酒店回复: Jennifer, thank you for staying with us at SpringHill Suites Scottsdale North. The team is pleased you enjoyed the spacious accommodations and friendly service. Your feedback regarding the in-room amenities and hall atmosphere is appreciated and will be reviewed for improvements. We are glad you enjoyed breakfast and look forward to your next visit.
酒店回复: Lisette, it's unfortunate to hear that your experience did not meet expectations. The team at the hotel strives to provide a welcoming environment for all guests. Your feedback is valuable, and it will be taken into consideration for future improvements.
1.0分
其他
原文
翻译提供方:Google
酒店太旧了,房间里的灯光很暗,没有夜灯。没有每日客房清洁服务。城里最差的早餐。
展开
酒店回复: joseph, the team appreciates you sharing your impressions. Attention is always paid to the atmosphere of the rooms and the services provided. Your comments regarding amenities and morning offerings are noted, and every effort is made to deliver an improved guest experience.
5.0分
其他
原文
翻译提供方:Google
强烈推荐!
很棒的酒店,价格令人难以置信。地理位置优越。
展开
酒店回复: ANA, es maravilloso saber que la pasaste muy bien en SpringHill Suites Scottsdale North. El equipo está encantado de que hayas apreciado la excelente ubicación y el valor. ¡Esperamos darle la bienvenida nuevamente!
2.0分
其他
原文
翻译提供方:Google
在我的清单里垫底
这家酒店又旧又脏,工作人员也反应迟钝
展开
酒店回复: The experience described is not reflective of the high standards expected. Feedback like this is invaluable for continual improvement. Your insights are appreciated, and the team will be made aware.
2.0分
家庭亲子
原文
翻译提供方:Google
住宿条件低于平均水平。一切都年久失修。还有很多其他住宿选择。应该避免入住。
展开
酒店回复: Nona, thank you for sharing your thoughts. The team values feedback and will consider your comments to make improvements. We hope you will give us another chance in the future.
5.0分
其他
原文
翻译提供方:Google
可以选择免费停车,但他们向我收费
展开
酒店回复: Elsa, nos alegra que hayas disfrutado de tu experiencia en SpringHill Suites Scottsdale North. Parece que hubo un malentendido con respecto al estacionamiento y agradecemos que nos lo hayas informado. Siempre estamos aquí para garantizar que tengas una estadía sin problemas. ¡Esperamos darle la bienvenida nuevamente!
3.0分
家庭亲子
展开
Room was nice enough but smelled suspiciously of cigarettes and we saw what looked like 2 burn marks in the carpet. When we first arrived the woman who checked us in was on her phone, didn't greet or anything, just said "hang on" and then asked "name?". I don't need staff to kiss my a** but the rooms are expensive enough, a little customer curtesy isn't much to ask for. Breakfast wasn't good, undercooked. And had to ask them to turn on the lights by the pool after dark. Probably will not stay there again.
展开
酒店回复: Jasmine, thank you for sharing your perspective. The feedback regarding your room, breakfast, and overall experience is appreciated. Attention to guest interaction and service is valued, and your comments will be reviewed with the team. Your input helps highlight areas for further focus and care.
这只是一家普通酒店。我要求和经理谈谈,结果等了6个小时,催了好几次才见到人。
太棒了
我们很喜欢宽敞的房间……我们的冰箱需要调整一下或更换一下。走廊里弥漫着氯气的味道,但我们并不介意。早餐很棒,工作人员也很友好。我们还会再来的。
酒店房间与*******上的照片相差甚远,令人失望。房间明显陈旧,家具破旧,一进门就弥漫着一股霉味。清洁度很差,地毯和墙壁上都有污渍,浴室也有脱落的地方。床单感觉又旧又脏,让人难以放松。总的来说,房间感觉很破旧,远远低于可接受的标准。我不会再住这里了。省点钱吧,或者多花点钱住更好的。
酒店太旧了,房间里的灯光很暗,没有夜灯。没有每日客房清洁服务。城里最差的早餐。
强烈推荐!
很棒的酒店,价格令人难以置信。地理位置优越。
在我的清单里垫底
这家酒店又旧又脏,工作人员也反应迟钝
住宿条件低于平均水平。一切都年久失修。还有很多其他住宿选择。应该避免入住。
可以选择免费停车,但他们向我收费
Room was nice enough but smelled suspiciously of cigarettes and we saw what looked like 2 burn marks in the carpet. When we first arrived the woman who checked us in was on her phone, didn't greet or anything, just said "hang on" and then asked "name?". I don't need staff to kiss my a** but the rooms are expensive enough, a little customer curtesy isn't much to ask for. Breakfast wasn't good, undercooked. And had to ask them to turn on the lights by the pool after dark. Probably will not stay there again.