酒店回复: Dear Valued Guest,Thank you for sharing your experience with us. We are pleased to know that you enjoyed the festive Christmas atmosphere and appreciated the quieter charm of the off-season. It’s wonderful to hear that our breakfast selection, room comfort, cleanliness, and service met your expectations and reflected the Marriott standards you know and enjoy.We truly appreciate your kind feedback and look forward to welcoming you back to Petra Marriott Hotel for another memorable stay, whether during the festive season or at another time of year.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Frank 2015,Thank you for taking the time to share your feedback regarding your stay at Petra Marriott Hotel. We truly appreciate your honest comments, as they help us identify areas where we can improve.We regret to learn that several aspects of your experience did not meet your expectations, particularly in regard to room comfort, breakfast variety, and the overall condition of the hotel. Your comments about the mattress and facilities have been shared with our management and maintenance teams for review.Please accept our sincere apologies for the inconvenience caused. We would welcome the opportunity to regain your trust and provide you with a more comfortable and satisfying experience should you choose to stay with us again.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We sincerely apologize for the disappointment caused by the renovation work, which affected the views and did not align with the images shown online. We also regret that the service at the front desk did not meet your expectations.Your comments have been shared with our relevant teams for review and improvement. We appreciate you bringing these concerns to our attention and hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not fully meet your expectations. While our location offers beautiful views of the Petra mountains, we understand it may not be ideal for guests wishing to walk directly to the archaeological site. We also appreciate your comments regarding our facilities and service, which will be shared with our teams as we continuously work to enhance the guest experience. We hope to have the chance to welcome you back for an improved stay.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Fangzi,Thank you for sharing your feedback. We are delighted to hear that you enjoyed the beautiful views and the quality of the food. It’s also wonderful to know that our team’s friendliness contributed positively to your experience.We appreciate your kind words and look forward to welcoming you back to Petra Marriott Hotel.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
5.0分
豪华两张双人房
独自旅行
晚餐很好吃 建议定晚餐 风景也很美 酒店泳池也不错
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酒店回复: Dear Ziska,Thank you for your kind feedback. We’re delighted to know you enjoyed the dinner, the beautiful scenery, and our swimming pool. We truly appreciate your recommendation and look forward to welcoming you back again soon to Petra Marriott Hotel.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Xiaojinyuchuipaopao,Thank you for sharing your kind feedback about your stay at Petra Marriott Hotel. We are delighted to hear that you enjoyed our mountain location and that our team made you feel welcome and comfortable, and we are especially pleased that their patience and care helped make communication easy and enjoyable.We look forward to welcoming you back for another memorable stay overlooking the beautiful Petra mountains.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
酒店回复: Dear Valued Guest,Thank you for sharing your experience. We’re glad to hear that you found your room comfortable and appreciated the convenience of our location after a full day exploring Petra. It’s wonderful that you enjoyed the Western cuisine on your first evening, and we appreciate your feedback regarding the buffet on the second day. We hope to welcome you back soon and provide an even more enjoyable dining experience.Warm regards,Mahmoud FarajatGeneral ManagerPetra Marriott Hotel
我们去的时候去圣诞氛围就很重了，没有太多的人可能是因为淡季的原因。早餐很不错，算是比较多选择了，房间就一如既往的万豪风格干净温馨，服务也很不错。
酒店位置比较偏偏，最好自己开车，车可以停在酒店外面的马路上。酒店比较老旧了，早餐也很普通。我订的是大床房，但是他们的床垫是凹凸不平的，睡的不是很舒服，总之，这家酒店不是最好的选择。
酒店在装修根本没有景观，和网站介绍图片相差太大，排名前三美景酒店名不副实。前台接待服务也挺傲慢，装修很老旧了。
想走路去petra的朋友千万不要住这里，离佩特拉很远。作为万豪品牌，服务和卫生也就一般吧，设施有些老旧了。有个看日落的酒吧还不错。
酒店坐落在山顶上，景色非常优美。我入住那天（8月9日），游泳池正在翻新，所以没能看到泳池的景色。美中不足的是早餐选择不多。
我在佩特拉万豪酒店的住宿体验超出了我的预期。
酒店位置绝佳，你可以在酒店泳池看到佩特拉的迷人景色。此外，酒店非常安静祥和❤️
工作人员都非常友善、热情、周到。
特别感谢前台的助理经理穆罕默德先生，他为人非常和蔼友善，在与客人互动时提供了优质的服务和友善的态度。
我强烈推荐这家酒店作为您在佩特拉的下榻之选。
餐厅的景色很美，食物也很好吃。服务人员都很友善。
晚餐很好吃 建议定晚餐 风景也很美 酒店泳池也不错
这个酒店在山上，服务真的很好ദ്ദി(˵ •̀ ᴗ - ˵ ) ✧对我们中国人很友善，很耐心的看我们用翻译软件沟通，还送了我们两个冰箱贴
房间不错，万豪酒店包早餐晚餐，这个价格超值了。酒店距景区开车10多分钟，在Petra待一整天，出了一身汗，回酒店洗个澡，再用晚餐，实在是很完美了。
第一天晚餐有local/international两个餐厅可选，最后选了西餐，非常好吃。第二天人数原因，只有buffet，就比较一般。