Exceptional front desk staff, really nice rooms and great location. We love staying here when attending events at Ball Arena
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酒店回复: Thank you for the fantastic review! We’re so glad our front desk team and rooms made such a great impression, and it’s wonderful to hear we’ve become your go-to spot for Ball Arena events. We look forward to welcoming you back for your next visit!
5.0分
家庭亲子
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Breakfast catered to various dietary restrictions and they had a variety of choices for all ages. The staff was cordial and went beyond the norm to satisfy our needs. The clean and spacious room was a plus to accommodate my mobility issues and I enjoyed my stay!
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us!We’re thrilled to hear that our breakfast options, accommodating staff, and spacious room helped make your stay comfortable and enjoyable. It’s especially meaningful to know we were able to meet your mobility needs—that's exactly the kind of experience we aim to provide for every guest.We truly appreciate your feedback and hope to welcome you back to SpringHill Suites Denver the next time you’re in town!Warm regards,The SpringHill Suites Denver Team
5.0分
其他
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We had an excellent stay! Staff was friendly. Everything was very convenient to get to in downtown from the central location. The only complaint we had was the water pressure would fluctuate quite often and caused the water to surge and get really hot.
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酒店回复: Dear Harold,Thank you so much for taking the time to share your experience with us! We're thrilled to hear you had an excellent stay and that our central location and friendly staff helped make your visit to Denver a great one.We truly appreciate your feedback regarding the water pressure in your room. Please accept our apologies for the inconvenience this caused — we understand how important a consistent and comfortable shower can be. We've shared your comments with our engineering team so they can investigate and address the issue promptly.We hope to have the opportunity to welcome you back the next time you're in Denver!
5.0分
其他
Only issue is limited overnight parking with the exception of the hotel’s valet ($54 for overnight)
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酒店回复: Thank you for taking the time to share your feedback and for rating your stay a 10/10 — we truly appreciate it!We're glad you enjoyed your visit overall, though we understand the concern about overnight parking. Due to our downtown location, parking options are limited, which is why we offer valet service for convenience and security. That said, we’re always exploring ways to improve the guest experience and will take your feedback into consideration.We hope to welcome you back again soon — and if there's anything we can do to make your next stay even better, please don’t hesitate to let us know!
4.0分
其他
Over all good experience! Walked to Coors field , downtown really clean ( no trash, cig butts). Hotel
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酒店回复: Hi Phyllis,Thank you for staying with us and for sharing your experience! We're happy to hear you had an overall good stay and enjoyed our walkable location near Coors Field and the cleanliness of the downtown area — it’s something we’re proud to be part of.If there’s anything we could’ve done to turn that 8 into a 10, we’d love to hear your thoughts. We’re always looking to improve and make every guest’s experience exceptional.We hope to welcome you back again soon!
5.0分
家庭亲子
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Stayed because it was convenient to our event at Ball Arena. Pleasantly surprised at how convenient it was to restaurants and fun things downtown. We walked every where!
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酒店回复: Hi Sheila,Thank you so much for the wonderful review! We're thrilled to hear that our location worked out perfectly for your event at Ball Arena — and even more so that you were able to enjoy all the great restaurants and fun spots nearby. Walking everywhere is one of the best parts of staying in downtown Denver!We’re so glad you had a pleasant surprise and hope to welcome you back for your next adventure in the city.
房间干净，服务得体，早餐不错，设施不陈旧，淋浴设计和水温都很舒服。要注意的是没有停车场，代客泊车一夜五十多美金，白天三十多。
还可以吧 可惜没有拖鞋 卫生间有点简陋 早餐也非常简陋 可能美国早餐都这样..
早餐区域太小，端着盘子等位子…有的老外直接拿回房间吃
非常好
Exceptional front desk staff, really nice rooms and great location. We love staying here when attending events at Ball Arena
Breakfast catered to various dietary restrictions and they had a variety of choices for all ages. The staff was cordial and went beyond the norm to satisfy our needs. The clean and spacious room was a plus to accommodate my mobility issues and I enjoyed my stay!
We had an excellent stay! Staff was friendly. Everything was very convenient to get to in downtown from the central location. The only complaint we had was the water pressure would fluctuate quite often and caused the water to surge and get really hot.
Only issue is limited overnight parking with the exception of the hotel’s valet ($54 for overnight)
Over all good experience! Walked to Coors field , downtown really clean ( no trash, cig butts). Hotel
Stayed because it was convenient to our event at Ball Arena. Pleasantly surprised at how convenient it was to restaurants and fun things downtown. We walked every where!