酒店回复: First, thank you for your recent stay at the Hampton by Hilton Fayetteville. We are always striving to meet all of our guest’s needs and expectations. In regard to your recent visit, we apologize that your overall experience was less than satisfactory. You are a valued customer. Please fill free to reach out to me. Again I apologize, and thank you for reviewing your stay.
4.0分
其他
原文
翻译提供方：Google
酒店和员工各方面都很棒。酒店不太好找，因为路标离马路不太近，看不清。
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酒店回复: Thank you for taking the time to give us a review. We hope your stay was enjoyable. We look forward to your next stay with us. Have a great day!!!
2.0分
朋友出游
原文
翻译提供方：Google
根本没有多少热水。
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酒店回复: Thank you for taking the time to review our hotel and letting us know about there not being enough hot water. Please accept our apologies for this. We hope your stay was satisfactory. Have a great day!!
2.0分
家庭亲子
Everything was good except the rough feeling sheets and hard mattress; my wife and I had a hard time resting.
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酒店回复: First, thank you for your recent stay at the Hampton by Hilton Fayetteville. We are always striving to meet all of our guest’s needs and expectations. In regard to your recent visit, we apologize that your overall experience was less than satisfactory with regards to your sleep experience. We dis recently replace our mattresses, but apologize that we are not able to meet all guest's preferences. You are a valued guest at our hotel. We realize that every guest has a choice when traveling and appreciate you making the Hampton by Hilton Fayetteville your choice.
5.0分
其他
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I really appreciated the option to fix a hot beverage after checking in and returning to the hotel after shopping. That hot cocoa sure was nice before bedtime.
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酒店回复: Thank you for your recent stay at the Hampton by Hilton Fayetteville. We appreciate the kind words, and we hope your stay was enjoyable. You are a valued guest, and we look forward to your next stay with us. Have a great day!!!
5.0分
其他
Very comfortable beds and breakfast was hot and plentiful to kick off the day. Good Coffee.
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酒店回复: Thank you for taking the time to give us a review. We hope your stay was enjoyable. We look forward to your next stay with us. Have a great day!!!
5.0分
朋友出游
Hotel was very clean. Looked updated recently. Breakfast buffet had a lot of variety. Beds were comfortable. Felt safe here.
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酒店回复: Thank you for your recent stay at the Hampton by Hilton Fayetteville. We appreciate the kind words, and we hope your stay was enjoyable. You are a valued guest, and we look forward to your next stay with us. Have a great day!!!
5.0分
其他
The room was spotless and the staff was over the top with cheer and help for us!
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酒店回复: Thank you for taking the time to give us a review. We hope your stay was enjoyable. We look forward to your next stay with us. Have a great day!!!
3.0分
情侣出游
Was ok. Sausage ******. No scrambled eggs. Boil eggs hard to peal Everything else ok
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酒店回复: First, thank you for your recent stay at the Hampton by Hilton Fayetteville. We are always striving to meet all of our guest’s needs and expectations. In regard to your recent visit, we apologize that your overall experience regarding breakfast was less than satisfactory. You are a valued guest at our hotel and we appreciate your feedback. We realize that every guest has a choice when traveling and appreciate you making the Hampton by Hilton Fayetteville your choice. We look forward to the opportunity to serve your future travel needs.
5.0分
其他
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Felt new. Lovely decor. Clean, well stocked bathroom. Comfortable bed. Room darkening shade. Really good breakfast!!!! So many choices in a pretty dining area. Great value!!!!
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酒店回复: Thank you for your recent stay at the Hampton by Hilton Fayetteville. We appreciate the kind words, and we hope your stay was enjoyable. You are a valued guest, and we look forward to your next stay with us. Have a great day!!!
申请并确认了中午12点的延迟退房。早上9点，服务员走了进来，没敲门，我告诉她我们可以延迟退房。10点45分，她试图开门。11点，我出去办事，我妻子正在洗澡，前台小姐进来告诉我们需要离开。我给她拿了一份注明延迟退房的入住单。前台没有道歉。多次闯入别人的房间是不可接受的。这个问题会得到解决。
酒店和员工各方面都很棒。酒店不太好找，因为路标离马路不太近，看不清。
根本没有多少热水。
Everything was good except the rough feeling sheets and hard mattress; my wife and I had a hard time resting.
I really appreciated the option to fix a hot beverage after checking in and returning to the hotel after shopping. That hot cocoa sure was nice before bedtime.
Very comfortable beds and breakfast was hot and plentiful to kick off the day. Good Coffee.
Hotel was very clean. Looked updated recently. Breakfast buffet had a lot of variety. Beds were comfortable. Felt safe here.
The room was spotless and the staff was over the top with cheer and help for us!
Was ok. Sausage ******. No scrambled eggs. Boil eggs hard to peal Everything else ok
Felt new. Lovely decor. Clean, well stocked bathroom. Comfortable bed. Room darkening shade. Really good breakfast!!!! So many choices in a pretty dining area. Great value!!!!