酒店回复: Dear M. Andriesz,We are truly grateful for your high rating and for allowing us the pleasure of hosting your recent stay. We are delighted to know that you found much to enjoy during your visit. However, we regret that your stay was not entirely flawless, and we apologize for any housekeeping concerns you had during your time with us. Your comments have been duly noted, and we will address these concerns appropriately. We value your patronage and hope you will choose Scottsdale Marriott at McDowell Mountains for your future stays. We would welcome another opportunity to show you our dedication. Thank you again, and we wish you all the best with your travels.Sincerely,Donalei SmithHotel General Manager
5.0分
家庭亲子
原文
翻译提供方：Google
优越的地理位置
4.0分
其他
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Good, but not as nice as expected for location!
Front desk staff was super friendly.
Rooms are outdated. Carpet stained.
Pool area also outdated and needs repair to cooldeck.
Elevators outdated and so hot. Lobby of elevators also hot. Set at 83 degrees.
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酒店回复: Dear Valued Guest,Thank you for allowing us to host your recent visit and for sharing your thoughtful comments and kind rating. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts. That being said, we apologize for any housekeeping and maintenance issues you experienced. We also regret the discomfort in the lobby of elevators and elevators. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. Your comments are important to us and we will use this feedback to ensure an elevated guest experience moving forward.We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Donalei SmithHotel General Manager
5.0分
商务出差
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Charles greeted us at the valet stand and thus began our awesome experience with the staff at Scottsdale Marriott at Mcdowell Mountain. He directed us to check-in and we were greeted by a smiling young lady named Morgan. We we're a little early but our room was ready and she quickly got us checked in. Room was spacious. We got changed and headed to the pool. The pool needed a quick skim but it wasnt enough that we didnt enjoy it. We headed up to the restaurant/bar to grab a quick snack. Ordered drinks and chips, salsa& guac.
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酒店回复: Dear Valued Guest,Thank you for choosing Scottsdale Marriott at McDowell Mountains for your recent stay in Scottsdale and for sharing your comments. It is a pleasure to know that our associates made your stay more comfortable. Making our guests feel at home is what we love to do, and we will enjoy passing along your kind compliments to Charles and Morgan.We are glad to see that you enjoyed an early check-in and your generous room exceeded your expectations. We also love knowing that you enjoyed the snacks and drinks at our restaurant and that time by the pool was a highlight of your visit, adding to the sense of relaxation and enjoyment during your stay.It was our pleasure hosting you during your time in Scottsdale. We look forward to your next visit.Sincerely,Donalei SmithHotel General Manager
4.0分
商务出差
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I thought the staff at this hotel were excellent and it was located in an area with easy access to the highway. The property itself is in need of some renovation and comes across as a little dated. A good value though.
4.0分
家庭亲子
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Staff were very friendly and helpful. Suite is dated and sofa seemed to be past its lifetime expectancy. Room a little smelly at the doorway. Food at cafe is good and very conveniently located near lobby. Coffee good.
房间确实有点老，但床垫确很舒适。酒店环境幽雅，面对高尔夫球场，前台服务也很贴心给了延时退房服务
员工很棒。酒店还行。我对通过********预订预付的额外费用感到困惑。30美元的度假村抵用金好像只骗了我一次。我收到了一张自助停车罚单，假设费用包含在内，看起来我被收取了每日自助停车费。目的地费……这是什么？真令人失望。
房间冷得要命，工作人员关不掉风扇和空调。最后我只能睡在我的特斯拉Y型车里，后排座椅也放倒了。这次住宿体验糟透了。我理解为什么他们的空调开到最大，但像我这样的人更喜欢自然空气和暖气。应该可以关掉风扇和空调，然后稍微开着窗户睡觉。我发现了掀背式特斯拉Y型车的便利性。周六早上我去那里参加一个专业研讨会，需要好好睡一觉。睡在特斯拉Y型车里还不错，肯定比万豪酒店冰冷的房间好多了。
酒店已经开始显露出老化的迹象。员工和服务都很棒，体现了万豪的风格。
房间清洁得不太好。
优越的地理位置
Good, but not as nice as expected for location!
Front desk staff was super friendly.
Rooms are outdated. Carpet stained.
Pool area also outdated and needs repair to cooldeck.
Elevators outdated and so hot. Lobby of elevators also hot. Set at 83 degrees.
Charles greeted us at the valet stand and thus began our awesome experience with the staff at Scottsdale Marriott at Mcdowell Mountain. He directed us to check-in and we were greeted by a smiling young lady named Morgan. We we're a little early but our room was ready and she quickly got us checked in. Room was spacious. We got changed and headed to the pool. The pool needed a quick skim but it wasnt enough that we didnt enjoy it. We headed up to the restaurant/bar to grab a quick snack. Ordered drinks and chips, salsa& guac.
I thought the staff at this hotel were excellent and it was located in an area with easy access to the highway. The property itself is in need of some renovation and comes across as a little dated. A good value though.
Staff were very friendly and helpful. Suite is dated and sofa seemed to be past its lifetime expectancy. Room a little smelly at the doorway. Food at cafe is good and very conveniently located near lobby. Coffee good.