yes the stay itself was great - however your company failed to notify Hilton of the revised reservation from 11/23-11/25 to the 11/26 in a timely manner. I had to show the staff the confirmation email from you sent to me on 10/30 as they could not initially find it. When they finally did locate it, they said it had been received on 11/22.
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酒店回复: Hi John, sorry for the issue you faced while here. Hope to have you back with us. Thank you.
5.0分
其他
Everything was great . Special shout out to receptionist at the front desk CYNTHIA . She was very very helpful 😃
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酒店回复: Hi Shannon, thnak you for the review, Cynthis is definitely a assest here at our hotel. I am glad your stay went well.
3.0分
其他
I got several mosquitoes bites- a bunch of them shared this room with me and I am allergic to bug bites. I checked out the next morning.
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酒店回复: Hello Marlene, I apologize about the mosquitos. Yuma has seen an abnormal amount this season due to unprecedented rain fall we had a few weeks ago. As a city we are doing our best to getthrough this.
5.0分
其他
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This was one of the best experiences we've had with a hotel in recent days. We had a well-equipped spacious room. But the best part is that Hilton properties have a policy that limits fragrant chemicals being used in the rooms. Most don't realize how unhealthy these things are, particularly with all of the information coming out now in the medical journals about the impact of fragrances on our physiology. Staying at this hotel was, for us, literally a breath of fresh air. We'll always stay at these properties if this policy remains in force.
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酒店回复: I am super happy you enjoyed our property! We aim for a clean and safe enviroment.
5.0分
其他
The staff and service was great. The room and amenities were excellent.
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酒店回复: Hi Virgil, glad you enjoyed your time with us. Have a wonderful day and hope to see you back with us.
3.0分
其他
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Good breakfast, but the microwave turntable didn't turn so it did not heat properly and the coffee maker had an uneven base so the water spilled all over unless we stood there and held it steady.
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酒店回复: Thank you for bringing these issues to our attention. They have been addressed.
5.0分
情侣出游
Property and rooms are in great condition. We got put in a room right behind the elevator and can’t even hear it
酒店回复: Hi David, thank you for your time with us!!
5.0分
家庭亲子
Easy in amd easy out. Pool kinda small, but clean. Breakfast wasn't bad. Dining area was spacious. Coffee was pretty good. Rooms were nice!
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酒店回复: Thank you for your stay and the great review score! We look forward to your return.
酒店很旧，现在有股难闻的味道。
虽然建筑本身感觉有点旧，但工作人员的服务和区域的清洁度还是足够的。
yes the stay itself was great - however your company failed to notify Hilton of the revised reservation from 11/23-11/25 to the 11/26 in a timely manner. I had to show the staff the confirmation email from you sent to me on 10/30 as they could not initially find it. When they finally did locate it, they said it had been received on 11/22.
Everything was great . Special shout out to receptionist at the front desk CYNTHIA . She was very very helpful 😃
I got several mosquitoes bites- a bunch of them shared this room with me and I am allergic to bug bites. I checked out the next morning.
This was one of the best experiences we've had with a hotel in recent days. We had a well-equipped spacious room. But the best part is that Hilton properties have a policy that limits fragrant chemicals being used in the rooms. Most don't realize how unhealthy these things are, particularly with all of the information coming out now in the medical journals about the impact of fragrances on our physiology. Staying at this hotel was, for us, literally a breath of fresh air. We'll always stay at these properties if this policy remains in force.
The staff and service was great. The room and amenities were excellent.
Good breakfast, but the microwave turntable didn't turn so it did not heat properly and the coffee maker had an uneven base so the water spilled all over unless we stood there and held it steady.
Property and rooms are in great condition. We got put in a room right behind the elevator and can’t even hear it
Easy in amd easy out. Pool kinda small, but clean. Breakfast wasn't bad. Dining area was spacious. Coffee was pretty good. Rooms were nice!