I love staying at a hotel near Birmingham when I have a very early flight as I don't drive well at night. My husband usually joins me as he drops me off at the airport. We accidentally booked this hotel, thinking it was downtown. We were pleasantly surprised to see it was still close to the airport. Amani and Courtney were so kind. So was Rachel, the manager. We will definitely return. We felt very safe and the room clean and so quiet! Lots of restaurants nearby, too,
5.0分
其他
展开
The Stay was comfortable and quiet. The Breakfast was good. Check-in was Great! Housekeeping very nice. But what stood out most was interacting with Courtney. She was extremely helpful in every capacity. Thank You!!!
4.0分
其他
展开
Room clean minus scraping on the floors from peoples luggage. Continental breakfast was amazing. Only major complaint was that the WiFi didn’t work, which was a big deal because we needed it for work, and we were told we’d be compensated for the inconvenience but never were.
5.0分
其他
Our 3rd time to stay here and we love it! Nice staff, great breakfast, spacious room, super clean bathroom, and very safe area!
5.0分
其他
展开
This is a really well managed hotel. The little breakfast quiches served this morning were really tasty in addition to the other hotel breakfast items. Rooms clean and stocked. Friendly staff seemed happy at their jobs. They were having a halloween movie promo and gave us tv-watching snacks. We stayed at a different hotel a few weeks ago that didnt have their act together and it really made me notice how well this location is run.
5.0分
其他
Great location and if the property can be maintained in this way, I will definitely plan to stay again the next time I am in the area.
5.0分
其他
展开
This was our 2nd time staying at this location and it was another great experience! Stay are always so nice and informative! Breakfast is top notch and not cheap food products! Huge variety! Rooms are very nice and roomy. Tv stations are plentiful!
1.0分
其他
展开
I travel often for business and am lifetime gold status with Marriott. I planned to stay 3 days. The first night was uneventful. I was put in a handicapped room but not unusual. The second night, right before bed, I saw the largest roach in the bathroom I had ever seen. I thought maybe they were spraying other rooms and I was concerned enough to put my food items in the refrigerator. Later that night I was woken by a slamming door. I then noticed another insect crawling across my bed. Alarmed it was a baby roach I immediately turned the light on. It kind of looked like a lightening bug. When tried to grab it in a tissue is burst. It was a bed bug engorged with blood. I immediately packed my belongings and asked for a different room. I was provided a new room but I couldn't trust this hotel and am not sure I will ever stay at Marriott again. I checked out at 6:30 am after sitting in the new room for 3 hours looking for bugs and waiting to leave. I don't have the luxury to call it done and travel home early. I have spend this evening steaming my clothes, shoes, computer bag and suitcase at a different hotel chain and I am afraid of the new hotel bed even though I have thoroughly inspected the mattress, sheets, head board, all seams, ECT and sprayed all concealed areas with PC duster. I failed to mention I have strong reactions to insect bites to add another level discomfort to those horrible experience. Steer clear of this hotel. I will likely be sleeping in the bathtub tonight. The front desk apologized but nothing more and I showed the pictures. The night manager just kept saying this has never happened. Well, now it has. I have yet to get the automated survey from Marriott.
I love staying at a hotel near Birmingham when I have a very early flight as I don't drive well at night. My husband usually joins me as he drops me off at the airport. We accidentally booked this hotel, thinking it was downtown. We were pleasantly surprised to see it was still close to the airport. Amani and Courtney were so kind. So was Rachel, the manager. We will definitely return. We felt very safe and the room clean and so quiet! Lots of restaurants nearby, too,
The Stay was comfortable and quiet. The Breakfast was good. Check-in was Great! Housekeeping very nice. But what stood out most was interacting with Courtney. She was extremely helpful in every capacity. Thank You!!!
Room clean minus scraping on the floors from peoples luggage. Continental breakfast was amazing. Only major complaint was that the WiFi didn’t work, which was a big deal because we needed it for work, and we were told we’d be compensated for the inconvenience but never were.
Our 3rd time to stay here and we love it! Nice staff, great breakfast, spacious room, super clean bathroom, and very safe area!
This is a really well managed hotel. The little breakfast quiches served this morning were really tasty in addition to the other hotel breakfast items. Rooms clean and stocked. Friendly staff seemed happy at their jobs. They were having a halloween movie promo and gave us tv-watching snacks. We stayed at a different hotel a few weeks ago that didnt have their act together and it really made me notice how well this location is run.
Great location and if the property can be maintained in this way, I will definitely plan to stay again the next time I am in the area.
This was our 2nd time staying at this location and it was another great experience! Stay are always so nice and informative! Breakfast is top notch and not cheap food products! Huge variety! Rooms are very nice and roomy. Tv stations are plentiful!
I travel often for business and am lifetime gold status with Marriott. I planned to stay 3 days. The first night was uneventful. I was put in a handicapped room but not unusual. The second night, right before bed, I saw the largest roach in the bathroom I had ever seen. I thought maybe they were spraying other rooms and I was concerned enough to put my food items in the refrigerator. Later that night I was woken by a slamming door. I then noticed another insect crawling across my bed. Alarmed it was a baby roach I immediately turned the light on. It kind of looked like a lightening bug. When tried to grab it in a tissue is burst. It was a bed bug engorged with blood. I immediately packed my belongings and asked for a different room. I was provided a new room but I couldn't trust this hotel and am not sure I will ever stay at Marriott again. I checked out at 6:30 am after sitting in the new room for 3 hours looking for bugs and waiting to leave. I don't have the luxury to call it done and travel home early. I have spend this evening steaming my clothes, shoes, computer bag and suitcase at a different hotel chain and I am afraid of the new hotel bed even though I have thoroughly inspected the mattress, sheets, head board, all seams, ECT and sprayed all concealed areas with PC duster. I failed to mention I have strong reactions to insect bites to add another level discomfort to those horrible experience. Steer clear of this hotel. I will likely be sleeping in the bathtub tonight. The front desk apologized but nothing more and I showed the pictures. The night manager just kept saying this has never happened. Well, now it has. I have yet to get the automated survey from Marriott.
Wonderful breakfast options. Clean facility. Helpful staff.
Comfortable stay
Nice stay,Good breakfast n courteous staff.Neat and clean.Only problem is that they change Towels n Bedsheets alternate day only.