillow finished washing before I got it, dried blood drips in hallway otw to the room, room had roaches, and smelt very strange, no coffee maker in the room and coffee machine in the lobby wasn’t working.
The staff was nice and helpful and the bed was comfy however the room was very dirty with mold in the shower, dirty toilet, old carpet with lots of stains and the walls were full of stains. I saw about 10 cockroaches in my room. I was surprised because it is in a good part of town. It was cheaper but not worth it.
I had to call the after hours line to check in because we got there late in the night. The young man came straight down to check us in and was super friendly and helpful. The room was clean and roomy. We were on the 4th floor and the property seemed quiet and safe.
Decent for the price. Exactly what you expect at an extended stay “hotel”. You may or may not have unwanted critters in your room. “Quiet hours” are non existent with the herd of buffalos that like to run the hallways and stairs.
Dirty Carpet Roach Room
Um well it was a place to lay down… I did not remove my clothes or sleep under the blankets there were roaches in both the rooms I was given the first room the ac did not work the second room the carpets look like they had not been cleaned ever
Great hotel hot water was out but my reservation was wrong on my end but the hotel worker understood and allowed me to check in regardless of the reservation mix up over all would definitely recommend the hotel and will be staying there again , also pretty much the cheapest hotel in fort smith ar and in a great area
The guy at the front desk is terribly rude!! He needs to get some human kindness inside him. Thats what’s wrong with the world right now rude ass people like him
Very convenient to hospital wher I was working, gym, restaurants, and grocery store.
Never seen so many dogs in my life at a motel. Hair in the hall way and in the elevator. People in the room above must have been playing basketball. Thankfully the guy on duty moved me to another room.