It was a beautiful property. The villas were amazing and the staff was so professional and kind.
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酒店回复: Thank you for your kind words about our staff, accommodations, and property. We love that we impressed you and provided you with an exceptional experience. We would be very happy to host you again.
5.0分
情侣出游
Absolutely gorgeous. One of its kind. The perfect Arizona spot. Want to come here monthly!
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酒店回复: Thank you for the glowing review. We're delighted you enjoyed our gorgeous property and found us to be the perfect spot in Arizona. We would be very happy to welcome you back every month!
3.0分
朋友出游
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The property is gorgeous! The room was spacious. Some of the staff are not friendly- not warm at r inviting. The vibe in Scottsdale is generally not friendly to outsiders all around. We felt judged and dismissed. Apparently it is the off season to visit so rooms are cheaper which then I assume brings in lower class clientele that the staff and also other people staying there make judgment of. We felt uncomfortable and unwelcome. Visiting restaurants and shops in the surrounding area also had a “we don’t want your kind” around here attitude. I’ve never been to Scottsdale so this was a new experience for me. We are from the Midwest so maybe it’s a cultural thing. We went to Sedona where it was explained to us that the people in Scottsdale are very materialistic- so I guess that explains things… Anyway- the resort is gorgeous and somewhat high end and the breakfast was amazing every morning. The room was nice and comfortable. Just not the vibe we were going for but def will be visiting Sedona again!
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酒店回复: Thank you for sharing your perspective. While we appreciate you noting the many positive aspects of your stay, we regret that you didn't feel welcomed. Please know that we value all of our guests regardless of the time of year they visit. Our management team is doing an internal review to understand what caused the vibe you described and how to make sure this doesn't happen to another guest. We hope we'll have another opportunity to shower you with our warm hospitality.
淋浴墙上的石头都掉下来了。你得用管钳才能打开浴室盥洗台的冷水。打开推拉门的唯一方法是用一根绑在我卡车上的带子。第一天早上电视坏了。我们早上4点就醒了,房间里的温度高达85华氏度,因为恒温器的设定太荒谬了,几乎无法改变。高尔夫球场第8洞的浴室比我们的房间干净。窗帘和滑动玻璃门之间有蜘蛛网。我们不得不雇个大块头来打开通往阳台的滑动玻璃门,因为我们30多岁的男人实在不够力气。
我们最终没住下来。入住房间后,发现浴缸里有死虫,浴室里有蟑螂,洗手池的水龙头把手也坏了。水开了关不了。他们给我们换了第二个房间,结果还是有虫子问题。之后我们决定住山影度假村,我们给它打10分。巨石度假村又脏又破。我不会推荐给任何人。
我该从哪里开始呢……首先,也是最重要的,“员工们”太棒了,我们接触到的每一位员工都堪称一流,而且他们似乎真的很享受在这里工作,所以要向团队领导和管理层致敬。酒店环境很棒,食物也很棒,打高尔夫的那天也非常有趣。小屋干净整洁,超级舒适。感谢博尔德斯让我们度过了美好的几天。等我们有足够的钱再来挥霍一番的时候,我们还会再来的。如果真有十星级度假村的话……
酒店外观不错。我们之前住的房间屋顶漏水,漏水漏到了椅子和床上。浴室也很脏。晚上10:30冒雨搬到了新房间,员工既不礼貌也不道歉。停车非常不方便。前台经理一直想给我们送早餐来补偿我们的不便。总而言之,我会给这家酒店差评。我们永远不会住在这里,也不会推荐这家酒店。
令人心旷神怡的酒店
真是个可爱的度假村。虽然有些地方略显“乡村风”,但总体来说,环境优美,员工热情周到,健身房/健身课程很棒,还有漂亮的新水疗池。我们一定会再来的。
美丽的度假村,拥有非凡的岩层、友善的员工和很棒的私人小屋。食物不错,但早餐价格超高,双蛋早餐加一杯拿铁要71美元。除此之外,一切都很完美!
很棒的地方
美丽的高尔夫球场
包括自然美丽的岩层
一生中一定要体验一次
It was a beautiful property. The villas were amazing and the staff was so professional and kind.
Absolutely gorgeous. One of its kind. The perfect Arizona spot. Want to come here monthly!
The property is gorgeous! The room was spacious. Some of the staff are not friendly- not warm at r inviting. The vibe in Scottsdale is generally not friendly to outsiders all around. We felt judged and dismissed. Apparently it is the off season to visit so rooms are cheaper which then I assume brings in lower class clientele that the staff and also other people staying there make judgment of. We felt uncomfortable and unwelcome. Visiting restaurants and shops in the surrounding area also had a “we don’t want your kind” around here attitude. I’ve never been to Scottsdale so this was a new experience for me. We are from the Midwest so maybe it’s a cultural thing. We went to Sedona where it was explained to us that the people in Scottsdale are very materialistic- so I guess that explains things… Anyway- the resort is gorgeous and somewhat high end and the breakfast was amazing every morning. The room was nice and comfortable. Just not the vibe we were going for but def will be visiting Sedona again!